• Announcements

    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

DO NOT MISS THE KEY DATES


757 posts in this topic

Posted

for those people with pre-order/order issue here the reply of support ticket:

 

Greeting,

Thank you for contacting the Black Desert Online Customer Support and your interest in the game. You are receiving this automated response in regards to the ticket you have created.

We have received a large number of tickets asking about the game access before the official launch for Explorer-Grade Game Passes. We now have applied changes to our game-pass website in order to better clarify that game passes do not include the pre-order head starts.

If you purchased a Traveler's or Explorer's game-pass, you will be able to access and play the game on the third of march. If you wish to have your game-pass refunded, please make sure that you do not download and play the game while we are processing your refund request, as you need to waive your withdrawal right in order to do so. For more information on refunds please follow this URL:

https://blackdesert.zendesk.com/hc/en-us/articles/206159411-Can-I-cancel-the-purchase-of-a-pre-order-package-

Please accept our apologies for the confusion and the resulting inconveniences and thank you for your understanding.

If this message didn't answer your question or if you still need assistance, simply send a reply saying though. This automated message has no effect on your position in our ticket queue.

We hope to see you in the game!

The Black Desert Online Customer Support Team

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Posted (edited)

My question now is whether they will be offering a variation of the Conqueror's Pack or not around release?  I'd rather wait to sink my money into that pack, if they intend to include it with their lineup around the launch date...

Edited by Volhmic

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Posted

My question now is whether they will be offering a variation of the Conqueror's Pack or not around release?  I'd rather wait to sink my money into that pack, if they intend to include it with their lineup around the launch date...

I wouldnt bet my money on that. The Conq-Pack was just a Goodie for Pre-Ordering players. You are better off putting your money on the cash shop, because of the Discount in the first week.

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Posted

I am confused about the whole "Head Start" thing.

I purchased the Traveller's Pack on 2/24, since it says the preorder ends 2/26.

would I be able to start playing today (Mar.2nd) when I get home?  Or will I have to wait until tomorrow (Mar.3)   ?

Thanks!

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Posted

What time UK GMT servers open ? Can I play it at 00.01 midnight 3rd in UK ? 

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Posted

8:00 utc on this thread but 1200 utc on the launcher. So many fick ups the first 3 days of launch. Misinformation all over the place.

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Posted

8.00 UTC I think preorders ended at 12.00 UTC server opens for us 

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This topic is now closed to further replies.