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Chrismas Bundle - Information

51 posts in this topic

Posted

Why is it that everyone who bought the explorers package are getting messed with?

At the start we didn't have all the new stuff, now its that PLUS "Hey buy this and you'll get the Christmas stuff for free!!" and yes those who already have this get jack all. I'm severely aggravated.

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Posted

Doesn't the word bundle indicate more than one item?

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Posted (edited)

Free Christmas bundles for buying stuff or getting others to buy stuff is absolutely NOT free.

Merry Christmas to you too Kakao. I would like to offer a every member of staff willing to take part a FREE sixpack of beer...all each of you need to do is buy me five bottles of Jack Daniels and that six pack is yours at no (further) cost!!

Edited by Drustein
2 people like this

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Posted (edited)

the purchase game pass goal can be met by having them buy the 5 dollar version, yes? does this mean you can get a total of 2 noel sets from your guest passes?

xCurw9Z.png

Edited by guhugh

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Posted

This is on top of the regular referal, or instead of it? (Or polarbear reward)

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Posted

Are the discounted packages not eligible for existing accounts?  I'd buy the $25 pack just for the value, not sure why you wouldn't want existing customers to spend

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Posted

I dont get one thing, why i cant buy/upgrade to best package when i bought middle one in the past.. ??!!

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Posted

@CM_Praballo

We can't upgrade from say a Starter's Pack to the Explorer's Pack? I'd totally do that for a Noel Costume, two 30 day value packs, a perma horse flute, a pet, +8 inventory, and 5 decor coupons.

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Posted

@CM_Praballo

We can't upgrade from say a Starter's Pack to the Explorer's Pack? I'd totally do that for a Noel Costume, two 30 day value packs, a perma horse flute, a pet, +8 inventory, and 5 decor coupons.

im still waiting for this answer too. seems like nobody knows and they dont even care to disclose details

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Posted

when or how do you claim the Noel Set after the requirements are met?

1 person likes this

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Posted

Gifting enabled only after 56 looks like an improvement over last time. Gotta be a nice speed bump for those grifty fop tarts that speed through all the intersections. 

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Posted

Here's the answer I got:

Greetings ,

My name is GM Dranzerkai, and I am an Account Specialist at Kakao Games, tasked with handling your ticket today.

Sadly, due to technical limitations, we do not offer pack upgrades at this time. We may introduce an alternative in future, but we do not have any information at this time.

Please accept my sincerest apologies.

Kindest Regards,

GM Dranzerkai
English Games Master

HAPPY HOLIDAYS FROM ALL AT BLACK DESERT ONLINE!

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Posted

Free Christmas bundles for buying stuff or getting others to buy stuff is absolutely NOT free.

Merry Christmas to you too Kakao. I would like to offer a every member of staff willing to take part a FREE sixpack of beer...all each of you need to do is buy me five bottles of Jack Daniels and that six pack is yours at no (further) cost!!

Uh, no? They only need to get to level 40. There's two Christmas bundles; one for hitting 40 on 5 passes, and one for purchasing game on 5 passes.

 

So yes, it IS free.

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Posted (edited)

"when or how do you claim the Noel Set after the requirements are met?"

Can someone answer this mans question? I can claim the 500 Loyalties reward but there is no option to claim the christmas bundle

Edited by Medyen

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Posted

can i keep my character when i use 7 days trial then purchase the game later ?

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Posted (edited)

You have Scarlet Macaw on the Christmas specials. I'm waiting for the Brown Guide Hawk thanks!

Edited by Usurper

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Posted

when or how do you claim the Noel Set after the requirements are met?

SOMEONE ANSWER THIS MANS QUESTION

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Posted

reply from GM: 
@Ren

Unfortunately, we do not offer package upgrade from one type of pass to the other. However, most of the items found in the the game pass packages can be found in our pearl shop.

I hope this situation won't affect your enjoyment of our game.  "

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Posted

You have Scarlet Macaw on the Christmas specials. I'm waiting for the Brown Guide Hawk thanks!

CM_Praballo

And now it's a Desert Fox!!!!  Please sell a Brown Guide Hawk and Snow Wolfdog!

Hawk first please!

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Posted

You get either or on noel costume, Either 5 refers on refer-a-friend link in account page have to buy the game and you will get it OR they need to reach lvl 40 before the trial ends. You CAN NOT have both, only 1. You can also used the refer-a-friend link to send code to friend and then give the $10 pack to get the polar bear OR pearls if they reach lvl 30.

As for claiming the item, once your friend uses the code and starts playing you can track there level in the refer a friend area, it shows what level they are. So if they purchase the game or get to level 40, there will be a red button to claim the reward. Once claimed it will show up as a coupon in account page to claim. Then just need to select server and class for noel costume to get it. It can take up to 24 hours for account page to update the level/purchase of friends account so have to be patient.

Same goes for the polar/pearl claim, once friend gets level 30 just click the polar bear or pearl link by the gifted code and then claim the coupon both in account page on site.

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Posted

So I have only 8codes and: if 4 people buy game before reaching 40 and 4 people lvlup to 40 I'm stuck without free costume, that's kinda sucky :/

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Posted

can i keep my character when i use 7 days trial then purchase the game later ?

yes characters are kept.

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Posted

CM_Praballo

And now it's a Desert Fox!!!!  Please sell a Brown Guide Hawk and Snow Wolfdog!

Hawk first please!

And now it's the Red Panda!!!

Why not just advertise 20% off the 1100 Pearl pets!!! Then we can buy which ones we want!

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Posted

Purchase Explorer's Package
If you purchase an Explorer's Package during the event, you will get the Christmas Bundle (Noel Costume) for free.

 

I bought an Explorer's Package the other day when do I get my noel costume?

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Posted

No idea where to ask this, so i'll ask here, though i doubt i'll get an answer in a timely manner.

Is it possible to refund back a gift that was given to me?

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