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Broken patch... *slow clap*

10 posts in this topic

Posted

Brilliant job there! I log in and hope to get yesterday's daily's done because I wasn't here and you launch a patch that gets to 20% and just completely stops... can't you do anything right?

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Posted

This is a *you* problem. Clearly.

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Posted

lol that's not ESO forum

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Posted

there is nothing wrong with the patch, the launcher, or the connection to the server.

run a file check and repatch. just because your connection timed out, or you personally had issues does not mean Daum did anything wrong, or that there is something wrong with the game. Check your machine and connection first. Troubleshoot things on your end. Ask for assistance, before torching the supports.

This is not a white-knight defense response either; believe me if something was wrong with the patch I would have noticed myself by now.

The problem is on your end.

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Posted

i had to uninstall the game and re-install it. kept getting errors on the download. 

there clearly is a problem with it.

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Posted

uninstalling is not necessary. that is too large of a download to be doing repeatedly.

If you are still using a mechanical hard drive - defrag the drive first before installing the game, or patching.

Delete the version.dat file from the install folder, and relaunch the launcher -- that will force the launcher to scan the files and download the appropriate patches/updates.

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Posted

try to reboot first, computer and modem.

and if you have anything else downloading at the same time, just stop it while you update.

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Posted

try to reboot first, computer and modem.

and if you have anything else downloading at the same time, just stop it while you update.

dont forget to check your hard drive space.

I spent many years as a Game Community Support Specialist helping troubleshoot peoples client issues, and on many instances during a Team View session, you' wouldn't believe the amount of people that simply ran out of space due to old downloads, or just lack of general "spring cleaning maintenance"

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Posted

Dude at least go read the Report bug thread, there is a solution there for corrupted file.

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Posted (edited)

Clearly you are holding it wrong.

 

Edit: My sarcasm may be missed. My suggestion for you (and anyone else) going forward is to make a full copy of your Black Desert directory before patching. If the patch goes wrong and your attempts to mitigate it don't work then you can just copy over the old copy and try again. It has saved me twice now.

 

Edited by Sibyyl

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