• Announcements

    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 
    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum zieht um!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

GM_Dew

BDO Team
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About GM_Dew

  • Rank
    Game Master

GM_Dew's Activity

  1. GM_Dew added a post in a topic Rifle Texture bug   

    Thank you for reporting this to us. I have forwarded it to our QA team for further testing.
    Best regards,
    GM Dew
    • 0
  2. GM_Dew added a post in a topic New bidding system   

    The difference is as following:
    Item already sold: Someone else already successfully won the bid before you, so you can no longer bid on the item. It will have disappeared from the marketplace already.Failed at purchasing item: You have entered the bid, but just didn't win it.Successfully purchased the item: You have entered the bid, and won it. The item will be in your inventory now.As soon as you win a bid, the item will be in your inventory and removed from the marketplace. This can happen even before the end of the bidding phase, which is why #1 is possible.
    Best regards,
    GM Dew
    • 2
  3. GM_Dew added a post in a topic Lauren Family Coins Event   

    We have all moved over to the new forum. Please join us there =)
    https://community.blackdesertonline.com/index.php
    Best regards,
    GM Dew
    • 0
  4. GM_Dew added a post in a topic Bug - Merv's Pallet + Value Pack   

    Yes, everyone that was affected has already been sent a replacement Merv's Palette. =)
    Regards,
    GM Dew
    • 0
  5. GM_Dew added a post in a topic Booger of a Clean Chick   

    Hi Fallen,
    Can you try running around and finding different (moving) chicks? The ones that are standing still can indeed not be interacted with, but there should be a few chicks running around that you can interact with.
    Best regards,
    GM Dew
    • 0
  6. GM_Dew added a post in a topic Where do I find my purchased game key?   

    You do not need to redeem a key if you have purchased the game yourself. You simply need to log into your account page here:
    https://www.blackdesertonline.com/myinfo/
    There you should be able to see a big red "Download" button, and you'll be able to install the game that way.
    Best regards,
    GM Dew
    • 0
  7. GM_Dew added a post in a topic Anemos Horse Gear Set still missing   

    Could you let me know your ticket number?
    Best regards,
    GM Dew
    • 0
  8. GM_Dew added a post in a topic Wizard Awakening Black Spirit Rage skills don't work with quick slot keys but the equivalent skills work for Witch?   

    Thank you for reporting this to us, and for the helpful video @Alexmac.
    I have forwarded it to our QA team.
    Best regards,
    GM Dew
    • 0
  9. GM_Dew added a post in a topic TRI Bares Necklace pre-order error   

    The reason why your pre-order did not work may be one of the following:
    After you register a pre-order, it can take some time for it to become active.Another player has pre-ordered the same item at a higher price, in which case it will be sold to them instead.If you are trying to buy a piece of equipment, please note that pre-orders are enhancement-dependant. So if you place a pre-order for a +2 equipment item, and someone lists a +3 equipment item, your pre-order will not count for that.Regardless of the above, there is also always a chance that an item will skip the pre-order phase and go directly onto the marketplace as a normal sale. This is an intended game mechanic.
    Please keep in mind that player-to-player trade is not a feature in our game, and the marketplace pre-order system is not designed to be a workaround for this.
    Best regards,
    GM Dew
    • 0
  10. GM_Dew added a post in a topic Stonestail Horse Ranch daily CP quests gone   

    Please note that your questfilters may be on. You can toggle your quest preferences on/off by opening the questwindow (press O) and clicking the icons on the bottom.
    If you cannot seem to accept a certain quest, while your friends can, make sure that all of your quest preferences are ticked "on". They will be grey if they are off, and orange if they are on.

    Best regards,
    GM Dew
    • 0
  11. GM_Dew added a post in a topic tri or duo?   

    It should be DUO I believe! I'll just double check this with our Loca team, and make sure the in-game description and Patch notes are fixed to both display the same (and correct) information.
    Best regards,
    GM Dew
    • 1
  12. GM_Dew added a post in a topic Epheria Sailboat issues   

    Thank you for reporting these issues, and the very helpful video.
    We are still investigating a way to reproduce issue #2. Do you know any way to reproduce it 100% of the time?
    As for issue #3, does this happen only when the boat is overweight? Do you by any chance have a video of this happening when your boat is not overweight?
    Best regards,
    GM Dew
    • 0
  13. GM_Dew added a post in a topic Unkown Power Quest bugged   

    What Gharlane has said is correct. Does pressing the R button on that location work for you?
    Best regards,
    GM Dew
    • 0
  14. GM_Dew added a post in a topic Black Mark on Butt Cheeks permenent   

    Thank you for reporting this to us. I have forwarded it to our QA team.
    Best regards,
    GM Dew
    • 0
  15. GM_Dew added a post in a topic Quest Help "Heading to Epheria.."   

    Thank you for reporting this issue. I have forwarded it to our QA team.
    Best regards,
    GM Dew
    • 0