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    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 
    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum zieht um!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

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Content tagged 'crash'

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  1. Edit: It seems that it was a local problem of my internet provider. /Closed
     
    Hello,
    since today my launcher is crashing. It lets me login to my account, then when I press PLAY it's just doing nothing and after a short time windows tells me that it crashed. I am running as Admin and have this issue for the first time. Beside, the launcher takes a pretty long time to start up. Am I the only one having this issue?
    I tried this but it didn't solve anything: https://blackdesert.zendesk.com/hc/de/articles/210761329?input_string=launcher+crash
  2. Since last patch I'm not able to e.g process stuff while playing other games. I get to the character interface, when trying to log in - Boom
    0xE0191014 Error: XIGNCODE3 detects executed game client as multi-times.
     
    Don't need to say, that ofc not multithreading BDO.... fix this please.
  3. Is anyone else having issues with constant (BSoD)crashing of this game?

    So, this game crashes around 5-15 times a day for me, depends how long I'm playing / day. Most of the time it just freezes for a good couple of seconds and then throws me on to my desktop without any error messages. 
    40% of the crashes actually gives me the Blue Screen of Death, which is extremely annoying, because when that happens, my PC won't recognize my USB-devices anymore. 

    I've noticed that some things in the game may trigger the crash, and some of them are the Marketplace (right after I talk to the NPC, and click the ''Marketplace'' option, it crashes to desktop),  and once when my Guildmate was giving me a horseback ride and we were going superfast, it gave me BSoD everytime we tried to ride together. Most of the time the BSoD crashes happen just very randomly without any triggers. 

    I think that when I tweaked my graphics settings to the lowest, it helped the game to stay running, but after the latest patch that fix was gone too.
    And the BSoD errors are always different, so that's interesting too. If I remember correctly these are couple of the errors that have happened
    -0x0000001A "MEMORY_MANAGEMENT"
    -0x0000000A "IRQL_NOT_LESS_OR_EQUAL"
    -0x0000005C "HAL_INITIALIZATION_FAILED"

    There's been couple more, but can't remember what they were. I have been googling those error messages, but couldn't find anything.
    Firstly I also thought that it might be cause my PSU was making some weird noises, but even after I replaced it with a better one, it still crashes.
    I have been wondering that if I should buy a new SSD just for BDO, if it would help.
    And just to clarify, this does NOT happen with any other things or games that I run with my PC.

    And here's my PC specs, I should be able to run BDO with no issues.
    Intel Skylake i7 6700K @4,7GHz
    MSI GeForce GTX 1080
    ASUS ROG MAXIMUS VIII RANGER
    Leadex SuperFlower 850W White 80+Gold
    Crucial Ballistix Sport 2x8GB 2400MHz DDR4
    HyperX Savage 240GB SSD
    Seagate Barracuda 3TB HDD
  4. My game has crashed twice tonight, ive use the repair file from the launcher twice. It worked for a while and then crashed again after being repaired. Has anyone else experienced this?

    I tried looking up the fixes for this, but when I go to my log file location there is no file with PAD#####.paz or paz in my most recent log.
    Ok restarted my computer, game loaded, I selected channel and clicked enter on my character. Error popped up again but this time it restarted my computer......what is going on???
    So I have deleted the PAD#####.paz giving me an error, game worked for about 10 minutes, then it crashed again. This time being a different PAD#####.paz so I deleted that one again. 

    I also rolled back my graphics card update (I have Nvidia 970 SC) because I read Nvidia gives problems with BDO as well. Still no solution yet.....

    This is only a gaming computer I play on, I only use it for gaming, and pretty much any site relevant to the game I am player (somethinglovely.com and forums), now however, it will kill my web pages.

    If this next PAD delete crashed again I am going to try a system restore to see if that might help. 

    Note: I was literally playing BDO earlier with no error, this just started happening once I came home from class and opened up BDO after minimizing it for AFK processing.
    Update Day 2: GM contacted me told me to check RAM, Exclude BDO directory from AVG, Make BDO files open on windows firewall for in and out.

    Ram Mem test, all good.
    Excluded the BDO directory for AVG and Added everything to windows Firewall.

    Still getting 'File Corrupt' errors. I even blue screened after doing the next step (after doing the above). I deleted the PAD#####.paz file from the log file that showed the error. Deleted version.dat and repatched from the launcher, from the launcher my computer blue screened.

    Since then I have asked my guildies from the game to send me the PAD file causing the error (so far I am up to 3 different PAD errors), but when they searched their Paz folder, that PAD file was not in their directory.

    I have also deleted and uninstalled the game (uninstall does not remove everything so I deleted the remaining files not removed from uninstall) and reinstalled the game. Still getting file corrupts.

    I was able to log in once today so far (I set the game to compatibility mode, I read doing this helps resolve the blue screen) and the game was playing at 14 FPS on medium settings. I usually play the game on High and Slighty High in the 60 FPS range.

    Please if anyone is currently having this problem and resolved it let me know, my last ditch effort is to wipe my computer and start fresh, which I do not want to do because of the time involved to re-download everything.
  5. Hello!
    Sooo anyone had issue with game stability during node wars? I had crash 4 times, many of my guild mates had crashes like 5-6 times. I saw many people from different guilds had same problem (they respawned in town). I also noticed many more lags, desyncs, ghost-people on map etc. (EU Region) Could you check this please?
  6. Every time the connection to the server is lost, the entire client shuts down. This forces us to restart the client and reload all the game assets again, which takes several minutes to complete.
    On a loss of connection, can the client simply return to the main menu or the server selection screen? That would eliminate some frustration related to server instability.
    Thanks!
  7. Bonjour, 
    Suite au patch de Mercredi L'anti-cheat a décidé de s’affoler pour un RIEN :
    Résultat impossible de jouer au jeux,Crash au lancement etc....
    Après avoir tout tenter pour re-jouer au jeux RIEN ne marche
    _Réparer le jeux
    _Supprimer dossier usercache et cache
    _Recherche de virus
    _Désactiver l'antivirus etc etc
     
    De plus j'ai pu voir que je n'etais pas le seul dans ce soucis la depuis le dernier Patch :

     Pour le coup je suis vraiment sur les nerfs. 
    Est ce que d'autres personnes ont le même soucis ?
  8. Hey bdo team,
    So i was play pretty well since before the new event came, and after the new Cherry Blossom event came my game for some reason started to have random freezes.
    I start the game all good and play a little and then it freezes the sound still plays but the image just stops :V and the only thing i can do is force close the game.
    My log files from the game are attached here, don't know if it will be of any use  put i would really like to be able to play without have to close and reopen the game every little time
     
    Cheers,
    Zodiark
    Log.zip
  9. Jaho.
    Nun, vor ungefähr 8 Tagen hat meine alte Grafikkarte den geist aufgegeben. Um die neue zu schützen (dieselbe Graka) habe ich den PC neu aufgelegt, alles neu runtergeladen etc. darunter BDO. Nur ist jetzt das Problem, ich kann nur das Spiel starten, jedoch nicht spielen. Ich habe die gleichen Einstellungen, den gleichen PC wie vorher und kann dennoch nicht spielen. Sobald ich einen Charakter auswähle: Crash. Sofort connecten? Crash! Ich raff es nicht. Das Spiel lief vorher einigermaßen flüssig, nicht die ersten 2 Minuten aber sobald alles geladen hatte, aber jetzt nicht mehr? Auch keine Fehlermeldungen.
    Das ist doch zum Mäusemelken!
    CPU I7 3,4Ghz 4 Kern, GTX 780 Zotac, 8Gb Arbeitsspeicher... ich will wieder zocken! Ist ja nicht so das ich meine Tägliche Belohnungen verpasst habe... RIP 100 Millionen :<
    Könnte es sein, das meine alte schon übertaktet war? Ich hab die von einem Bekannten gekauft.
  10. Hey,
    habe seit Heute das Problem, dass mein Spiel bei jedem Start einfriert, und dann das Programm nicht mehr reagiert. Werde dann auch gefragt, ob ich auf eine Antwort des Programms warten möchte, oder ob ich es schließen will. Warten hilft nicht. Es passiert jedes mal nachdem ich einen Channel ausgewählt habe. Ich komme ganz normal in den Ladebildschirm bei dem man über die Karte zu seiner Location fliegt. Bei dem Punkt wo ich normal ins Spiel kommen würde bleibt das Spiel aber hängen. Ich hatte dieses Problem bisher noch nie und habe keine Ahnung was ich jetzt tun soll.
    Danke im Voraus 
    lg Tybus
    Windows 10 Pro, Intel i7-6700k, GTX 980TI, 32GB DDR4 Ram
     
  11. Hey guys,
    anyone else has the same problem since the last patch? When I minimize it and do afk stuff the game crashes after about one hour. Never had any problem with this function over the last weeks but now it suddenly doesn't work so well anymore. Not sure if the connection got lost or something else but in the Task Manager the hardware usage drops completely and I am not able to open the window anymore.
  12. When will we replace the potato servers? I keep seeing improvements ingame, but not the important factor - Server Capability.

  13. NA sever is crashing, node wars is dead, people frozen, crashing, having issues getting back in...
  14. hi guy the problem is this evrytime i choose a character or i try to create a new one after a while the game stopped and i return in the desktop , please help me i really wanna play this game
  15. Everytime i lauch bdo, log in and click play, it loads for 5 seconds before crashing ang giving me error code "0xE019012E" and says "Error: Suspicious program detected" followed my a small pop up saying "failed to init security". Can i have any help please, the game was running fine until today.
    Also i have mcaffee antivirus, but it was working fine until today, pls help
  16. https://gfycat.com/MellowWildKomododragon
  17. Hello,
    Sorry for my english,I'm french
    I hadn't play for a long time but i wanted to play again to BDO.It was working fine on my computer.
    I updated the game and now i can't play to it!
    When I launch the game, after the Kakaogames screen,the screen turn white and the process doesn't respond.
    I waited for 15-20 minutes and that doesn't change anything.
    I asked forum membre for help and we think the issue come from NVidia drivers. (http://forum.blackdesertonline.com/index.php?/topic/133910-ecran-blanc-lancement in french)
    I have a laptop with a chipset and a graphic card (NVidia GeForce GTX 765M) but the graphic card isn't detected by the launcher.
    I uninstalled nvidia drivers with  DDU (Display Driver Uninstaller) and after the reboot i was able to launch the game on my chipset (it's not playable beacause of perfomances issues but at least it launches !).I reinstalled NVidia drivers through GeForce Experience software and the white screen is here again, my graphic card still not detected.
    Can you help me ? ^^
     
  18. so i was really happy that bdo introduced auto frame optimizer function. But as i checked the function, it sometimes just make the game crash, i dont know if the optimizer is the reason, because this problem happened after i checked frame optimizer so i suppose its the optimizer's fault. to be honest, its so annoying especially when the world boss is about to die, then your game crashed...this actually has happened more than 3 times on me...feelsbadman 
  19. Hello!
    Ever since the 01-Mar, I;m unable to stay connected to the game for longer than 5 minutes. I'm not getting disconnected, the game client is crashing. Some client logs of what I've been seeing:
     
    Full logs available here: https://www.dropbox.com/s/3ttk89alsyyj6yv/bdo.crashlogs.zip?dl=0
    Some of the things I've tried so far (with no luck):
    Help me Obi-wan Kenobi, you're my only hope!
  20. It's been almost a year since this problem has existed, and over that time lapse, I haven't been able to find a single working solution. And they recently updated the game, yet I'm still not able to load in the game because my client crashes after loading. I've only had 2 successful attempts in trying to load successfully, but only to end up disconnecting shortly afterwards.
  21. So guys I have found a solution for crash after pressing Start and similar issues.If u have monitoring apps like RivaTuner just uninstall them and try to enter the game.It should help.
    I personaly used RivaTuner with MSI afterburner.Deleting Riva fixed my problem with Crashing the game while starting.If it won't work for u,try to uninstall MSI or similar apps.
    Hope it will help to most of you guys!
  22. So I got this game yesterday and now whenever I launch the game and select a server the game just freezes (tried it on 2 different PC's) and even after 30+ minutes wont stop. I've already tried repairing the game files.. Any suggestions for a fix? I can still hear music but everything else just stops working.
     
    R9 270X
    i5 6500
    16GB DDR4
    Nobody with an idea on how to fix this? Windowed, Fullscreen and changing other settings doesn't help
  23. After I hit play on the BDO launcher I get stuck at the kakao or pearl abyss splash screens. They then either crash or freeze. 
    Ive deleted the version.dat file a couple of times and done some other things that I found online. These may work occasionally but I always come back to this issue. 
    Ive also reinstalled a couple times with no effect. 
     
  24. Good evening.
    since this morning i keep crashing every single time i log into my character regardless the channel i pick, it keeps telling me connection have been lost or something like that; I know for a fact is not our connection at home because im not the only one who plays video games online here and we have 40mb of optic fiber.
    Thanks for your time.
  25. So after re-installing and repairing the files I am still getting a crash after the Pearl Abyss logo screen on start up fades away. Any suggestions?