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Kakaogames is officially the worst company at meeting expectations and communication with its customers

15 posts in this topic

Posted (edited)

I'm not going to list all of their failures, absolute lies and carefully crafted words. Our version, NA/EU, is absolutely the same as the Korean. There is zero "unique" content other than the translations.

A company that fails MULTIPLE times to meet customer expectations, straight out lies and is horrible at communication is simply doomed to failed, period. Their lack of professional management is horrible. Kakaogames staff is simply put incompetent.

For a small company of their size, their portfolio is simply too diversified. They have one successful product in Korea called "KakaoTalk" (source) with 38 million users (not all are active, just a total). Instead of further investing into their messenger up in order for it to become the next WhatsApp, they chose to buy into an industry they have absolutely zero experience with: MMOs. To add insult to injury, they're also adding a "hair salon app" on their already messy portfolio.

The only reason this MMO is still alive and has a population is due to how awesome the game itself is.

However, with a developer and publisher who both could care less about what we want, but rather about their profit margins... eventually reality will hit them in the face, and their investment will tank.

Edited by Drafun
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Posted

First

 

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Posted

Nha , I disagree.
I'm not going to list all of their success.



-Sizer

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Posted

20 years later this guy is gonna necro this thread to say " He called it!"

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Posted

More whinin, lol

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Posted

Nha , I disagree.
I'm not going to list all of their success.



-Sizer

I don't get it, what do you get for defend this company so much? It's like you are their personal toilet paper to wipe off their ass.

Well, at least you could list as a success.

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Posted (edited)

you can expect this to get locked without a word.  It's become common for them to just sweep a thread under the rug if they don't like what it says.  Which is only making them look worse.  It's almost like the KR overlords told them to be a silent as they can about anything and everything.  There are threads like this one popping up constantly, and all they do is lock them, without any intention of trying to communicate with their playerbase.  Most companies would at least acknowledge the overwhelming fact that a decent portion of people that payed for a product are unhappy.  These guys?  Don't hold your breath.

Edited by Rozett
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Posted (edited)

I don't get it, what do you get for defend this company so much? It's like you are their personal toilet paper to wipe off their ass.

Well, at least you could list as a success.

I'm not defending this company, I'm just shitting on people that feel they must post on a public forum on how the company ruined their life.
if you don't like it, don't play it, nobody fcking cares about you special snowflakes.

I don't like MCdonalds, I don't eat there, simple.
I don't go out and talk to the manager and say '' listen you guys need to make better food because I don't like your current menu ''.
same fcking thing.

Edited by Sizer
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Posted

you can expect this to get locked without a word.  It's become common for them to just sweep a thread under the rug if they don't like what it says.  Which is only making them look worse.

Honestly that is fine by me. At the end of the day, the staff at Kakaogames will be let go due to a failing business and business model. Or even if that doesn't happen, anyone who works at Kakaogames is likely too incompetent to get a better job at a company that actually meets expectations, has a professional environment and most importantly cares about its customers.

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Posted

Kakao has really good mobile games thgh.... just saying 😄

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Posted

Honestly that is fine by me. At the end of the day, the staff at Kakaogames will be let go due to a failing business and business model. Or even if that doesn't happen, anyone who works at Kakaogames is likely too incompetent to get a better job at a company that actually meets expectations, has a professional environment and most importantly cares about its customers.

at the end of the day you are the one crying on the forum of a videogame you don't like.
sounds pathetic if you ask me.

good luck in life my friend.

 

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Posted

Honestly that is fine by me. At the end of the day, the staff at Kakaogames will be let go due to a failing business and business model. Or even if that doesn't happen, anyone who works at Kakaogames is likely too incompetent to get a better job at a company that actually meets expectations, has a professional environment and most importantly cares about its customers.

I doubt they even see us as customers, just floating dollar signs to fund their salons in KR lol.

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Posted

Honestly that is fine by me. At the end of the day, the staff at Kakaogames will be let go due to a failing business and business model. Or even if that doesn't happen, anyone who works at Kakaogames is likely too incompetent to get a better job at a company that actually meets expectations, has a professional environment and most importantly cares about its customers.

just pointing out that Kakao EU isnt representative for the rest of the company thgh.... my brother in law works for kakao malaysia and they are quite professional

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Posted

I doubt they even see us as customers, just floating dollar signs to fund their salons in KR lol.

that too, that is why it's even more useless to post crying topics,
you bought an access to a product delivered and maintain online by kakaogame , if you end up not liking this product, don't access it.

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Posted

We're absolutely open to listening to your stance regarding our performance and actively encourage users to do so. However this does require the post to be written in an appropriate manner, with the intent of being constructive in nature. Simply attempting to incite other users into a fight via the forums is not.

While it is unfortunate a lock is required in this particular case, you may review other forum users previous posts for a better understanding of how to appropriately submit such information in the future.

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