• Announcements

    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 
    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum zieht um!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

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Content tagged 'installation'

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  1. Hey Leute  
    und zwar versuche ich gerade Black desert zu installieren. Nur dauert die Installation extrem lange, und damit meine ich wirklich lange! Ich glaube das Ding lädt jetzt schon fast seit 15 Stunden und ich bin bei 70%. Ist das normal? Der Laptop kann jedenfalls nicht das Problem sein, der  ist nagelneu und übertrifft sogar die Systemvorraussetzungen. (Acer Aspire f17  f5-771g-74p9). Leider bin ich ne Null wenn es um technisches Verständnis geht
    Habt ihr ne Idee woran es liegen könnte?
  2. I am currently using the free 7day trial, and I decided to purchase the explorer pack. After I purchased the explore pack do I have to download the explore pack installer and reinstall the game or does the purchase, just upgrade my account?
    T.I.A.!
  3. I purchased the game on Monday and it took me 3 days in total to download it. Okay, I get it, it's normal for many users. 
    Then when I wanted to play it the server was on maintance and I had to wait till the next day. Alright, it's understandable. 
    But now, when the maintance is over I need to redownload the patch and this time it's taking as long as downloading the game itself. During one hour I got 4% done. I really don't wanna wait another 3 days to play and this is really making me slowly lose interest in BDO. Did anyone else have the same problem? I've read threads where download was taking too long (1 and a half day usually) but I think it's kinda too much
    Could anyone help? 
  4. Post on Erreur 14002 in Hors sujet

    By LeGaulois, posted
    Bonjour, 
    J'ai récemment fait l’acquisition d'un nouveau PC sous Windows 10. Il à donc fallu réinstaller chaque jeux, chaque logiciels qui étaient présent sur mon ancien PC qui au passage était sous Windows 7 et avec lequel BDO se lançait à merveille.
    Le problème est le suivant, lorsque que j'ouvre mon launcher BDO celui-ci affiche instantanément un message d'erreur "Une erreur s'est produite lors du téléchargement du fichier. (code erreur : 14002)". 
    J'ai donc cherché des solutions et toutes celles que j'ai pu trouver et essayer n'ont absolument pas fonctionner et je me retrouve avec ce message d'erreur à chaque fois. Même la fameuse technique ou l'on doit changer les paramètre DNS n'a pas marché.
    Si quelqu'un avait une autre technique pour contrer cette erreur, je prends !  
  5. So i have an account, i found an updated torrent and took these steps that i got off bdotome

    downloaded torrent

    copy and pasted everything into program (not x86) files because i am on 64 bit
    did the take ownership program and changed what i had too

    logged into the site and hit the game start option

    Downloaded and ran the "Daum game starter setup"

    Went into regedit and changed the version string to 1.0.0.4

    Went back to the site and hit game start and it still makes me download the "Daum game starter setup" again and wants to change the version back to 1.0.0.6 no matter how many times i change it to 1.0.0.4
     
    am i doing something wrong? is there an updated installation guide for 2016, im using firefox cause i understand edge and chrome don't work properly with it
  6. Post on Node Fort Question in General

    By Cat, posted
    I'm looking to install our Node Fort but I'm really not sure about where to place it. I've selected my node and seen the battle area for it but I'm not sure if I need to place the Fort in the area of the node itself or if I'm free to place it anywhere within the battle area? If I can place it anywhere in the battle area I'm guessing I'll need to build it after the closest Node War has ended? ex: If there's a way on Tuesday night in my area, I'll need to wait after it ends to build my fort for my Wednesday fight? If I can only place it within the node area then can I build it right away even if there's other wars happening in the same area before mine?

    Thanks for answering to the best of your knowledge. I know no one fought a war here yet but, if you are fighting one tonight, can you please come back here to let me know after?
  7. Welp screw it, I don't have time for this nonsense.
  8. Hi all,
    It seems that I cannot get the game to install if I'm not an admin on my computer. The problem is that I use my work PC and obviously cannot get the full admin rights. Has anyone had the same issue and found a way around it by any chance? 
    cheers
  9. The launcher crashes when I open it. This even happened with e character creator, so was never able to use that either. I saw that the known issues show this problem for Windows 7 & 10, but not WIndows 8. So I was wondering if anyone else had this issue and how they fixed it.
    Solved it by turning off auto detect under LAN settings.
  10. Post on USA Server? in Suggestions

    By Jodinar1993, posted
    Hi there.
     
    I'm not sure why the speeds to download the game are so bad. However, if there is currently not a server located in the east coast USA, I would like to suggest one be placed there for quicker speeds.

    I've been trying to get the game downloaded - and it keeps getting stuck or I have to start over (I assume because a patch hit whilst I was downloading the game)

    It's not fun downloading 31gb at 80 kb/s.  I get much higher speeds on other games and downloads.


    More people would bother if the installation wasn't so gruesome. 
  11. The launcher has green outlines on it and when I install it to the default directory: porgrma files(x86)/BlackDesertOnline, it is not there. That folder just doesnt exist. 
    Thanks for the crappy download speed at 0,6 Mb/s - 1,1 Mb/s I had to download the game for 7 hours just to realize there was a black screen. Then I closed it and wanted to try again. 
    BOOM.
    The game doesnt exist anywhere!
    So what is going on?
    EDIT Hmm.. ok apparently it was caused by my anti-virus running it in safe mode. 
  12. Hey so my problem is similar to one or two others here but broken up into two parts
    I submitted a ticket on Blackdesert.zendesk.com, Ticket ID is: 34892
    So I purchased the game this morning for 29.99$, originally the launcher opened fine and started patching, I got the Error 2001 error (no picture, sry =\) but soon figured out it wasn't installing because I didn't have enough space on my D: drive. So after I cleared enough space for BDO on the drive, I decided to re-install the launcher just to fix any potential problems and since then, the launcher will not open, even running as administrator doesn't do anything.
    Not really sure what to do from here.
    Any help would be greatly appreciated.
  13. Meanwhile, as the majority of the community are acting like a pack of rabid wombats shrieking threats and complaints like banshees at the BDO devs about their entitlement to in-game items, there are still a large quantity of us whom have purchased the Conquerors pack and still can't even play the game (good value for money? I think not).
     
    This thread is an updated thread for people that have tried all the previous fixes on the support forums with no success; this is where you can post your issues and hope for some kind soul to provide a fix without having to trawl through pages and pages of people saying "that's happening to me too", with no fix in sight.
     
    Here's mine, stuck on now processing and won't log in.. any thoughts? I've tried re-downloading, the Paz folder move trick & reinstall, unticking proxy settings, firewall disable, etc etc..

  14. Hi all,
    I'm a victim of having troubles with CBT2 of BDO already... having reoccurring errors and slow download of the game so far and I won't be able to play CBT2 at all so I will miss out.
    (Still downloading the game in process at this point)
    My biggest concern will there be new download installation after CBT2?
    OR
    Will there a small update after CBT2 installation for full release? 
  15. Hi all,
    I'm a victim of having troubles with CBT2 of BDO already... having reoccurring errors and slow download of the game so far and I won't be able to play CBT2 at all so I will miss out.
    (Still downloading the game in process at this point)
    My biggest concern will there be new download installation after CBT2?
    OR
    Will there a small update after CBT2 installation for full release? 
  16. Post on Keep of uninstall CB? in General

    By Hitokage, posted
    Hey,
    should I just uninstall CB when it ends or is the client able to update the game after that to the full version? I mean it's a lot of data to download so just asking if I need to download all of them again on the release or keep this beta installation.
    Thanks and have a nice day ˛˛
  17. I am using Window 10 Pro and couldn't install my character creator...it just keep saying error 2001 occurred while downloading file
    help...does the game itself will support Win10? and when is the second beta
  18. Erstmal Hallo!!.. also folgendes! ich habe ein großes problem.. und zwar ist es so das ich den spielclient jetzt runtergeladen habe leider aber irgendwie nicht installieren kann, das problem ist so.. ich starte den client gebe Englisch EU/speicher/installationspfad an und ab dem Download/Patchfenster kommt eine fehlermeldung. "Black Desert Online Launcher funktioniert nicht mehr" (beitext)"Das Programm wird aufgrund eines Problems nicht richtig ausgeführt. Das Programm wird geschlossen und Sie werden benachrichtigt, wenn eine Lösung verfügbar ist."
    wie immer also der übliche schund   hat einer ne ahnung wie ich das beheben kann? ich könnt heulen.. ich hab durch glück heut morgen als ich von der open beta erfahren habe nach nem key gesucht und nach 2 versuchen in nem twitchstream hab ich tatsächlich einen key bei ner verlosung bekommen .. und am client scheitert es jetzt ?! .. 

    zusätzliches: sobald ich den client öffne erscheint ein fehlerscript vom internetexplorer was sich dann und wann manchmal öffnet.. wozu das gut ist keine ahnung ich schließ es einfach!
  19. Bonjour à vous communauté de BDO.
    Je commence mon premier post par une demande d'assistance. J'ai reçu une clé pour la CBT1, je me suis lancé dans l'installation qui à eu plusieurs soucis.
    -------------------------------------------
    1er tentative/ Le launcher s'est lancé et le téléchargement a atteint les 100% mais restait en mode téléchargement... J'ai donc fermer effacer les fichiers et relancer le launcher.
    2eme tentative/ Cette fois tout se passe correctement. une fois les 100% atteint, l'installation se lance et le launcher se ferme tout seul à la fin du processus. sauf que... Je n'ai aucun raccourci, ni sur le bureau ni dans le menu démarrer. Et Cortana ne trouve aucun executable mis à part "Black Desert Online Launcher.exe". Sauf que lorsque je lance se dernier. Je me retrouve à nouveau dans l'étape d'installation du jeu. J'ai donc fermer le launcher et me suis dis "on verra le 16 ^^". Ce qui nous amène à ma troisième tentative.
    3eme tentative/ Aujourd'hui (15 décembre) je me suis dis que c'était bizarre quand même cette installation. Pour être certains d'avoir une installation propre je me suis dis que j'allais recommencer une dernière fois l'installation. Mais cette fois c'est impossible. Le launcher boucle sur le splash screen sans arrêt. Le seul moyen d'arrêter cette boucle c'est de tué le processus dans le gestionnaire de tâche.
    -------------------------------------------
    Alors j'aimerais savoir si l'un d'entre vous à eu un ou plusieurs de ces même problèmes, ou a une piste qui pourrais les solutionner ?
    Je ne connais pas encore le professionnalisme des modo "officiel" donc je ne sais pas si ce message sera lu et trouvera une réponse (même négative) mais se serais sympa. Et pour ceux qui sont dans le même cas que moi je vous tiens au courant si la situation change.
    PS: Oui j'ai cherché dans le forum avec la barre de recherche et n'ai pas trouvé de solution pour mon cas, ni en français, ni en anglais (^^)