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    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 

[Updated][Maintenance] Maintenance November 30th

926 posts in this topic

Posted

oh yeah 2-3 more hours to go till the New World arrives ...

hey is there somebody who knows what exactly the guild Present is gonna be for the ones who have owned a node before the Servermerge?

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Posted

Try to be an aussie then

Maint started when you wake up

and ends (if on time) nearly midnight :')

D: thats kind of harsh

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Posted

People saying why didnt they overestimate it so they can surprise us by getting it done early, think about it

They did overestimate it, they took the usual 5 added 3 because its a bigger job, then added 5 more as a buffer, but then failed to even hit that overestimate

 

My characters have been asleep too long - #BlackDesertLivesMatter

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Posted

Whoever oversee's your server updates really needs his credentials looked into. He/She has given incorrect esitmates more often then correct ones. Any seasoned Manager should already know to adjust based on debugging. The biggest failures of online gaming developers is the lack of professionalism in how they handle their information to communities whom use their service.

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Posted (edited)

People should be at work or school.

Who are you to decide how others choose to spend their time ?

Edited by Myrddin Wylt

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Posted

Is it 2 or 3 hours? because it says 3 here, but 2 on their twitter. @0@

Expected Server Up is 11:00 UTC.

Nice to see you posting after a while :)
I'm sure y'all will do your best.

Keep up the lorts work!

Thanks War, I will pass on the kind words.

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Posted (edited)

Let down once again...

 

Can't wait for the finished product though.

Edited by SalSalSal
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Posted

Can we at least get some patch notes?

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Posted

My wallet is ready.

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Posted

Can we at least get some patch notes?

Stop dreaming...... its KAKAO !!!

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Posted

Try to be an aussie then

Maint started when you wake up

and ends (if on time) nearly midnight :')

Story of my life and I'm not an aussie...

Whoever oversee's your server updates really needs his credentials looked into. He/She has given incorrect esitmates more often then correct ones. Any seasoned Manager should already know to adjust based on debugging. The biggest failures of online gaming developers is the lack of professionalism in how they handle their information to communities whom use their service.

Sadly, it is fairly normal for western companies to do this. As I mentioned before, it is rare for a western company to be anywhere near on-time with updates. Even maint. can take hours more than they plan out.

 

Let down once again...

I'll never ...

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Posted

Thanks for your patience while we make sure this process is handled correctly, and as always your support and advice is appreciated.

I am cared about valuepacks. Doing maths, we lose too many hours with maintenances. Do you compensate that in any way?

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Posted

cat armor plss and black armor box  i mean GM box... 

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Posted (edited)

An update this complex was always going to get extended, so no biggie. Don't bring the servers up until they're stable - like someone else posted, I'd rather wait longer now than have a shite gaming experience afterwards as hotfixes get deployed.

edit: it does help that I'm at work, of course - those of you who aren't, just hold on a few more hours. Late and stable is better than on time and broken.

Edited by seanas
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Posted

Expected Server Up is 11:00 UTC.

Any chance we could maybe spend that time reading notes of some kind? Notes detailing the new sale and/or the upcoming patch, perhaps? Can't hurt to ask, right? :D

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Posted

If the extended maintenance is done in order to patch valks cry in, I'm all for it :D

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Posted

WELP, back to hugging Chocobos.

 

15235775_178288182635213_8493157720910864514_o.jpg

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Posted

I'd rather have a 24 hour maintenance now and go online in a server without bugs, lags and other issues. Ignore the peasants who can't see beyond their nose, do your job, do it right and whether you are late with ETA it doesn't matter. It will matter more if you give us the game with issues. 

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Posted

git gud

?

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Posted

Extended? Are you -----ing kidding me? piecce of shit company

says 2 poster... first post probably was whinging over something else too lmao.

 

seriously, extend the maintenance for this one for sure. i'd rather have it down 3 days and run smoothly, compared to getting it online fast and having no end of problems, costing us far more down time and them far more money to fix. get it right first time, is the best policy.

 

these 1 or 2 poster whingers... get a life, the devs are doing a rather fine job, even with whatever hiccups come up...

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Posted

What are the technical reasons for the delay ?   Was the database migration script untested ?

New last minute bugs ?

How much data is migrated ?   200 terabytes ? or just a few GB of tables / data objects ?

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Posted

WELP, back to hugging Chocobos.

 

15235775_178288182635213_8493157720910864514_o.jpg

hahhahahaha

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Posted

rip knowing kakao it wont be up untill maybe tomorow night

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Posted

Thank you for letting us know it is extended.  Honestly would rather have the maintenance extended and everything working correctly than it come up and have to go right back down due to fixes that need to be done afterwards.

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