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Charged my Twice, Need date on Reimbursment

6 posts in this topic

Posted

Hi i bought $30 Daum cash on 8/31/2016, but when i look into my bank account, Daum Ga Charged me TWICE. I'd like to know when will i be Reimbursed for the mistake that Daum Made. Thanks

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Posted

Hi i bought $30 Daum cash on 8/31/2016, but when i look into my bank account, Daum Ga Charged me TWICE. I'd like to know when will i be Reimbursed for the mistake that Daum Made. Thanks

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Posted

best thing to do is open a ticket !

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Posted

Hi i bought $30 Daum cash on 8/31/2016, but when i look into my bank account, Daum Ga Charged me TWICE. I'd like to know when will i be Reimbursed for the mistake that Daum Made. Thanks

Hi Shinigami (I love Death Note by the way!) Like Salih mentioned, you will have to submit a ticket to our Support Team and they will be able to fix that for you accordingly. ^_^ 

Here is the link! Make sure to put your ticket under "Payment/Billing" 

Link- https://blackdesert.zendesk.com/

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Posted

Hi Shinigami (I love Death Note by the way!) Like Salih mentioned, you will have to submit a ticket to our Support Team and they will be able to fix that for you accordingly. ^_^ 

Here is the link! Make sure to put your ticket under "Payment/Billing" 

Link- https://blackdesert.zendesk.com/

thank you for the reply and according to my bank BDO already reimbursed the $30 extra charge 😄 Thanks again! 

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Posted

thank you for the reply and according to my bank BDO already reimbursed the $30 extra charge 😄 Thanks again! 

No problem! Have an awesome day! ^_^ 

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