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Was not sent full Venecil Dress Set

18 posts in this topic

Posted

Purchased the Venecil Dress Set from the sale and was only sent the DRESS in the mail, not the other 3 parts that complete the set. 

Please can you send the other 3 parts or refund me please! @GM_Dew

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Posted

And me. Got the dress only. @CM_Aethon

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Posted

Same happened to me.

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Posted

Same issue here, I've already sent a ticket :)

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Posted

2016-11-25_390643456.thumb.JPG.7d0c24d1a

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Posted

Seems like it's probably everyone so we should get this fixed.

We are missing

Venecil Hair Ornament
Venecil Gloves
Venecil Shoes

 

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Posted

Welp, I'll have a look see what is on the steam sale while I wait. (hidden shameless bump shh)

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Posted

shame the deal only applies to the female classes as well.

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Posted

Seems like it's probably everyone so we should get this fixed.

We are missing

Venecil Hair Ornament
Venecil Gloves
Venecil Shoes

 

Yeah me too. So I'll wait with the ticket :)

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Posted

We'll be sending out a new (complete) set soon to everyone that purchased this.

Best regards,
GM Dew

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Posted

Me too !! I'm angry

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Posted

We'll be sending out a new (complete) set soon to everyone that purchased this.

Best regards,
GM Dew

Thanks for the speedy response Dew :)

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Posted (edited)

I have the same issue. I bought the dress 'set' and I only received a single piece

 

We'll be sending out a new (complete) set soon to everyone that purchased this.

Best regards,
GM Dew

Any idea how long until this complete set is sent out?

Edited by DrBoo

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Posted

Just got the set via mail. Thanks !

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Posted

I have the same issue. I bought the dress 'set' and I only received a single piece

 

Any idea how long until this complete set is sent out?

It should have been sent out now.

Best regards,
GM Dew

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Posted

It should have been sent out now.

Best regards,
GM Dew

GM_Dew keep up the good work! Really really love that you interact with people and help out on the forum! #DewForPresident

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Posted

Issue is resolved, thank you.

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Posted

Now when my other venecil dress is dirty I can put it to the laundry.

 

Thanks GM Dew :)

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