• Announcements

    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

GM_Caramel

BDO Team
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Everything posted by GM_Caramel

  1. GM_Caramel added a post in a topic Lara is not giving the quest.....   

    Thank you for the feedback Andy! 
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  2. GM_Caramel added a post in a topic Lara is not giving the quest.....   

    That is always the plan, I am just saying to avoid any false consequences refrain from changing anything else until we make an official announcement. 
    Although I cannot confirm I don't think it will effect those who only did it to receive the quest, anyone else as @Andaro says that uses this to go the extra mile and abuse daily quests and scrolls...well you get the point. 
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  3. GM_Caramel added a post in a topic Lara is not giving the quest.....   

    I would avoid doing any thing else with your computer clock. Players are starting to use this as an advantage to change the time in game to gain daily quests and scrolls. To avoid any consequences on your account for exploits I would leave it alone until we can get an official statement. 
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  4. GM_Caramel added a post in a topic Lara is not giving the quest.....   

    Hmm, I think my computer dislikes me. I am still unable to receive Lara's quest changing the clock and it is very well past 00:00 UTC time, let me see what I can try to find out for those who are still having trouble.  
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  5. GM_Caramel added a post in a topic Internal Server Error while trying to purchase $45 bundle. Ended up with 2 charges for $65.   

    Yes, I received your reply to the ticket as well. It has marked itself as solved.  
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  6. GM_Caramel added a post in a topic Internal Server Error while trying to purchase $45 bundle. Ended up with 2 charges for $65.   

    Going to look into your ticket.
     
    Generally when you claim items from your account page items can take up to 24 hours and 72 hours at most to be sent out. 
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  7. GM_Caramel added a post in a topic Halloween is a Win - Thank you!   

    Your witch is very cute! She looks like.... a forest nymph...a goddess!  I am very glad you are enjoying the Halloween event so far. As for your question, I cannot confirm any January sales. 
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  8. GM_Caramel added a post in a topic Internal Server Error while trying to purchase $45 bundle. Ended up with 2 charges for $65.   

    Sidney, you said in another thread you submitted a ticket. What is your ticket number?
    • 0
  9. GM_Caramel added a post in a topic Halloween Event Link Broken   

    Don't worry! All is good.  
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  10. GM_Caramel added a post in a topic Halloween Event Link Broken   

    I'll look into your link!  
    • 0
  11. GM_Caramel added a post in a topic Tier 9.1 beta Pegasus   

    Known issue! We hope to have this resolved as soon as possible. 
    Have a nice day as well Kotaro!  
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  12. GM_Caramel added a post in a topic Patch Notes - October 19th   

    The day is already saved!  It is the start of Halloween in Black Desert Online! I hope you are all excited for the new events and have fun with the new outfits! I know I am going to buy it all. That Sorc outfit is beautiful. 
     
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  13. GM_Caramel added a post in a topic Halloween Event Link Broken   

    Not broken! At least not anymore, events should be all available October 20  
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  14. GM_Caramel added a post in a topic Asks for a new familyname on my account   

    Glad to see your issue resolved!  If you have any more questions or concerns please don't hesitate to contact us back! 
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  15. GM_Caramel added a post in a topic FIeld HQ - Bug?   

    Hi Sveyn! We're aware of issues with purchasing this item. Hope to have an answer soon, will keep you updated! 
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  16. GM_Caramel added a post in a topic So I was Peter Pan for a day   

    Indeed, this has been going on for quite some time. I have no updates on this but will check up on progress.
    To avoid losing experience, crystals, and other items I advise all of you to read this article we wrote for this specific issue.  
    Stuck on a Flying Boat?
     
    • 0
  17. GM_Caramel added a post in a topic Attendance Reward Box   

    Thank you for the kind comments!
    Every time I hear or read "Well Done" I think of:
    https://www.youtube.com/watch?v=VmvvGW_KPck
    My favorite movie! **aka Spirited Away
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  18. GM_Caramel added a post in a topic [MEGATHREAD] Event Boss Armor Box: Red Nose Armor   

     Love it! Rock on! 
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  19. GM_Caramel added a post in a topic Attendance Reward Box   

    Thank you so much for the kind comments!  Like I previously said I genuinely care about all of you. I want to try to better your guys' game experience with us. 
    Of course! You guys called me so I showed up!  
    This is actually something we are aware of and investigating.  No ETA on any updates though! 
    No problem! Thank you guys for supporting us! 
    We appreciate your kind comments! I will let Dew know what you said! We love you guys!!! 
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  20. GM_Caramel added a post in a topic [MEGATHREAD] Event Boss Armor Box: Red Nose Armor   

    ^_^ I will let her know of your lovely comment! 
    • 1
  21. GM_Caramel added a post in a topic [MEGATHREAD] Event Boss Armor Box: Red Nose Armor   

    You're very welcome, I personally hope that there will be a positive outcome.  
    Thank you again for your kind comments, always makes my days that much better.  <3
    I guess we shall find out in the morning! 
    I am not sure if I personally introduced myself as GM Caramel to her (asides from the announcement on stage at Gamescom) but I am sure she will recognize "the girl with glasses"! Tell her I said Hi and that she looked wonderful at FirstLook festival. I didn't get the chance to go as I was traveling back to NA to see my family!  
    Of course! <3 We are gamers, and we're real! 
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  22. GM_Caramel added a post in a topic Changing Email address   

    This is actually something I am already pushing forward with our team.  
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  23. GM_Caramel added a post in a topic [MEGATHREAD] Event Boss Armor Box: Red Nose Armor   

     
    There is no need to apologize! I do thank you for sticking up for me!  
    Yes, our Dev team has already acknowledged the issues with the Ninja and Kunoichi. We do not have an update for that right now but I will ask once our staff is in office. 
    *hugs*
     Thank you for your kind comments!!! Yes, Lucy! I met her at our Community Party! Not sure if she remembers me but what she says is true. I am glad that you can see the passion too, thank you for supporting us<3 
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  24. GM_Caramel added a post in a topic [MEGATHREAD] Event Boss Armor Box: Red Nose Armor   

     Thank you for your kind comment and patience! 
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  25. GM_Caramel added a post in a topic [MEGATHREAD] Event Boss Armor Box: Red Nose Armor   

    I cannot confirm if there will even be compensation or the chance to keep the Red Nose Armor. Like I said, I just ask for your patience until we have an official answer/explanation. 

    We are aware of the desync issues, I can say it is being looked into but I do not have an ETA as to when it will be resolved.
     I love all of your kind comments and it truly makes my day however I can assure you that we all communicate with our community within these forums.  
    You're very welcome Tayanita, thank you for sharing the message<3 Truly appreciated! 
    I am so sorry our recent communication has made us appear this way to our players and I can say that we will improve our communication.
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