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WICHTIG: Das Forum ist umgezogen! 05/04/2017Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
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Lancer7474 added a topic in Technical IssuesExplorer pack bought 25th, cant login to launcher [Updated]Is anyone playing in game right now? I live in Norway, this afternoon I was still able to log in to game and begin create my character using school computer(I haven't finished created a character yet), but how at 4 o'clock, when I use my laptop, after i run the launcher the login window that would pop up before doesn't pop up, and I couldn't login, the play botton is gray.
I tried to click the play botton, and a window pop up says "you have to log in in order to click play button", but how can I log in now? nothing else I can click on the UI!
And later I tried again, things changed, no mather how I click the play button, no windows shows up anymore, just nothing.
I bought 50 euro pack on 25th, isn't this strange?
I checked this thread and figured there a tons of shit happened in the head start, but my issue is not listed in this thread. anyone else have same problem?
Laptop hardware/internet: no problem I can promise that
Driver problem: lol srsly? my drivers are absolutely fine...
I just want to say, it's fine if they get some difficulties at launching, players will be patient to wait, but at least publish the information, acknowledge it and explain it!!
Work hard at day to now at 4 o'clock, finally got back home, and you are tellin me I have to spend an other 3 hours to re install... Hell no I think I 'll just go to sleep and wait the 3rd march, or even later who knows....
The launcher is not saying "deny access" like many else experienced, it's just not responding to me, can't log in
Update1: tried to delete broweser cookies, and restart pc. not working
Update2: Today 2.3.2016 afternoon I'll go to use an other PC, and try if things work there.
on 2.3.2016, I tried to download newist version of Adobe Flash, and tried to allways enable it. didn't work
Update5: I found a log file under my game folder, this might indicate an error occured,log file is attached to this thread
Additionally to the missing log in interface, the launcher also appears to be black screen at all time(the art part is black)
Now at 3.3.2016, this problem seems to be solved. When i use my laptop at school and play the game, then close the game and go back home, I run the game again at home, the Launcher does not let me log in anymore, it appears to be blackscreen on the launcher. So I found a way to solve this: I have to uninstall the game and launcher, back up the "PAK" folder under my game rood folder, it about 30G, and then install the game agian, after installation, I copy "PAK" folder into my new install location, and then run my launcher. The lacuncher automatically patches, and takes very short time to re construct the game again, During this process I'm able to login, and also able to log in when this process is finished.And the game is playble.
So do you see them problem here? This problem doesn't seem to occur everytime I run the launcher now, it's just some time, things are getting better:)
This is defenitely a bug or my internet has some very unclear issue. The error log file is attached （error 10060, I tried to google this but didn't find a way to help)
Gladly I'm able to solvethis problem by my self, as already waited for 72 hours and still got no reply from any support, I understand they are busy it's fine.
If any one in BDO support team see this, please give suggesions and solve this issue. Thank you.
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