• Announcements

    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 

Search the Community

Search Filters


 Search Filters

Content tagged 'issue'

Found 60 results


Results

  1. Today i went to give the combined item (powder + paper) after complete the related quest ending on Martha Kiyen. I give the item to the source of water inside the Glutoni cave and then nothing happens. My item was removed but nothing else. After that i went to kill some gigants and there was no gigants and no enemys at all. Then i saw that the server was going bad so i change the channel and all the enemies appear normally. But my item was gone and there is no chain or trace on the quest. I came back to Martha (on the top of the "tower") and Orwen (Inside the house in Florin) but nothing. Thats all: i lose my MAIN quest chain. Thats a huge problem because i cant continue THE MAIN QUEST. Please give me a solution. Sorry if there are writting mistakes but im spanish.
    PD: My horse (t4 female) died while writting this very post heading back to the ruins.
  2. In the character creator, I fix my DK's hair up all nice, then when I save the template and exit, I notice one side of her hair completely resets after numerous times of changing it again. Is there a fix to this? It's really frustrating! 
     
    EDIT: It's happening with all my classes.
  3. Moin!
    Ich habe ein generelles Darstellungsproblem bei BDO. Und zwar stelle ich kaum bis kein Anti-Aliasing fest und habe starkes Texturflimmern. Sehr gut sehen kann man mein Problem in diesem Video (Texturflimmern, kein AA). Die 3D Kantenglättung findet im Video kaum bis gar nicht statt. Die Metallteile zeigen das Texturflimmern deutlich. Mein Spiel sieht exakt so aus wie das im Video gezeigte. D.h. mein Fehler ist wohl nicht unüblich. Ein Beispielbild habe angehängt. Live im Spiel ist das Grafikphänomen deutlich sichtbar; auf dem Bild eher weniger.
    Wie das Spiel aussehen kann sieht man hier in diesem Video (High-End Grafik). Die Texturen sind weich und Kanten werden extrem geglättet.
    Mir drängt sich die Frage auf, womit der Pixellook zu tun haben könnte. Oder im Umkehrschluss die, ob im Video mit guter Grafik ein Post-Process (wie z.B. SweetFX) verwendet wird.
    Im Spiel selbst habe ich Crop und Upscale jeweils deaktivert. Außerdem verwende ich kein DSR, d.h. das Spiel wird auf 1920 x 1080 (1:1 Display Dimension) aufgelöst.
    Meine Systeminformationen:
    GPU - NVidia GTX1080, 8GB VRamNvidia Treiber installiert (clean) ohne GeForce Experience, Version 378.66CPU - intel i7 6800K, (6x) 3,4GhzRam - 16GBInstalliert auf der selben Platte (Samsung SSD, 250GB) wie das OS (Win10)Display - Full HD Monitor, angeschlossen per Display-Port KabelMeine NVidia Konfiguration habe ich angehängt. Ich habe trotz Setup den (vielleicht subjektiven) Eindruck, dass BDO diese ignoriert.
    Einen Hinweis zum Thema XBOX-App und Win10 konnte ich hier finden. Dort sagt CurlyFrog, man kann das Game DVR deaktivieren. Könnte das helfen?
    Ich wäre für Rat sehr dankbar. Immerhin war das PC Upgrade nicht billig. Auf dem alten System sah das Spiel leider deutlich besser aus.
     
    Grüße





     
     


  4. First of.. Hi!
    I'm soryy but i have to create this topic just to say how idiotic and not thinking  dev's are...
    Idiotic idea is's to focus hundreds of players in just... wait... 6 channels!
    When you appear in event boss spawn place you see (and feel) about 1,5 - 2 hundred of players (their golems, pets and effects) on your screen. So, when comes to trying play/chatting etc. you have 10-15 FPS about 5 sec. lags, and danger of being disconnected. Then you must wait to join the channel but you see there is 250 other players that want to re-connect to!
    So there is no way you can re-connect fast enough to just try 1-hit boss for reward!

    (Un)luckly this is only 1-day event...
    Dev's please give us recompense for your idiotic idea and please do not make these kind of events only in 6 channels...
    @CM_Aethon @CM_Serenity @CM_Yukimura @PM_Jouska @PM_Belsazar @CM_Tytyes
    Best regards
  5. Hey there, 
    Recently I had the tutorial bug and so cleared my cache and verified my files. When I got back in the game I'm experiencing horrible lag. So bad it sends me to a load screen and drops me back in the middle of Velia. 
    I shouldn't be lagging, I have a very fast internet connection and my friend who has a worse connection has no issues.
    I'm verifying my files once again but I'm not sure what to do beyond that .
     
  6. Hi everyone!
    With the last patch (22/02) I barely manage to login (sometimes the game goes directly from "Now processing" to "You've been disconnected from the server"), but as soon as I am in, I get disconnected.
    I've also tried to plug in my LAN cable, but it doesn't seem to improve anything.
    I don't have such issues while browsing on the web or in any other game.
    Does anyone know how can I fix it?
    Thank you very much in advance!
  7. Regardless of which server I try to connect to, I get a server timeout/unable to connect saying "Connection to the server has been lost".
    I've tried servers in both NA and EU and the issues persist regardless of how crowded said server is. I've rebooted and restarted my router, tried at least five different channels on both regions, made sure the firewall is off, no virus program running in the background and disabled Windows defender, but nothing helps. 

    Does anyone know what to do? 
  8. So im on my boat going from pirate island to lema island and the ocean is completely open, no rocks or anything, then my boat stops moving and appears to be sinking....thats not what boats do ffs why does this happen?
  9. When I try to add this preset to the beauty album it tweaks out every time.  Once I confirm the character and confirm it to beauty album this is what my upload looks like:

    I currently have three Presets that all do this:

    The middle one was working for a bit, until I tried to edit it... then it reverted to the blank template above.
    When I try to delete any of these I get this screen:

    and am unable to delete them. @_@ 
    I don't care about uploading them so much any more? But it would be really nice to at least get them out of my gallery?  Is there any way to manually delete these?
  10. Every time I hit the login screen after hitting play from the launcher, a error window can be heard popping up, my monitor disconnected, and I am forced to reboot my PC. I did a driver update, uninstalled the game, deleted cache for BDO, did a file check for BDO, I have this Client Log here: http://pastebin.com/ZbJYcMHb which may point to the issues going on. Thank you in advance for any kind of help.
  11. I know it was posted plenty in the past but I have not seen a legitimate reply or fix to any post and I haven't seen one recently. When in a party, if another player critically strikes your screen flashes black for an instant regardless of where you are looking. This is extremely annoying and no options in the game have seemed to have any effect on it. Does anyone know how to stop this or has there been an official response?
  12. Hello,
    I have 6 characters, i can connect my 5 characters. But im trying to connect my main character, i cant connect to him. Game is crashing at loading screen.(Only in my main character). I think it's a bug. Can someone help me?
  13. Yea so my Black Desert started stuttering like 1-2 Weeks ago and its getting to the point where i dont even wanna play this game anymore not because i dont like the game, but just because of the stuttering its getting unplayable.
    Im having good framerates from 70-90 on High, thats not the issue.
    The Stuttering can be fixed by restarting the Game, but like i said this is unplayable, restarting the game every few minutes is a big no no.
    I google'd and it seemed like a few more people have this problem but no one really had a fix that worked for me (i literally tried everything)

    What i tried so far:
    Reinstalling Black Desert
    Reinstalling Black Desert on HDD and SSD
    Reinstalling Windows 10
    Reinstalling my Nvidia Drivers with DDU
    Using an older Nvidia Driver.
    Running the game on compatibility windows xp service pack 2-3
    I tried more but most of the stuff is not even worth mentioning.
     
    I really hope someone can help me out, i dont wanna quit this game.
    System
    i7 4770k
    Nvidia GTX 1080 Gaming X
    16gb ram
    windows 10 64bit
     
     
  14. Post on Game Issue in General

    By AncientKunoichi, posted
    Hello!
    I have a question about the game performance/server performance if there will be someone to answer me. I'm the only one who got FPS problems today? I got around 17-37 FPS when usually i have around 70-75. 
  15. So before i could press enter to open chat, do fun emotes all that stuff. But now when i press enter no chatbox shows up. I'm probably being stupid but hey better asked than no interacting. 
  16. Post on Farming bug??! in General

    By Denryuu2, posted
    So, farming today i just reach Apprentice 1 and since I have had an issue where i try to prune, kill insects, or harvest and the gathering keeps timing out on me, stealing my energy and giving me nothing in return.
    This is what it looks like and reads:
    https://i.gyazo.com/7513f2f053ad4f45af0e50d765b74da5.png (pic)
    This issue can happen repeatedly on the 1 plant and I will get lucky and be able to properly interact with it or others occasionally.
    Now, iv recently been having alot of issues since last patch when switching characters and not being able to do anything for up to 5 mins and then disconnecting. I haven't had this issue previously to last weeks patch. Is something going on with latency recently or is this a common issue/bug to farmers?

    Location: AUS | Service: NBN | Runs BDO fine apart from random latency
  17. I would really want a GM response to this issue that many of us have been facing across all servers. @CM_Aethon
    There has been heavily noticeable FPS drops and insane desync in BDO recently and the game has been feeling very sluggish. This has only occured after the recent patch and I feel that this MUST be addressed right now. This problem has been known to be happening all throughout the world, from EU, to Australia, to Canada, and to the US.  I have yet to see an official response or confirmation that a fix is on it's way. I have not been able to pvp or pve efficiently since this problem has risen and would like the community to raise awareness about this problem. 
    Please post the following on this post:
    Your server and channelApproximate date/time you are experiencing a lot of desyncYour countryYour ISPEdit: GM_Dew response on page 2: https://gyazo.com/73238f62d2c3b97e83900f10bb6b110e
    Reddit Thread: https://www.reddit.com/r/blackdesertonline/comments/57kekl/please_bring_awareness_to_lagdesync/
    Screenshot of players discussing problem: https://gyazo.com/49619729cc8821b9544fa2e8b93fe0fc
    Examples of this problem:
     

    **As we can see through multiple sources of evidence, desync is occurring throughout all servers, not limited by ISP, region, nor computer specs. Post will be updated with videos/evidence as I receive more.**
  18. I paid 30 eu and the game present this issues... Whatta hell.

    Otherwise, Hello there, my client stuck in "Now process" when i try to connect with my char / and after, server lost connection.
    I did da possible, deleted .version and repatched , deleted cache folder, reset router, port forwarding, dmz turned on, NOTHING TO DO.

    Just yesterday, i created a new char, and after that, was possible log into the game.
    Today, nothing.

    Who can help me pls? It's frustrating...

    Sorry for my bad eng
    up pls.
  19. Here's the problem: Our pet is mandatory to enable full efficiency of gameplay as a tamer and there are too many situations in this game where our pets de-summon because of contact with even shallow amounts of water. Here are the most recent pain points for me (I'm sure others will post further examples):
    We can't farm the already difficult basilisk area because there are patches of shallow water all over the place and our pet despawns in no time. We can't farm the desert fogan area because, like the basilisks, there are patches of water all over the place. Once again, it becomes stupid to farm there rather than, say, crescent shrine.Forget about skirmishes that erupt while whaling. Your pet touches water = gone. @PM_Jouska
    @CM_Aethon
    Please report this request from the tamer community to PA. I'm sure others here will second the request.
  20. Hello everyone.
    Today I want to discuss what I think it's a huge problem in GvG. As the title says the problem consist in the use of protection. You could think, what's the problem? Protection is used to protect those who are underlevel or undergeared so they can play without worrying about wars. Well, that's what everyone expect but the reality is different when it comes to fighting guilds.
    ---------------------------------------------------------------------------------------------------------------------

      What's the problem? 
    Witch/Wizards with protection. That's the problem. Some guilds are using this feature to protect some of his wizards, so they cannot get damage but still buff and heal his guildmates. I think this use of protection is unfair and out of place. Having a couple of wizards healing without worrying about getting damage/cc it's a huge advantage as you can heal your guildmates full hp when needed. This situtation is not only unfair but kills the essence of PvP/GvG forcing those who want to compete to do this strategy too, otherwise you are in clear disadvantage.
    By saying this, more guilds could start to do it, but it's something that has to be fixed. This situation is becoming more popular and has to stop.


    For those who say, why don't you activate PK and kill them?
    Well, it could work but running out of karma is pretty easy, and depending of the place it could be a disaster (Ex. doing a WorldBoss or fighting for a populated grinding spot) But... why the hell do I have to activate PK to kill someone who's at war with me and is healing in the middle of the fight?
    On the other hand, you kill them and they return to the job in just 10 seconds. It's pointless using PK here.
    ---------------------------------------------------------------------------------------------------------------------

      Similar situation occurs in a mix-party 
    When you are playing in a party with players from different guild those players can still heal you when fighting players at war. Unlike the guild protection situation, this situation is "evitable" tho. You could declare war to the players that are helping your target or ask them to don't do that unless they activate PK.


    I'd like to know what the community thinks about this so we can share our thoughts and try to elaborate possible solutions to this issue. I'll make a Poll with different suggestions in this thread.
     
  21. Hey guys, so I've been playing and it's been fine.  I've had a few disconnections from server every here and there.  Now I can't even play for over 5 minutes.  I log in, run around for a bit and all of a sudden my mana, energy bar, nothing depletes.  I can't interact with anything around me.  I can hit enemies and they don't take damage or respond.  Also enemies will run to a blank area and start attacking.  I then take damage and die through that.  It's really weird and I can't play at all.  Just bought it two days ago too.  Then I get sent to the main menu and a message, "Connection to main server has been lost"  
    If anyone has a solution please help.
     
  22. Hello,
     
    i got this problem:
    If i start my game, i just see the Daum Europe Logo, then it fades into black, after that nothing appears. I heard of some people talking about the next screen, and other people say you just have to wait a couple of minutes. But for me its another issue, i dont really know what it is.
     
    I got a i7-5550U and a GeForce 840m. I got the game running with starting the game on the intel gpu-chip, but with that i got low fps.
    I want to play the game, but it wont work.
     
    Drivers are all updated.
     
    Any kinds of fixes or something?
     
    Thanks,
    Siefert
  23. Hello, I have an issue where my display name shows my email address... technically that was my own fault in the first place, but in the process of creating the profile, I went back using the browser back button and WAS able to change the display name. I even went on to post a thread which I cannot respond to under that display name (Master Paragon). From this point on I can only log in as my current display name which is an email address.

    I want to change that. I was actually under the assumption that it required my email address to create the account and so I misinterpreted the display name as such. Sadly, there is nothing under edit to delete my forum profile or change its display name anywhere.

    Is there a fix for this I can do that I have not found? Or do I need moderator assistance?
  24. Hey, so I purchased the game no more then an hour ago. Logged into the game and saw I had 3 characters already made on my account. I've never logged in before. Worse part is the family name is chosen and I have no idea how to change it. I have changed my password and everything. I didn't even own the game yet so how did this happen?


  25. Hello everyone!
      So straight to the point, what is this rubberbanding lag I am constantly getting? it happens every time, from running from A point to B and when fighting monsters (when fighting monsters/farming it's especially annoying because when you are fighting big groups and you get a lag as a result you die instantly)
      I was keeping my eyes on this game since they announced it's coming to europe, I was looking forward to it, didn't preorder it because f that, instead waited a few months after release so I can get a clear picture how is it doing, I saw a lot of good reviews after months of release so I decided to buy this game, I like it so far, and I understand they still have issues but seriously, rubberbanding lag is something what should have been fixed ages ago.
    I am sure it's not my PC or connection because both is pretty decent and I never had problems in any other games, also I see that a lot of other people are dealing with this kind of lag aswell.
      My main questions:
    Is there anything I can do against it? (no rtrd stuff like reinstall on an ssd because game too big for a hdd to handle lolwtf)
    Will they fix it?! - my concerns are serious about this one because it should be fixed already, I am afraid it will stay as a "deal with it" thing, in this case I am not wasting any more minutes on this game.
    Anyone who tried to get a refund? - if problems like this didn't get fixed I am forgetting this game and I would like to get my dolla back.
      Honestly, I hope it will be taken care of, I really like this game and I want to play it but this rubberbanding lag sometimes kills me (literally), not to mention I am on the early levels so I am not even engaging in PvP combat or farm on high levels where the death penalties become serious.

    Thanks for the help and answers.