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Continuous disconnections in the evening since 3 weeks


46 posts in this topic

Posted

I live in Italy and my connection is not the best in the evening (2-3 Mb) though I never had any particular issue playing and the latency has never been a big problem. Since about 3 weeks I basically can't play in the evening, starting from 18:00. The game loads the character, then I have to wait until it "sync" with the server (you know when you start to see the chat actually working etc..) and then few moments after I get disconnected. If I manage to stay in game I have a latency of 3-4 seconds for every skill. This doesn't happen in the morning when my connection is more than 10Mb but as I said I always played in the evening and it's never been a problem. Did something changed with the game netcode in some of the latest patchs. It would be nice to know if someone else noticed the same issue. Any advice would be appreciated.

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Posted (edited)

Tipo cosi? (https://www.youtube.com/watch?v=0mnYdx2VFis) same problem guys for me is all day at all time and mee too living in italy whit Linkem provider internet not is the best but have play for 120 days before a week ago without any problem. if in fact well I can stay connected I have a latency up at least 3-4 seconds if not more.

have send a ticket for this issue... Your request (246973)

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Up!!! Not able to login and play... me have pay for this... thz... Plz help the problem is only whit this game.

Edited by VeRdE

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Posted

crazy i live also in italy i got same problem in the evening so i use speedyfi and i can login at any hour now u should try it have a free trial also :D

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Posted (edited)

Hello guys,
I live in Italy and I have your same problem.
The problem started two weeks ago, before I never had problems.
I made all the checks, and tried all the various guides solutions.

Lag incredible, I have a delay of 2 - 3 seconds constant.
To change character once loaded I can not talk to any NPG, the chat is blocked, I do not see any other person.
30/40 seconds passed BDO disconnects me.

The game in this state is unplayable.
Which service provider do you use? I use Fastweb.


The problem is only on BDO.
All my programs and games run normally.
Example: Diablo 3 - Battlefield 1 - Guild Wars 2 - Overwatch - Rusth etc ..

I hope for an answer to fix this problem.
Greetings
Max

Edited by -Max-

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Posted

@CM_Yukimura per piacere aiuta i tuoi co-patrioti italiani... fai presente questo difetto... sembra che sia cosi per molti italiani questo problema. Grazie...

@CM_Yukimura please help your co-Italian patriots ... do this ... this defect seems to be so for many Italians this problem. Thank you.

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Posted

Same problem, here. Since a couple of weeks, I'm experiencing huge lag and some disconnection when switching channel. Switching channel can also require 40+secs before the game starts to respond to any action. My provider is FastWeb.

I have never experienced this kind of problem in the past 6+ months.

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Posted

Same. Fastweb here. Up

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Posted (edited)

i'm on a talk whit GM for try to resolve this italian connection issue... xP


to be fair it would be good much rather it sends a ticket you too. and send the log file... if you find on a installation folder.
 

Edited by VeRdE

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Posted (edited)

ENG: Tryed all ways, fastweb here too but that game works only through a VPN Network. no way to fix it. and no one can tell me why that's happening, 2 months poking fastweb for this issue.. and they continue bouncing my problem to other tecnicians like a ball DISGUSTING

 

IT: Ormai ho imparato a capire quando sta per crashare basta premere N se la lista amici non compare entro qualche secondo RIP, sinceramente credo sia più un problema del provider ormai sto scrivendo al supporto tutti i giorni l'unica cosa che ho notato è che è meno frequente/quasi assente per chi ha fastweb fibra, funziona solo bypassando tramite vpn esempio cyberghost con la limitazione di non poter accedere alla maggior parte dei server ts3 e che posso giocare tranquillamente solo dopo le 11 - mezzanotte, contattato anche il supporto daum tramite ticket sia quello di questo sito, ma dopo varie prove assolutamente niente di positivo.

Edited by Enie
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Posted

Se guardi il mio video sul secondo post io non riesco nemmeno a loggare... cmq ho parlato per 3 giorno con un GM e provato mille soluzioni e niente da fare il problema persiste, provato ad usatre anche WTFast, mudfish o programmi simili e nulla e cambiato... io ormai me la sono messa via e quitto il gioco anche perchè ormai ho perso una settimana di login reward una settimana di daily di caccia (tra cui ero tra i primi del server) e quant'altro. mi dispiace un sacco perchà il gioco e fatto bene e mi piace ma non riesco proprio piu a far nulla. 

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Posted

Se guardi il mio video sul secondo post io non riesco nemmeno a loggare... cmq ho parlato per 3 giorno con un GM e provato mille soluzioni e niente da fare il problema persiste, provato ad usatre anche WTFast, mudfish o programmi simili e nulla e cambiato... io ormai me la sono messa via e quitto il gioco anche perchè ormai ho perso una settimana di login reward una settimana di daily di caccia (tra cui ero tra i primi del server) e quant'altro. mi dispiace un sacco perchà il gioco e fatto bene e mi piace ma non riesco proprio piu a far nulla. 

Sorry for my late answer but yes, my issue is exactly like the one showed in your video. It only happens in the evening, when my shitty provider (Fastweb) gives me only 2MB to navigate. I'm "glad" to see I'm not the only one with this issue that, I repeat, I never had 2-3 weeks ago.

Please help us. Thanks.

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Posted (edited)

Same here, from Italy and with Fastweb. This is happening only in the evening past 7-8PM, and me too never had this problem 1-2weeks ago. I don't know if there is a problem with fastweb or game's servers.
P.S. Today i played fine from 1PM to 7PM, but in the evening until 1-2AM i can't log-in. 
EDIT: I have dcs like video, but sometimes i can't do anything (talk to npc, etc.) sometimes i can do it for about 15-30seconds then dc.

Edited by Reedus

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Posted

Same here, from Italy and with Fastweb. This is happening only in the evening past 7-8PM, and me too never had this problem 1-2weeks ago. I don't know if there is a problem with fastweb or game's servers.
P.S. Today i played fine from 1PM to 7PM, but in the evening until 1-2AM i can't log-in. 

Do you have fiber or the adsl wholesale? Because I have the wholesale (the fiber is not ready yet in my zone) and my connection basically goes from 14Mb in the morning to only 2 in the evening.

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Posted (edited)

Do you have fiber or the adsl wholesale? Because I have the wholesale (the fiber is not ready yet in my zone) and my connection basically goes from 14Mb in the morning to only 2 in the evening.

Adsl Wholesale, and same here 1-2Mbps in DOWN in the evening, the problem is that i had this DOWN speed in the evening since ever but the problem for black desert started 1-2 weeks ago.(pretty sure after the margoria release).
In the last week i played very well in the morning/afternoon, but after 7-8PM is impossible.

Edited by Reedus

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Posted

Adsl Wholesale, and same here 1-2Mbps in DOWN in the evening, the problem is that i had this DOWN speed in the evening since ever but the problem for black desert started 1-2 weeks ago.(pretty sure after the margoria release).

I know, I think it started with the merge honestly...I always played in the evening and I never noticed any bad latency. I even used to play the battlelground in the evening and it was fine. Now I simply can't stay logged in.

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Posted (edited)

The really weird thing is that the problem disappear at 1-2AM. At start i was thinking about some overcrowding problem, but seems that it isn't, and i haven't any kind of problem with other online games/programs.

Edited by Reedus

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Posted

Ye I'm sure though something changed in the game, like some sort of timeout timer that kicks you out if you fail to sync in a short time. I just tried a login in and got disconnected shortly after, even if my speed is now near to 4Mb..

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Posted

This just happened to me! Like two minutes ago. I had no issue all day but now every time I log in my connection times out.

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Posted (edited)

I can't play for anymore than 2 - 3 mins and then I get "connect to server has been lost"

80 MB down 20 MB up, working fine!!

Edited by Drago

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Posted (edited)

Hello guys

the problem has been going on two weeks :(


I opened a ticket, for a week, on Saturday they asked me to send several things:
- Folder LOG
- DxDiag File
- T1 result (a GM sent me a link to do speed test)
- WinMTR (It 's the file of a program that sent me the GM)

Now I'm waiting for an answer, I will keep you updated.

Bye

Max

***********************************************************************************

Ita:

Ciao Ragazzi,

Il problema persiste, entrando in game ho un lag mostruoso, se provo a cambiare personaggio una volta caricato rimane tutto bloccato, o meglio posso girovagare con il mio pg

ma non posso interagire con nessun npg, chatt bloccata, lista amici assente ecc ecc, dopo una trentina di secondi mi disconnette dal gioco.

Ormai sono in queste condizioni da 2 settimane abbondanti.. inutile dire che in questo stato è ingiocabile.
Praticamente mi sono ridotto a loggare solo per prendere i rew giornalieri e poi uscire..

Anche io ho Fastweb non fibra, ma fino a 2 settimane fa non avevo alcun problema con BDO...

Un GM nel mentre mi ha chiesto di inviargli varie cose:

- Il File LOG di BDO

- Un file TXT estratto da un programma che ha analizzato una mia sessione in game di circa 1h (programma dato dal GM) 

- Un File TXT estratto da uno SpeedTest ( Link dato dal GM)

- Il File DxDiag

Ora sono in attesa di qualche risposta.

Spero risolvano presto...

Non appena ho qualche News dal GM che sta seguendo la mia pratica ve lo scriverò.

Un saluto a tutti.

Max

 

Some news?
I can no longer play... :( 

Edited by -Max-

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Posted

Ragazzi posso consigliarvi alcuni VPN molto stabili che attualmente uso:

CyberGhost VPN (Il più veloce ma non funziona con alcuni server TeamSpeak)

ZenVPN

Hotspot Shield

Sono i migliori che ho provato con le più basse latenze

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Posted

Ragazzi posso consigliarvi alcuni VPN molto stabili che attualmente uso:

CyberGhost VPN (Il più veloce ma non funziona con alcuni server TeamSpeak)

ZenVPN

Hotspot Shield

Sono i migliori che ho provato con le più basse late

Trovo assurdo dover utilizzare Cyber Ghost ecc...
Posso capire se il problema fosse sempre esistito, ma qui hanno fatto qualche modifica loro...
 

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Posted (edited)

Sono 2 mesi che provo con tutti i supporti di sto mondo e il fattore comune è fastweb evidentemente devono fare qualcosa entrambe le parti ma tutti continuano a farci fare roba che non c'entra assolutamente nulla col problema, essenzialmente se tramite vpn funziona significherà pur qualcosa che utilizzando un altro indirizzo ip (qualsiasi) possiamo giocare tranquillamente mentre usando la rete diretta perdiamo la connessione, e non è un problema di whitelist perchè il mio ip è stato whitelistato da parte del supporto di black desert quindi è evidente che fastweb su rame fornisce un servizio limitato/filtrato su certe reti, siccome con altri giochi non succede, ora è da capire se gli utenti che hanno questo problema siano in ull o in wholesale come nel mio caso su centraline telecom italia, gli utenti sotto fibra giocano perfettamente..

Trovo assurdo dover utilizzare Cyber Ghost ecc...Posso capire se il problema fosse sempre esistito, ma qui hanno fatto qualche modifica loro...
 

Lo so, purtroppo è l'unica soluzione momentanea che ho trovato, visto che i supporti non fanno il proprio lavoro e dobbiamo farlo noi al loro posto :/

Edited by Enie

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Posted (edited)

Ragazzi posso consigliarvi alcuni VPN molto stabili che attualmente uso:

CyberGhost VPN (Il più veloce ma non funziona con alcuni server TeamSpeak)

ZenVPN

Hotspot Shield

Sono i migliori che ho provato con le più basse latenze

Quindi usando uno di quei VPN non dovrei averi più disconnessioni? Perdona l'ignoranza, sono a pagamento?

EDIT: vedo ad esempio che CyberGhost c'è sia a pagamento che free..

Edited by crazyryoga

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Posted

guardate ragazzi io nn ho fastweb ma ho linkem 20 dwn e 2 up e durante i, giorno nn riesco a connettermi riesco solo la sera verso la mezza notte e rimanere connesso tutta la notte ma se provo a cambiare personaggio per me e finita xke nn mi fa piu loggare. Cmq pure i GM mi an detto di provare con WTFast, Mudfish o altri programmi simili (alcuni a pagamento o per lo meno free per un periodo limitato) ma a me nn e cambiato nulla.

@crazyryoga si in teoria nn dovresti piu averne ma tra il dire e il fare sai cosa ci sta in mezzo... cmq nn credo siano a pagamento o forse alcuni poi nn vorei sbagliarmi.

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