• Announcements

    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 

GM_Axion

BDO Team
  • Content count

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About GM_Axion

  • Rank
    Game Master

GM_Axion's Activity

  1. GM_Axion added a post in a topic Dev's Griefing AFK Fishers?!   

    I am innocent!
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    • 3
  2. GM_Axion added a post in a topic What song are you currently listening to?   

    Aw, I've been triggered by all these Synthwave / Retrowave! 
    Here is my contribution, hope you'll enjoy .
     
    • 3
  3. GM_Axion added a post in a topic [Maintenance] Maintenance Régulière 28 décembre **Update**   

    Merci @warriors pour ton rapport, je vais transférer ces informations aux testeurs et développeurs afin qu'ils analysent cela.
    • 1
  4. GM_Axion added a topic in Nouveautés & Annonces   

    Objets Temporairement Désactivés
    Salutations Aventurier(e)s,
    Nous avons découvert un problème avec notre système de changement de nom qui requiert que nous désactivons temporairement les objets liés à ce service pendant que nous enquêtons sur ce problème. Pendant cette période, les joueurs ne pourront plus acheter les objets suivant:
    Coupon de changement de nom de famille (7 jours)Coupon de changement de nom de famille[Event] Coupon de changement de nom de familleCoupon de changement de nom de personnageCoupon de changement de nom de guildeLa date estimée pour la réintégration de ces objets et le retour de leur fonctionnalité est lors de la prochaine maintenance (12/14/2016), nous nous excusons pour tout inconvénient lié à cet effet. Gardez un œil sur ce sujet pour toute mise à jour le concernant.
     
    • 0 replies
    • 1,420 views
  5. GM_Axion added a post in a topic [GUILD] NEW WORLD Guild sayings of the day error   

    Hello Nanimonai,
    Thank you very much for the report, we appreciate it. Our QA testers and developers will investigate this issue. We are sorry for the inconvenience and hope to fix it as soon as possible.
     
    Kind regards,
    GM Axion
    • 1
  6. GM_Axion added a post in a topic All My Farms Are Gone   

    No problem, I'm happy that your issue has been solved.
    Have a wonderful day.
     
    Kind regards,
    GM Axion
    • 0
  7. GM_Axion added a post in a topic All My Farms Are Gone   

    Hi sophormoon,
    Your fences should be in the nearest warehouse of the region they have been installed. Please check, and if you still do not find it, do not hesitate to send us a ticket: https://blackdesert.zendesk.com/hc/en-us/requests/new
     
    Kind regards,
    GM Axion
    • 0
  8. GM_Axion added a post in a topic Missing Boat   

    Hello,
    If your boat is missing and you can't find it, please send us a ticket and we'll be able to help you efficiently on this situation: https://blackdesert.zendesk.com/hc/en-us/requests/new
    EDIT: Please check in the last wharf you checked your boat, it should be in.
    Have a wonderful day.
     
    Kind regards,
    GM Axion
    • 0
  9. GM_Axion added a post in a topic Freeze en boucle depuis la maintenance de ce matin   

    Bonsoir,
    Pouvez-vous essayer de réparer les fichiers du jeu? Pour ce faire, veuillez suivre les instructions suivantes:
    - Allez dans le dossier d'installation de Black Desert Online.
    - Renommez le fichier suivant: version.dat en config.filecheck
    - Relancez le launcher
     
    Si votre problème persiste après cette manipulation, veuillez envoyer un ticket via ce lien: https://blackdesert.zendesk.com/hc/fr/requests/new afin que nous puissions vous assister plus efficacement.
     
    Cordialement,
    GM Axion
    • 0
  10. GM_Axion added a post in a topic Upgraded Fishing Totems with the new changes   

    Greetings,
    Thank you very much for the report, we appreciate it. I have reported it to our QA testers and developers to check this issue.
     
    Kind regards,
    GM Axion
     
    • 0
  11. GM_Axion added a post in a topic Valk Lancia > BoE basic function lock   

    Greetings,
    Thank you very much for the report, we will investigate this issue. If you have a video showing this bug, please do not hesitate to send it on this topic, it will help us a lot for the investigation.
     
    Kind regards,
    GM Axion
    • 0
  12. GM_Axion added a post in a topic Val Lancia "Sancitats de Enslar" animation bug   

    Greetings Ghoon,
    Thank you for the report, we will investigate it for potential bugs. I hope that it will not affect your experience and that you will keep enjoying Black Desert Online.
    Have fun!
     
    Kind regards,
    GM Axion
    • 0
  13. GM_Axion added a post in a topic Bug map   

    Bonjour hellmeena,
    Merci pour votre rapport, nous sommes effectivement au courant que ce bug existe, et qu'à certains endroit des joueurs passent à travers le décor de manière involontaire. Nous restons à l'affût en ce qui concerne ce problème.
    Bon jeu.
     
    Cordialement,
    GM Axion
    • 0
  14. GM_Axion added a post in a topic Traductions fausses/Incohérente sur élixir de résurrection   

    Bonjour Morfhal,
    Merci beaucoup pour ton rapport, il s'agit effectivement d'une erreur dans la description de l'objet. Je viens de le rapporter à notre équipe de localisation afin que cela soit corrigé.
    Bon jeu!
     
    Cordialement,
    GM Axion
    • 0
  15. GM_Axion added a post in a topic Report a Text / Localization Issue   

    Hello,
    Thank you very much everyone for your reports, we really appreciate it. All of your reports have been taken in consideration and we are working on them in order to fix these issues.
    I wish you a lot of fun with Black Desert Online.
     
    Kind regards,
    GM Axion
    • 1