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Launcher 310 Error

51 posts in this topic

Posted

Greetings Adventurers,

We're aware some folks are encountering an error with the launcher, the indicated error is 310 and typically results in some or most of the launcher window not fully loading. Our team is investigating the matter now, and any further information regarding this error will be relayed via this post.

 

[Temporary Work Arounds]

1. We've had reports of most folks encountering this issue being able to temporarily resolve it by swapping their region settings on the launcher window from their current settings to the alternate region and then back.

ex: The normal setting was North America, the user swaps the region to Europe and then hits ok. Once this is done they simply reset it via the options (gear symbol) back to North America, and the launcher should resume normal function.

 

2. If the above fails to fix your issue you may attempt to resolve it by following the steps below:

5gsyC8d.png

1a. Navigate to the folder %localappdata% and delete the only the BlackDesertOnline folder.

  • You can simply click on an address bar within the windows file explorer and paste %localappdata% into the navigation bar. (Where it says "C:\Insert Name" at the top of the explorer window)

2a. Close or Relaunch the launcher application and see if this has resolved the issue.

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Posted (edited)

I'm still getting 404 - Nouver not found

Edited by Jojo
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Posted (edited)

Fix Nouver while you're at it! :D

Edited by Infe

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Posted

both them fixes did not work for me

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Posted

holy crap it worked ty @CM_Aethon

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Posted (edited)

mine worked after changing the location and language

Edited by Crackxi
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Posted

I found the error that been keep Nouver away from our BDO

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Posted

mine worked after changing the location and language

This worked for the wife and I.

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Posted

After i delete the folder the problem continue, if i change anything on settings languade or country or both or another i got the same problem with a new message

and i restart pc, restart modem, nothing works after the patch

Screenshot_2.thumb.png.d9590d9e3a78a80d3

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Posted

For everyone having this 310 issue, please change your location to EU and then back to NA and vice versa if you are in EU

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Posted

For everyone having this 310 issue, please change your location to EU and then back to NA and vice versa if you are in EU

For some of us its not working 

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Posted

For some of us its not working 

Are you getting something other than 310?

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Posted

I deleted Bin32 as per requested, what now? 

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Posted

mine worked after changing the location and language

Changing both worked for me!

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Posted

Finally got my issue fixed.

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Posted

I Tried just changing the location, it did not work, but then tried changing the location and language, waited and then it changed from the error message to the working launcher  (now in french).  Changed both back and it works (back to english) :)

 

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Posted (edited)

FYI / ALCON,

I received the 310 error as well. My settings menu showed a blank space for "Resolution" and "Fullscreen" was selected. I selected a resolution (UHD for me) and selected fullscreen-windowed (as i normally do) and the login window loaded correctly.

V/r

Edited by Pagous

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Posted

still not working..

 

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Posted

Are you getting something other than 310?

yes when i change the language or another i get this one

 

Failed to load the browser.Please restart the launcher. with error (-15)

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Posted

Changing region did not help. Changing the language to French fixed it though

 

I deleted Bin32 as per requested, what now? 

I thought you were supposed to delete System32? :ph34r:

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Posted

2nd option worked for me.

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Posted

Changing region did not help. Changing the language to French fixed it though

 

I thought you were supposed to delete System32? :ph34r:

wut no? if you delete system32 you will have a bad time 

bin32 makes your pc smoother

i also download ram so i never run into issues 

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Posted

Is this related to the constant crashing?

 

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Posted

ooops

900.png

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