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Everything posted by itsbaxagain
itsbaxagain added a topic in Technical IssuesConstant Disconnects and On Queue ** Loop **There are a lot of connection issues with Black Desert Online. I am posting another as the issue needs to be magnified. I have submited a ticket as well.
I downloaded the game the morning of 2/11 This was the trial. It took most the morning to download/install.
After complete, I kept getting a corrupted file error(attached) when trying to launch the game. I then followed the KB article (https://blackdesert.zendesk.com/hc/en-us/articles/210761289-Corrupted-files) - The fix for this was finding the corrupt file, deleting and relaunching the game. It seemed to do a file check and download that file. (time stamp changed on the file that was corrupt) ~ took about 15 minutes
After being frustrated, I was able to get the game to launch but kept getting the Disconnect Error about 1-2 minutes intoplaying
game. I would click "OK (ENTER)" and it would close the game.
This was annoying as after trying to launch the game again and try a different server I would have to wait. (OnQueue - wait for 10 minutes) This happened the good part of the afternoon. (handful of times) I tried 4-5 different servers.
I was able to finally get into a server (NA_Velia4), played for some ofthe
evening then a friend wanted me to be on the same server with him. (NA-Olvia1) After doing that I got the disconnect / on queue loop. I tried going back to the server I was on and it would not connect it would give me the loop again.
I was still on the 7-day trial and thought maybe the servers would take priority over free players vs paid players so I bought the Explorer's package. This made no difference. Now, 2/12 I tried to launch the game and I am still getting the loop.
I tried to log in the morning of 2/13 with the same issues.
When the connection issue happens I do notice other players on the server but I cannot hit "R" on anything...after 3-5 minutes I get disconnected.
I tried to disable my AV/Firewall.
I tried to reboot my modem and router. I waited 5 minutes before plugging them back in. I plugged the modem in first waited for it to connect then plugged my router in.
I do not use a VPN booster or any proxies set up.
I am able to reach ports 8888 and 9991 - 9993 - I port forwarded them for the heck of it. Tested using : http://portquiz.net:8888/
My internet Speed is 30 down and 5 up. I am reaching these speeds. I ran more than one speed test.
When I downloaded the game I was reaching 3-5 mbps. So, should I be able to play the game with ease? No...
I am using WLAN with no option to use LAN. All people that have Wifi have connection issues? My wireless card is a Linksys AE6000 which is capable of the speeds. My router is Linksys and it is N. I went as far as testing my speeds between my computer and another computer on my network by copying a large file. Both computers are on WLAN. The speed was ~ 4 MB/s. The file size was about 600 MBs. WLAN vs LAN should not be the issue.
I disconnected all other connections to my router. (WLAN & LAN) I was the only connection to my internet. This changed nothing.
This game should not be a LAN only game.
I downloaded this game on another system and it still happens using the WLAN card. This system was a laptop. I was able to plug this one into the LAN and the game works.
This seems to be poor engineering. I do not have issues with any other games on my computer.
Please get this issue fixed!!
I'll provide some links to others that are having connection issues: posted between 12/01/2017 to now 02/14/2017. I won't collect the ones before 12/01/2016 because if I did there would be to many.
There are many more posted. This is an obvious issue that needs to be resolved.
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