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  1. Hallo Zusammen,
    mein Problem ist folgendes, dass sobald ich auf den Desktop oder ein anderes Programm über "Alt+Tab" wechsel, BDO sich beim erneuten wechseln zurück ins Spiel aufhängt, ca. 2 Minuten läd und dann entweder willkürlich ohne Fehler abstürzt, oder sich wieder fängt.
    Das selbe wenn ich es über das Menü abends in den Tray ablege und morgens wieder aufrufe.
    Vielleicht haben andere Leute ja das selbe Problem und haben schon eine abhilfe dafür.
     
    Zu meiner Hardware:
    MSI Z170 PRO CARBON GAMINGIntel i7-6700k @ 4GHz16GB DDR4-3200 (2 Riegel DUAL-Channel)ASUS Radeon RX480 STRIX OC 8GB (Aktuelle Treiber)  ---  2 Monitore angeschlossen 
    LÖSUNG
    Grafikkarten Treiber Crimson 16.2.2 funktioniert. Ursache war der neue Treiber 17.1.1
     
  2. Anyone else having problems trying to be able to move your character ect? My game froze all of a sudden after joining a guild then i d/ced due to the crash. Every time I log in now it freezes right when I log into my character. Anyone else stuck at where I am at?
  3. Hallo,
    ein Freund von mir hat sich das Spiel runtergeladen und kommt nachdem er den Charakter ausgewählt hat und sich mit dem Server verbinden will nicht ins Spiel, weil der client im Ladebildschirm einfriert (Keine Rückmeldung). Das Männchen rennt planmäßig von links nach rechts, dann friert es aber komplett ein.
    Er hat bereits den Cashe gelöscht - leider erfolglos.
    Hat jemand von euch ein ähnliches Problem? Oder eine Idee wie man das fixen könnte?
    1000 Dank schonmal für ein paar Tipps
     
     
  4. Post on Erro 2001 in Technical Issues

    By Eleyx, posted
    As title i try to download the patch of today but i receive "error 2001" and now nothing work....
    PLS HELP ME ASAP
     
  5. So I came back to BDO about 2 weeks ago and this problem only started 2 days ago and it's actually turned the game unplayable for me. I can play any other game I have installed without any issues at all. 
    Problem:
    At entirely random and unpredictable times my game will just close to desktop, no error messages, nothing.
    When:
    Like I said above it seems random, I can go farm a mob spawn for 3 hours and not have it happen, or I can go to the same spawn and it happen every 15 minutes or an hour. I can go afk fish in the same spot and it not happen over night or it will happen at any point.
    Like I said before I came back 2 weeks ago, have not changed the frequency at which I play, when I came back to the game I could play for the whole day on the weekend and leave my game on overnight fishing and not have a problem. Now I can't level up anymore because of the game randomly closing in mob spawns resulting in my death. It is totally killing the game for me.
    I haven't changed anything about my system from when it was fine until it has started, no hardware or software updates, no driver changes or any additional programs running at the time of playing. It also make zero difference whether my pc has been on for a whole day or just freshly booted after being turned off for the night, the crashes still happen randomly. I'm not sure if it is the patch files that have been downloaded for today (25th of January) update over the past few days or not. Either way I can't play the game as it is until this stops.
    Things I've tried:
    Deleted game including all temp files and BDO files in documents etc.
    Downloaded the game twice on two different hard drives.
    Completely formatted a hard drive and installed BDO as the sole program.
    A few remedies I found for other crash issues that aren't the same as mine such as renaming a log file in the anticheat folders.
    Running in full screen, running in borderless, running in windowed.
    Setting all graphics settings to lowest.
    Clean graphics driver removal and installation of newest.
    Reset overclock back to base speed.
     
    System specs and running programs:
    I know I said I haven't had any programs running any different but I thought I'd list what I have in the background 100% of the time from the day I came back until now in case someone has an idea about if one of those auto updating and having caused an issues.
    Skype, spotify, google chrome, steam, nvidia experience and black desert.
    Running latest windows 10 updates.
    i7 3770k at 4.5ghz, 8 gb DDR3, asus 780 gtx, Win10 on SSD, BDO on 1tb HDD.
     
    Thanks for reading.
    Left the game on with realtemp running to see if there was anything to see and this is what I found.
     
    Cpu temp spiked in excess of 20 celcius at the moment of the crash. Game has crashed twice today since the update.
     

  6. Game crashes after random amount of time. I've started shortened the log down. Edit: Realized I posted this in the wrong section, if a mod could move this thread to the correct sub section that would be appreciated.
  7. Kurz und bündig:

    Spiel Startet nicht, crasht JEDES mal beim Pearl Abyss Screen. ( Bei der gleichen opacity, während des ausgrauens )
    Bereits versucht: Komplett deinstalliert, Neu installiert. ( Auf allen 4 Laufwerken )
    Prozesse beendet, welche einen einfluss auf die Anti Cheat Engine ( XIGNCode ) haben könnten.
    Version.dat trick angewendet
    Grafikeinstellungen geändert.
     
    Mein System ist ausreichend mit resourcen versorgt. High End.
    Grafikkartensetup: 2x 1080 ( Overkill )
     
    Ich versuche seid 4 Tagen das Spiel zum Laufen zu bringen. NIEMAND hat auf reddit, google oder sonstigem ne Lösung Gefunden, die mir Hilft.
     
     

    Edit: Kompatibilitätsmodus führt zum kompletten verschwinden des Pearl Abyss Symbols, Crasht dann nach +- 10 sekunden trotzdem. Komme nicht mal zum Login Bildschirm.
  8. Hello guys, this is a simple suggestion that I have which could make the game a lot more faster and practical when talking about losing connection.
    So, I am having a lot of connectivity issues with my Internet these days, and I am always losing connection with the game because of that (which is pretty normal haha). It's really sad because I am not being able to do efficiently my AFK activities within the game, which I always do, or try to, literally 24/7. But this is all about my Internet provider, so don't worry about my connection, the problem is something else.What should happen when game loses connection?
    The problem is: Every single time that I lose connection with the game, which, because of my internet, happens 6 times a day, and also at night, the game gives me a message saying that I lost connection and automatically closes/crashes. I'ts super duper annoying because the game takes a lot of time to load it self again back where I left (not because of my specs, I have a monster gaming computer). This is really, really annoying.My suggestion is: PLEASE, make the game stop closing itself after losing connection. Just make it go back to the character selection screen, or menu/first screen after the connection is back on again. I am pretty sure you guys are 100% able to make that happen. BETTER, make the game wait for the connection to be back on again before ending the "victim's" session, just like almost every other online game (usually MOBAs have that technology), so that even if my Internet disconnects while AFK fishing overnight when I sleep, my character can go back to fishing automatically (IF MY INTERNET CONNECTION COMES BACK OF COURSE) and I won't lose the night!This is my suggestion, hope you like it. I know you are able to do it, and I know it would help a lot. Simple, easy and necessary.
     
  9. Hallo! Kurze Information!
    Seit dem letzten Update stürzt bei mir alle 2-5 Minuten das Spiel ab.
    Meistens bekomme ich einen weißen Bildschirm, der nach 1-2 Minuten wieder verschwindet.
    Dann kann ich normal weiterspielen.
    Aber manchmal wird bei mir das Spiel selbst schwarz, während das Interface noch einigermaßen funktioniert.
    Andere male stürzt das Spiel komplett ab.
    Das ist erst seit heute der Fall.
    Ich hab in der zwischenzeit nichts am PC gemacht.
    Das einzige was sich verändert hat, ist, dass das Spiel ein Update von 1.7GB gezogen hat.
    Möchte das einfach mal melden.
    Mit besten Grüßen, Desirena Agradablr!
  10. After all night touch and go with the launcher, I was finally able to reinstall the game. But right at the end of the download, the launcher stopped working. No error or anything, it just stopped and I had to close it. Tried 3 more times to open it, all crashes. Restarted the computer, still didn't work. I googled the problem, found some solutions to turning off proxy and LAN. Both didn't work. I feel like I'm doomed at this point. 

    To add on, if the launcher doesn't crash, it says the game is loaded 100% but the log in section is just black. I sent in a ticket, but I'll post it here as well, including the photos. Request #233716.


    Besides what looks to be a copy/paste of the "proxy fix" even though I mentioned already trying it, I haven't received any other notifications. I understand that a lot of people are having problems, I'm just rather frustrated. If anyone else has a fix for this problem, please reply here, as everything I've googled has no solution. 
    Hopefully this can help other people. I was able to get a response that fixed the problem, which was to simply reinstall the launcher. I'll put a photo below for the instructions. 

  11. Hi,
    servers start to kick me out every 3 minutes after weeks where I didn't had a single problem.
    Decided after a while to re-install the whole game. Erased all the old data and start a new download.
    Launcher start perfectly and fast but always crash at 40% (error 12009). 
    Look into some forum to see what I can do. No firewall, no anti-virus while downloading and other stuff 
     
    Disable antivirusDisable firewallIf using Wifi connection, switch to wired connection if possibleTurn off any VPN or ping boosterPower cycle modem/routerMake sure your router is not blocking the ports 8888 or 8889Start the launcher again and again...same problem.
    Decide to erase the launcher and download a new one. 
    NEW PROBLEM
    Cannot dowload the launcher trough the site. It start and ALWAYS crash...

    What do I have to do?
    Don't see any other one with my problem apparently...
     
    Thanks
     
    Tommaso Prevedello
     
    PS
    Sorry for my english
     
  12. Hej everyone,
    I've found multiple for-some-people-kinda-working solutions for this problem, but none worked for me.
    After I hit the "Play"-Button, the game launches, shows me the kakaogames and pearl abyss logos, fades to black, plays a little sound after a while and then crashes completely.
    Like I said before, I tried everything I found about this problem, like:
    verify game cachedeinstall skype previewtried every window-option in the settings, including different resolution- and qualitysettingsupdated/reinstalled graphics driver...lot of other stuffBut nothing seems to be working.
    Specs:
    i7-4770k
    1070 GTX
    16GB RAM
    I've added my most recent client.log.
    Anybody got an idea what this could be?
     
    Cheers
    Client_20161225214710.log
     
     
     
    ///////
    Only answering for people who stumble upon this thread via google:
    AutoHotKey kept it from entering the main menu.
    Everything works fine now.
    This Thread can be closed.
  13. Since we got the Christmas patch I can't hang in a city more than 10-15 mins before my game freezes and windows tells me that BDO isn't responding.
    I've read somewhere that it might be the snow, but it isnt. I can be in places like Fogans, Crescents, Mediah, etc while it's snowing and everything works just fine. The problem comes when I'm in a City (Velia, Calpheon, Heidel, Altinova, Valencia), so I'm sure that the freeze/crash problem is generated because of the -----ing Santa flying over those cities...
    Just hearing his bells is a grim reminder that my game is about to crash, and I'll have to sit there like 5 mins going through the absurdly long "Pearl Abyss" logo.
    Some people states firmly that this is a Hardware issue, and yes, perhaps it is. But I also think that if this event is something for us players to enjoy, they did it completely wrong. I haven't problems with the game as it normally is, but with this crap event I'm freezing and crashing every 5-10 mins, I can't even play in the Arena with my guildies. This is awful and I'd like to have some kind of menu to remove the event from my client, because this isnt fun in any way...
  14. After the merge patch, opening another application (such as Chrome or Notepad) with BDO is running (windowed mode) causes BDO to crash (100% rate). Steps to reproduce:
    1. Open BDO, login and connect.
    2. Open another application, such as google chrome.
     
  15. When i started game it was ok first 3 days after that started freezing with sound everything cant do nothing and now i have reinstalled my pc and have install every driver done everything and only have this game and now i have only crashes
    ProcessorIntel(R) Pentium(R) CPU G3220 @ 3.00GHzVideo CardNVIDIA GeForce GTX 650RAM10 GBOperating SystemMicrosoft Windows 10 (build 14393), 64-bithttp://www.filedropper.com/client20161217112124   my last Log file from client 
  16. Bonjour!
    ça me fais mal de l'écrire, le jeu crash régulièrement sous les 10 premières minutes d'utilisation depuis la mise à jour. J'ai naturellement tout testé, la réparation de fichiers, vider le cache, réinstaller totalement le jeu, rien n'y fait. Avant la mise à jour de Noël, tout allait bien pourtant, même en très grosse résolution alors qu'en ce moment même où je vous écris ce texte, étant au minimal question graphisme, le jeu crash.
    Quel type de crash Est-ce? le jeu plante littéralement n'importe quand, n'importe où et "freeze" totalement, ne répondant plus mais la musique du jeu fonctionne encore bizarrement. Le seul moyen de l'arrêter, c'est d'arrêter son processus dans le gestionnaire des tâches.
    Il faut savoir que je teste ce jeu avec un code de 7 jours gentiment donné par un ami. J'espère avoir été complet sur ce problème, merci d'avoir porté votre attention à ce sujet!
     
  17. TICKET NUMBER : 225716

    Like the title says, the game always crashes when it's snowing, and you cannot stay in a place where it's snowing for more than 3-4 minutes, this happens in optimization mode too.

    Other people are having the same problem as me (Reddit thread: https://www.reddit.com/r/blackdesertonline/comments/5icvf3/bdo_crash_after_set_time/).

    I've already reported the bug with a ticket.

    UPDATE: Santa Claus is causing the crashes, I can confirm this because I was at Pirates Island while snowing and the game didn't freeze for several hours. The moment I came back to Velia with Santa Claus flying over the skyes the game froze.

    My specs:
    Windows 8 64bit
    HDD 1TB Western Digital Blu
    NVIDIA GTX960 2GB VRAM
    4GB RAM
    Intel Pentium G3220 Dual Core 3.0 GHz

    GAME WAS RUNNING FINE BEFORE THE EVENT
     
  18. For some reason I can't connect to any of my Characters on any of the Channels anymore. I can start the game up normally, get to pick a channel but as soon as i choose to connect any character at all i get put into the loading screen which then gets stuck and makes my game crash.
    I did already restart my PC several times, tried restarting the game on the lowest possible settings, emptied my game cashe and went through two game repairs and it still won't work at all.
    It's for sure not my connection since I actually don't have an issue with any other game and the game worked perfectly fine like 12 hours ago when i went to bed so I can't really see why it suddenly won't work anymore.
    One thing that just confuses me is that i only have this issue on the NA Server.
    I'm from Germany but i only play on the NA Server and have never even touched the EU Server, but seeing how I couldn't connect i wanted to see what would happen and it turns out i can connect to the EU Server just fine.
    I already sent a ticket but i kinda wanted to see if anyone else is having this issue as well/ if anyone can suggest something else i can try in order to fix this until they get back to me.
  19. I can be in-game playing all day long, but if I try to switch to my chars in Calpheon, the game goes through the painfully long loading screen and then it complains of a server error and the entire game crashes. I can run to Calpheon with other characters, but I dare not leave them there, because any and every time I try to switch to or fresh-load a character who is already there, the game crashes. I cannot access those characters. This has been happening for days, the entire time I've returned to the game (I was gone for several months.)
    Any idea what is causing this, or if there's a fix???

    • Doesn't matter if I load into them from scratch or if I switch characters to them. • Doesn't matter which character; I have two stuck there, now doing the same thing. • Doesn't matter what channel I'm on. • Doesn't matter what time of day. • I can play every other character and switch between them without a single server issue ALL day long.

    Thanks for checking into this
    well. I lost another character to Calpheon.

    At this rate, I won't be able to play at all.
    My friend was able to log in and move my characters to another town, so now I can play them again.
    It must be a server/graphics thing... Because my PC is really high end, but the thing is I don't have a high-end graphics card to match yet, so I guess it's having difficulty loading ALL THAT Calpheon content at once... and the server completely hiccups and I get knocked off.
    Hmm.
    Oh well. At least I have a work-around for now.
    I'll have to update with details regarding this once I get my $600 graphics card...
  20. I wanted to place a Flamme Thrower on the node (with my warrior), I had the "PEARL ABYS" screen that showed up during the "placement screen", then it cames back at the game, I tryed to put the flamme thrower and CRASH !

    Now if I try to go on my Warrior it Crash just after the loading screen...  

    1) I can't defend my node
    2)I can't play on my warrior

    UPDATE : Even if I try on an other channel it crash.
  21. For about a week now ive started having more and more frequent crashes. They arent the old usual ones where you get an error popup, but more like the game simply closes. Have also had ones where it stops responding, but they are rare (~2 times a week).
    Have happened in almost any scenario, but seems the most common when afk-riding or afking in a city.
    Temps are stable, don't run out of ram and usually +-10? 50% CPU used. Don't have crashes in any other games, whether or not they push the computer. Everything points towards it being the game, or perhaps drivers/windows.
    Anybody have/had similar issues, and have any idea what to do about this? Couldn't find much about it on either google or the forums.
    I also run the game in fullscreen windowed if it matters, but i have done this for months and never really had any problems.

             Operating System: Windows 10 Home 64-bit (10.0, Build 14393)
       System Manufacturer: ASUS
                            Memory: 16384MB RAM
       Available OS Memory: 16326MB RAM
                 DirectX Version: DirectX 12
               User DPI Setting: Using System DPI
           System DPI Setting: 96 DPI (100 percent)
             DWM DPI Scaling: Disabled
                 DxDiag Version: 10.00.14393.0000 64bit Unicode
                         Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
                                  GPU: Gigabyte G1 1070 8gb
  22. So I just bought this game and I played it after installation, but after I logged out I can't go back in. After you Log in on the client, you can then press play. You will see the Kakao Games and Pearl Abyss parts, but after that it crashes. Does anyone know how to fix this?
  23. Why is it everytime i alt+tab since this most recent patch my game crashes? Before it was like every 15th time i alt+tabbed, it would happen. But now its literally everytime. I don't have 2 monitors, so i alt+tab to change songs on my youtube, etc. It's insanely -----ing frustating. Can you guys fix this.... ? really lame.
  24. Hi, 
    after today's patch the game keeps freezing at random locations and interactions. I.ex. I was running around in Heidel: Freeze, riding to Bartali Farm 2 freezes on the way from Heidel to Bartali Farm. It has never been this bad before... what's happening? I already tried revalidating files with the validation.dat method.
     
    Edit: Problems are gone now. Seems like the patch day itself was causing these crashes... for whatever reason.
  25. Since this last update, I've experienced a great deal of lag as I fight in areas like the desert and just now, in the Abandoned Mines.  So bad that my character was bouncing around from one spot to the next hitting targets that weren't there, but quite a distance a way.  I had to just kill the game.  Hope I'm not dead.  And hope BDO staff can do something about all this random lag.