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    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

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4 posts in this topic

Posted

I have been trying to play this game for the last 6 days after my boyfriend bought it for me I was able to play for a few days then suddenly now I cannot play. I have tried verifying my files, reinstalling the game, flushing my DNS, Turning off all antivirus/firewalls, Creating an Nvidia profile, turning off V sync, Bypassing router firewalls, contacting my ISP, Connecting through proxies, deleting my user cache, joining other servers, and a plethora of other methods to attempt to fix this issue. Nothing is working and the support ticket I submitted didn't get responded to for 4 days! I'm honestly at the point of just doing a charge back to avoid the customer service (which is god awful). So I turn to you before we both return the game and daum loses us forever as customers. We love this game, we really do. But after a solid week of not being able to play the game after just getting it I am at wits end with this product. Does anyone have any suggestions as to fix this game breaking issue before I abandon it as a lost cause and begin suggesting to friends to never purchase it?

 

 

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Posted

My game crash when i try to loggin to my kunoichi i get "File is corrupted" cant do anything myself about it.

i can loggin on my normal PC but then the problem with thatone is that it turns itself off S: ... tried to play the game on 3 different computers getting the same error on all computers only for the same character.. no reply yet here either from the support l;

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Posted

I wouldnt expect anything about this. I still have this problem and they have yet to give me a solution to it. even if you spam the forums about this i doubt they will pay attension.

 

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Posted

I have had this problem for over 3 weeks and still no real answer was fine playing for nearly 2 months then suddenly nothing. I have sent so many items to them they asked for plus route tracers etc. I have also uninstalled game then reinstalled it, and done everything else it was recommended i try and still cant do anything. I get on and the games there but my guild members show me as offline. I cannot interact with anything around me its beyond frustrating especially with all the money i have already spent in the game and on it as well.

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