• Announcements

    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

Gifting after 7 day guest pass

13 posts in this topic

Posted (edited)

My friend recently finished trying out the game through 7 days pass, and i purchased the $9.99 gift pack for him today. However he tells me that he can't register the key because the 7 day pass is already registered which is already expired yesterday. Anyone know why it doesn't let him register the key?

Would appreciate for help!

Edited by BleachTech

Share this post


Link to post
Share on other sites

Posted (edited)

This has just happened to me as well, my wife got me a 7 day trial and I decided I liked the game, then she purchased the gift version for me to get her polar bear and pearls.

 

I cannot find anywhere at all to redeem the code on the entire site or launcher, and I am led to believe I should be able to access it from either the store or "my account", I seem to be in the same shoes as OP's friend.

 

Is there any way I can register the game and get to actually playing? 

 

Edit: used google to find a page where I could register code and it says I "already have guest access", this must be what OP's friend was hitting- now I'm in the same boat.

Edited by Dashuto

Share this post


Link to post
Share on other sites

Posted

Same problem bought the game for a buddy of mine after his 7-day trial and when he tries to redeem the code that I've purchased it says he already has a guest pass, but when he opens the game it says he has no access like really sup with that?

Share this post


Link to post
Share on other sites

Posted (edited)

I'm glad I'm not the only one. The purchase page or the guest pass support page does not mention anything that gifting package does not allow 7 day guest pass account to continue playing the game. I'd really appreciate if any of GM could look into this for us :)

Edited by BleachTech

Share this post


Link to post
Share on other sites

Posted

Bump, same issue.

Share this post


Link to post
Share on other sites

Posted

My friend recently finished trying out the game through 7 days pass, and i purchased the $9.99 gift pack for him today. However he tells me that he can't register the key because the 7 day pass is already registered which is already expired yesterday. Anyone know why it doesn't let him register the key?

Would appreciate for help!

Yes we know why. Because you *Cant* use a Gifted Game, after using a Guest Pass.  Says so in Atheon's announcement topic...

....Why?....because it was setup that way.

....Why?....well, we don't know what their reasoning for that setup is, perhaps they will change it.

Share this post


Link to post
Share on other sites

Posted

He can play now thank you GMs <3

Share this post


Link to post
Share on other sites

Posted

He can play now thank you GMs <3

You're welcome! :) We were aware of the issue and wanted to fix it asap! Also to receive your reward you will need to go to your "Account" page and look under "Gift Pass List"; it will appear 24 hours after your friend gets to level 30.

Share this post


Link to post
Share on other sites

Posted

He can play now thank you GMs <3

What was a soulution? I have same problem i cant buy now game after gift pass? What i need to do?

Share this post


Link to post
Share on other sites

Posted

What was a soulution? I have same problem i cant buy now game after gift pass? What i need to do?

Send a support ticket. They can fix it for you I'm sure ^_^

Share this post


Link to post
Share on other sites

Posted

I did but until they fix it my problem i will lose weekend...

Share this post


Link to post
Share on other sites

Posted (edited)

a friend who started with my guest key in april got a gift key last weekend, working as intended.

even got my polar bear an hour after he hit 30 with the char he started back in april ;)

Edited by cann0nf0dder

Share this post


Link to post
Share on other sites

Posted

I dont want gift pass anymore I want to buy game, but I cant because my account is bugged and it show that im still on guest pass, although it expired...

Share this post


Link to post
Share on other sites