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Atagi added a topic in GeneralRise of the amount of chargebacks (p2w update)
It looks like some people didn't like the "last announcements". Daum noticed people want their money back because they are upset about the last p2w changes. After the promises by Daum the people expected this version to be different than the russian or korean version. Too bad the lies were only a bait. Now Daum is sending mails to scare people and make them cancel their chargebacks. It would be interested to see how many players reported this scam.
My opinion is when you make false promises to bait people you shouldn't wonder why they are upset later.
Thats only partly correct. A few years ago in law school I learned about contracts and similar stuff. Although I learned about national law I think international law is similar. At least in the EU where I come from.
You can't advertise a product with false or misleading claims. See here: https://en.wikipedia.org/wiki/False_advertising
See what happened to others:
I know online games aren't taken serious. People are always "Oh its just a game" but for real its a product like everything else and the law also applies to it. I suppose the people read on the forum about this product before they bought it. They were in good faith when they bought this product: https://en.wikipedia.org/wiki/Good_faith_(law)
What makes you think so? Just because they said so? More than 3000 votes on the forum didn't like the last changes. Almost 5000 people signed the petition. Im pretty sure there are many hundred or even thousand people who are upset about Daum. So what is Daum going to do against a few thousand angry people? Fighting everyone in court? They will just lose even more money and get the biggest shit storm ever. They already got one going on the forum, twitch, youtube, a few gaming news and other media. Do you think this will help them?
They sold more than a million copies of this game. In the worst case the angry people fight together and fill a class action lawsuit and Daum gets fined (a few millions). Im sure there are enough people who would start one. There are more hilarious cases where people have won so please stop: https://en.wikipedia.org/wiki/Class_action
Read more about it here:
People bought the game with money and not pearls. They also spent money on it because they were in good faith. The staff made posts with false advertisement. So please...
I agree. In all cases a shitstorm will make them suffer. The shares of their company will go down so fast. The more negative media they get the worse it gets for them. They can sue every single person but in the end they still lose because the media will tear them them apart. You already saw the media started to report about this. Have fun when the bigger media talks about Daum who tries to sue gamers. You could instantly close the company because players will avoid it for ever.
Thank you I will use this as leading case for my case: http://legal-dictionary.thefreedictionary.com/leading+case
This should be a big win for every angry customer.
The biggest question is what wil PayPal do? Getting a hundred or even thousand chargeback requests of angry customers doesn't make Daum look like a serious company.
Sorry I don't want to read all pages. I stopped at the second or third page. I wanted to spend more money on this game but now its over. Scam someone else. I won't support Pay to win. Good luck everyone. If anyone gets sued make a post and start a class action lawsuit. Many angry customers will follow you.
Edit: FYI Daum is violating law: https://www.facebook.com/Pearl.Abyss.Black.Desert/posts/10154031025693124
We as consumers in the E.U. are protected by several laws regarding falsified and misleading advertising. Under the directive of 84/450/EEC article 2.2
For NA PLAYERS: (all credit goes to Reddit)
Consumers in NA have a valid point in this case as well, as [Reddit-User] has pointed out the FTC in NA hold up a similar directive in their endorsement guides.
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