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"Lost Connection to the Server" - Seriously??? Still??

85 posts in this topic

Posted (edited)

I have done everything in my power and knowledge to stop this PLAGUE known as "Lost Connection to the Server".  I get logged out anywhere from 10-20 times A DAY.  You think this is a respectable way to run a business? Server stability makes or breaks games.  (not even going to get into the p2w nonsense).

I suggest getting servers in Dallas and Atlanta ASAP.  You guys are making a killing off this new P2W platform...SO, BUY MORE SERVERS.  I wish I didn't enjoy the game so much.  Imagine the people who are on the fence.  As soon as this BS starts happening to them, they will be gone in a heartbeat.

Steps taken so far:

1) Winsock reset

2) Flushed DNS

3) Changed the IP address to my machine on my network.

4) Reinstalled to an entirely different directory on an entirely different hard drive

5) Set BlackDesert64.exe to Realtime or High priority

6) Deleted temp folder in Documents.

7) I'm on  a 150down 30up connection that hosts multiple services for me in my home and nothing else is dropping at the time I get kicked from game.

8)Comcast has verified and supplied me with a report that states I have been online with ZERO downtime for the last 2 weeks +

The problem is on YOUR END.  I want to say GoDaddy could host better than this..............................FIX THE SERVER PROBLEMS. We ALL pay WAY too much in to this game to tolerate something like this.  I've lost a total of 2 Cartian scrolls, 1 Relic scroll, and World boss loot because of this atrocity. 

Do you know what a class action lawsuit is? Do you want to find out?

Edited by cheefpoker
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Posted (edited)

This happened to me ALL day yesterday as well.  Every time I'd come to check on my guy it would have the lost connection to server.  Not sure how but today the problem seems to have fixed itself...... for me at least.  You guys got any explanation of why this was/is happening?  

I might add, I'm in a different country/completely different Isp than the op so I truly doubt its our Isp.

Edited by Balzor
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Posted (edited)

This happened to me ALL day yesterday as well.  Every time I'd come to check on my guy it would have the lost connection to server.  Not sure how but today the problem seems to have fixed itself...... for me at least.  You guys got any explanation of why this was/is happening?  

I might add, I'm in a different country/completely different Isp than the op so I truly doubt its our Isp.

Thank you Balzor.  The more we can align from different parts of the world, the more apparent it is that these people just dont know how to host a game like this. One location in LA to host this whole country?

*Buys $30 of Pearls

**Buys outfit set and sells it on the market

***Uses money to buy relic shards

****Disconnects mid fight and cant get reward bundles from scroll after reconnecting.

Pay to Disconnect?

Should I even bother submitting a ticket? Unreal.

 

ITS A NEW DAY AND IVE BEEN DC'd TEN TIMES IN THE PAST HOUR. 

Edited by cheefpoker

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Posted

The DC's and bandwidth hogging right now are unreal. Every 20-30 minutes at least, and eating my 230Mbps connection down to 30Mbps.

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Posted

Today has been absolutely unplayable.   I've just given up for the day.

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Posted

Yup, this game is crap right now due to the server lag. They keep putting out different cash shop items. How about this, take that time you use to make the new costumes and put it into fixing your damn servers!!

 

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Posted (edited)

Yeah me 2 also,

I have been getting kick'd out every time the game starts.

I can open up launcher, connect to server, games loads all in under a minute, but as soon as my character interacts with anything or i do anything then bang it kicks me out.

All i can basically do is auto path looping and thats it anything else it just kicks me out.

i havent been able to play at all today, and i am trying to attempt it again tonight, but still at no avail.

NOT HAPPY AT ALL ABOUT THIS !!!!!

NEW ADDED INFO

I dont know if this will help anyone here, but read on another thread that our problem is because of something to do with U2 channels.

I switched to a U1 channel and been playing now for almost 3+ hrs no problem, to me its weird but hey ill try anything even on how weird it sounds.

Try seeing if it works for anyone here.....

Edited by CombatKiller
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Posted

Yeah me 2 also,

I have been getting kick'd out every time the game starts.

I can open up launcher, connect to server, games loads all in under a minute, but as soon as my character interacts with anything or i do anything then bang it kicks me out.

All i can basically do is auto path looping and thats it anything else it just kicks me out.

i havent been able to play at all today, and i am trying to attempt it again tonight, but still at no avail.

NOT HAPPY AT ALL ABOUT THIS !!!!!

NEW ADDED INFO

I dont know if this will help anyone here, but read on another thread that our problem is because of something to do with U2 channels.

I switched to a U1 channel and been playing now for almost 3+ hrs no problem, to me its weird but hey ill try anything even on how weird it sounds.

Try seeing if it works for anyone here.....

I saw that thread too.   I was able to stay connected just a LITTLE longer on the U1 channels.  Didnt fix the long term issue.  Point is, it shouldnt matter what channels we play on.

Nope...never mind.,...Didnt last 5 minutes after logging in to Bal U1.

Hmmmm, my disconnections are FAR more frequent ever since I made this post.   HMMMMMMMMM INDEED.

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Posted (edited)

I saw that thread too.   I was able to stay connected just a LITTLE longer on the U1 channels.  Didnt fix the long term issue.  Point is, it shouldnt matter what channels we play on.

Nope...never mind.,...Didnt last 5 minutes after logging in to Bal U1.

Hmmmm, my disconnections are FAR more frequent ever since I made this post.   HMMMMMMMMM INDEED.

yeah i dunno it worked for me, i played for roughly 6 hrs, i did hit a few lag spikes tho about 10 to 15 of them spread out, and dropped to that screen that you get at the start whilst that black goblin dude runs across your screen, i got that screen 2 x, but other than that it was fine to play, but not great as it normally is, but i never got disconnected...

I am really really curious on how their game is setup on their servers because as i believe you in what you say it shouldnt matter but it does some how, i think i have the U1 & U2 split up some how in some way because we only get node wars on U1 and not U2 channels.
But only god knows how these guys setup their stuff.

Im just a little pissed off atm, cause i just moved from EU to NA because of lag and disconnect issues and had restart my 7 month old account again from scratch, whats worse i just wacked on $$$ to get 6k pearls which coasted $80AUS and now 3 days later and its starting to start playing up on me as it did on the EU.
 

IMO, these guys better start fixing their servers ASAFP because once news goes round that they have unstable servers thats actually worse then the so claimed P2W label, hence the reason why Blizzard invested into millions just to own their own servers.

Im just curious if they did 15-20min daily server reboots like some other games do, if that would help? Instead of this once a week procedure, cause i would trade 30min a day downtime then friggin days of down time, at times weeks.

Edited by CombatKiller
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Posted

ive been trying to afk horse train for a week now and I cant afk longer than 10 mins and connection lost over and over again. but if I stay on a play theres no issue. idk what changed in the last path but its getting a bit annoying. (to mind you I have fiber wire and my connection is running 24/7) ive never had this issue until recently

ive been trying to afk horse train for a week now and I cant afk longer than 10 mins and connection lost over and over again. but if I stay on a play theres no issue. idk what changed in the last path but its getting a bit annoying. (to mind you I have fiber wire and my connection is running 24/7) ive never had this issue until recently

ive been trying to afk horse train for a week now and I cant afk longer than 10 mins and connection lost over and over again. but if I stay on a play theres no issue. idk what changed in the last path but its getting a bit annoying. (to mind you I have fiber wire and my connection is running 24/7) ive never had this issue until recently

ive been trying to afk horse train for a week now and I cant afk longer than 10 mins and connection lost over and over again. but if I stay on a play theres no issue. idk what changed in the last path but its getting a bit annoying. (to mind you I have fiber wire and my connection is running 24/7) ive never had this issue until recently

ive been trying to afk horse train for a week now and I cant afk longer than 10 mins and connection lost over and over again. but if I stay on a play theres no issue. idk what changed in the last path but its getting a bit annoying. (to mind you I have fiber wire and my connection is running 24/7) ive never had this issue until recently

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Posted (edited)

Check in your modem if you have a lot of packet lost

Edited by Kurtferro79

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Posted

U1 channels work better for me as well, but what about during node wars? I get disconnected every 2 minutes or so on U2 channels, so switched to a U1 so I could at least travel somewhere. Unfortunately, due to node wars, I have to switch back. I traveled the whole time without a disconnect, but as soon as I switched to a U2 channel I got 3 mobs killed and then disconnect.

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Posted

Check in your modem if you have a lot of packet lost

no packet loss :( 

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Posted

I've been having the same issue on Uno the last week or so.  Its been horrible the last two days...every 10-15 minutes, I'm disconnected...so frustrating to not be able to engage in fights or AFK level anything.

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Posted (edited)

Glad to see this, as the past 3 days have been unplayable.   Playing in Las Vegas on Uno 1.   Past 30 days I have had a few "reloads" and disconnects here and there, but now it is as many have said, every 15-20 minutes.  Going into the weekend like this is pretty brutal.

Edited by Vapornymph
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Posted

I am pretty muc DC'ing all day every day on Orwen. Check everything, it is my personal belief the servers are just shit.   Was in the middle of a boss scroll and was about to kill it when I DC'ed... now no scroll or lootz. 

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Posted

Same here. It seems to get worse for me during busy times 3PM-11PM, I'm in California. I just tried to get on and couldn't stay in long enough to even autopath somewhere. Tried at least 4 times before giving up. Get's pretty frustrating...

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Posted

Same thing here. going on 5-6 days now with disconnects and rubber-banding every 10 mins.

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Posted

Have you guy got this one yet? new for me. Logged in played a whole minute and got the boot. Logged back in seen the cool down timer and closed the game then waited and relaunched the game and on the server menu the timers are gone. I started in vel e2 when this all started. So i clicked on vel e1. Got the boot and re launched the game and guess what the only channel i can get access (rest are on cooldown) to is vel e2 even tho i entered vel e1.....thats some serious lag

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Posted (edited)

Exact same issue on my end as well. New Router, New Cable modem... everything was fine until recently. 

Where are all of you located that have this issue? I'm in Arizona. 

Also, what server works for if at all? I tend to stay connected longer than 20 minutes on Med 1 EDAN

Edited by Vanish
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Posted

Same here. Rubber banding, reload screens, deaths, loss of 15-20 min in mem frags and relic scrolls due to DC's. This problem has been getting progressively worse over the last few days. Pretty much unplayable right now. 

 

-Vyseth 

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Posted

i just created a new toon on another server. Didnt drop but the lag is still there. I main edan.

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Posted

i was able to channel hop around until i found a stable one. 

Problem seems to be on many channels though. 

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Posted

Exact same issue on my end as well. New Router, New Cable modem... everything was fine until recently. 

Where are all of you located that have this issue? I'm in Arizona. 

Also, what server works for if at all? I tend to stay connected longer than 20 minutes on Med 1 EDANI

same. Had minimal problems, maybe 2 disconnects and a couple rubber bands per 8 hours of play, wasn't really an issues, but now its ridiculous....playing out of Vegas, saw another from Cali. At work atm so can't test other channels, when I get home ill give a few other channels a try.

 

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Posted

@PM_Jouska

Check it out bruh, that's also part of your job to ensure a decent service: let's remind you BDO is not F2P (yet) and all your players are customer 

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