• Announcements

    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

GM_Caramel

BDO Team
  • Content count

    619
  • Joined

  • Last visited


Everything posted by GM_Caramel

  1. GM_Caramel added a post in a topic Discrepancy Between Artisan Memory Loyalty & Cash Shop Price Ratio   

    lol I am waiting on a response from a CM for an official answer. I will keep you guys updated.  
    • 1
  2. GM_Caramel added a post in a topic With the release of Artisan's Memories, Dau-Kakao EU should take the initiative and release Memory Fragment bundles to the cash shop   

    Of course! I understand that completely. I am now in charge of taking in suggestions and presenting them to the team, so the more "player-supported" and detailed reports on what we should implement into the game... the better! Although like I said since I can't guarantee everything...just know that we are definitely looking into more "available" options for everyone as in not cash-shop oriented.  Now...off I go into the Suggestions section! 
    • 0
  3. GM_Caramel added a post in a topic Kunoichi skill boost   

    Yes! Certainly better than nothing, but once I do have the answer I will let you all know ASAP. 
    • 1
  4. GM_Caramel added a post in a topic With the release of Artisan's Memories, Dau-Kakao EU should take the initiative and release Memory Fragment bundles to the cash shop   

    Sarcastic or not in my personal BDO life I wouldn't mind buying memory fragments in bundles.  hehehe
    • 0
  5. GM_Caramel added a post in a topic Kunoichi skill boost   

    Yes, it seems that the tooltip was rolled back as the change was unintentional for that patch. As of right now I personally don't have an updated answer on this but will contact one of our CM's for an official answer  
    • 1
  6. GM_Caramel added a post in a topic Music while we wait <3   

    Thomas the DANK Train is my favorite. 
    • 0
  7. GM_Caramel added a post in a topic Discrepancy Between Artisan Memory Loyalty & Cash Shop Price Ratio   

    Of course I am always happy!  I am very thankful for where I am today and you guys make that all so much better for me.  
    To answer your question...if no CM has replied within 48 hours go ahead and tag me and I will look into it and contact them. IF you are feeling a little antsy and want an answer or rather some acknowledgment right away then go ahead and tag me ASAP. I will contact the CM's and/or note the issues and keep you guys updated.  
    • 1
  8. GM_Caramel added a post in a topic With the release of Artisan's Memories, Dau-Kakao EU should take the initiative and release Memory Fragment bundles to the cash shop   

    I have moved your thread to Suggestions; I also think this is a really great idea although there is no guarantee I have pushed this forward to my team.  I will keep you updated. 
    • 0
  9. GM_Caramel added a post in a topic Black Spirit's Adventure   

    What is your new ticket number?
    • 0
  10. GM_Caramel added a post in a topic Let's Talk about Karma   

    Replied.
    p.s I am looking into this thread. I will note this one and contact our CM's so they can provide you with some insight.  
    • 0
  11. GM_Caramel added a post in a topic Bidding system bug   

    Hey Chun-Chun can you provide us with some some screenshots please? 
    • 0
  12. GM_Caramel added a post in a topic is Flow:Cry of Darkness bugged?   

    Of course! Any future bug reports by the way you can tag GM Axion as he is our Bug Exterminator! He will note your reports and contact our Dev team.  
    • 2
  13. GM_Caramel added a post in a topic Fix Karma / Death penalty ffs   

    I'm going to poke him! I will see if there is any update on this.  
    • 4
  14. GM_Caramel added a post in a topic Discrepancy Between Artisan Memory Loyalty & Cash Shop Price Ratio   

    Welp, it is a Monday! *slowslyreachesformorecoffee* I have all the time to look into these threads, please mention/tag me and I will do my best to reply. 
    • 0
  15. GM_Caramel added a post in a topic Discrepancy Between Artisan Memory Loyalty & Cash Shop Price Ratio   

    We're both in charge of Customer Support...so is GM Axion, and GM Salome. Dew and Salome assist you all as Customer Support.
     Axion is in charge of reporting bugs to our team, so if you find what you think is a bug and provide a detailed report you should PM him or mention him in a thread; he will take care of that and he also communicates with our French Players.
    My job is to assist and communicate with all of you as well as report any suggestions to our team that the players provide feedback on the most.  (✿◡‿◡)  I want to make the forums more positive for you guys. 
    p.s this discrepancy does not count as a bug, I will contact our CMs so they can clarify and provide an official answer! (Which is another one of my awesome duties!)  
    • 1
  16. GM_Caramel added a post in a topic Changing Email address   

    You're very welcome! If you have any other questions or concerns we will be here for you, have an awesome day!  
    • 0
  17. GM_Caramel added a post in a topic Changing Email address   

    Hey there!  A GM has recently replied to your ticket. The email will be changed in several days. 
    • 1
  18. GM_Caramel added a post in a topic Unable to complete or abandon quest.   

    Hi Ruko!   Please note that your quest filters may be on. You can toggle your quest preferences on/off by opening the quest window (press O) and clicking the icons on the bottom. To accept a certain quest make sure that all of your quest preferences are ticked "on". They will be grey if they are off, and orange if they are on.

    Furthermore, please keep in mind that some quests are unlocked as you lvl up, explore new areas, or finish other quests. It may be possible that you have not reached all prerequisites to get the specific quest you are looking for. Let me know if you still need help okay?  
     
    • 0
  19. GM_Caramel added a post in a topic Cocro outfit cloak bug   

    Hi Sephar, can you provide me with some screenshots of this please?  
    • 0
  20. GM_Caramel added a post in a topic not connecting since patch   

    Hi Blue, yes there are other players with this issue as of right now. The best thing to do is to submit a ticket to our Technical team. 
    Link: https://blackdesert.zendesk.com/
    • 0
  21. GM_Caramel added a post in a topic Keep getting booted from server.   

    Hey guys!  If you have not already, go ahead and submit a ticket to our Technical team. 
    Link: https://blackdesert.zendesk.com/
    • 0
  22. GM_Caramel added a post in a topic Offline energy regen nerfed to 1 per hour instead of 2 per hour   

    Now I wouldn't say that. All of us at Kakao are posting somewhere!  As per everyone's initial issue regarding energy regen offline I have notified our CM's and waiting on them to post an official answer, I will keep you updated.  
    • 1