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    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

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About MoonXNW

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MoonXNW's Activity

  1. MoonXNW added a post in a topic How many people can't purchase Daum Cash?   

    Well... because I was trying to get my missing money back, so they just flag my account make me can't do anything and also don't give my missing pearl box back? Now I know, Daum is god
    So what should I do now? They don't give my missing pearl box back and flag my account, so this account can't buy any item anymore, and it looks like it is impossible to refund my money. They are even like won't be read my ticket anymore cause I sent my ticket 10 days ago but still no answer
    Well, now I'm sure my account have been flag, anyone know how to fix it? Now I just resign a new account and buy the game again to send me the cash shop item...
    • 0
  2. MoonXNW added a post in a topic How many people can't purchase Daum Cash?   

    I would like to see how many people have same issue...
    • 0
  3. MoonXNW added a topic in General   

    How many people can't purchase Daum Cash?
    Every time I try to checkout it just show me that information :
    Your payment has failed!
    Please see details in message below
    We cannot complete your payment at this time.
    Billing System Error
    Please go back to the Pre-Order shop and retry.
    I try many times everyday this week, and try 3 different browsers...So now I can't buy anything that I need like (skill reset)and(inventory slot).
    And also, there is one of the missing 10000+1500 Pearl Box they still didn't give it back to me, I was purchase two of the box but they just give me one on Mar 9th when they fixed that issue. I sent the ticket 10 days ago but just like talking to the wall.
    Some other people have the same issue:

    • 6 replies
  4. MoonXNW added a post in a topic A New PM Diary to come soon + Q&A summary   

    I try to buy some Daum Cash but it always show up billing system error, and there's many people have the same issue on the forum, when can you guys fix it up?
    PS: There is one missing (10000+1500 Pearl Box) you guys still didn't give it back to me, I sent the ticket 9 days ago but still no answer.
    • 0
  5. MoonXNW added a post in a topic Payment has failed..   

    Same thing, every time I try to buy some Daum Cash it just show me the billing system error, even on Mobile
    • 0
  6. MoonXNW added a post in a topic Billing System Error when trying to buy Coins!   

    Well, that make sense. A robber company
    • 0
  7. MoonXNW added a post in a topic Billing system error, payment has failed   

    Same to me
    • 0
  8. MoonXNW added a post in a topic Billing System Error still not fixed ?!?!?   

    Same to me, try everyday this week, and also they didn't give my missing 10000+1500 pearls box back
    • 1
  9. MoonXNW added a post in a topic Bought pearls, not in inventory why?   

    Oh yeah, after 5 days you guys finally start fix from now? Do I need to say thank you very much?
    • 0
  10. MoonXNW added a post in a topic Give my money back! Daum   

    The pearls that I never receive and no any GM or CM say something
    • 0
  11. MoonXNW added a post in a topic Give my money back! Daum   

    I hope so, see this, http://forum.blackdesertonline.com/index.php?/topic/30242-100-pearl-box-disappeared/&page=1 
    we are still waiting the answer,  they should let someone talk to us, tell us something like why we can't receive the pearls box, when can we get the pearls box or Daum Cash back, but they say nothing
    that's why i'm so angry
    • 0
  12. MoonXNW added a post in a topic Give my money back! Daum   

    No, I did not buy any stuff in game, cause after I purchased the pearls I cant find the pearls box, and I'm not the only one, see this linkhttp://forum.blackdesertonline.com/index.php?/topic/30242-100-pearl-box-disappeared/&page=1
    we are waiting for the answer since Mar 3rd, but 4 days after we still never get any answer from daum
    just wrong spelling, I was so angry, I mean which
    • 0
  13. MoonXNW added a post in a topic Give my money back! Daum   

     but I never receive it
    • 0
  14. MoonXNW added a post in a topic Give my money back! Daum   

    Holly man, the point is we wait for too long but still no answer
    see that link
    • 0
  15. MoonXNW added a topic in General   

    Give my money back! Daum
    see this link first http://forum.blackdesertonline.com/index.php?/topic/31029-bought-pearls-not-in-inventory-why/&page=7
    Here is the ticket
    I never see the mess like that before in any game
    PS: The newest feedback http://forum.blackdesertonline.com/index.php?/topic/31029-bought-pearls-not-in-inventory-why/&page=7
    After 5 days they finally start to fix up from 3hrs ago? What are they doing in these day, and they probably have take 5 more days to fix up, when we finally receive our pearls, the Cash Shop Event should be close, GG
    Mar 8, 02:17
    I would like to say, have been 4 days but still no any GM or CM say something in forum and we don't have any answer or reply, so I don't wanna play that game anymore, since the head start there's a bunch of bug and many of them you guys never gave our players any good answer, I don't think you guys care about our feeling ,right now I just want my money back, just the $200 USD which purchased pearls but never receive
    • 46 replies