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Game keeps freezing


2 posts in this topic

Posted

HI! GothRaga here,

I have bin playing for about 2 weeks now and am loving the game. This is without a doubt the best MMO i've played in along time.

However, the game is Vary unstable. it seems to freeze about one/three a day only when riding about on my horse. I don't have this problem with any other game. i run the game at Low/mid settings and get a stable 40-50 fps out  and about and 18-24 in Citys. witch on my older card is just fine with me. The game freezing and forcing me to re-load is getting old fast. Any idea what i can do to fix this? Them trees are not gonna gather themselves!

 cpu-AMD Fx-8320

Mother-B Gigabyte 970A-UD3p

16GB DDr3 memory

Asus Nvidia GTX 650 Ti 

 

Thankx for Your time

           Much respect GothRaga

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Posted (edited)

***SOLVED***

 

Have you found anything?

 

I'm relatively tech savvy, and I have this same issue. I played during beta, no issues, I played last July, no issues, I jumped back in a few days ago, and now I have the same problem! I get a freeze every 5-10 minutes or so, sometimes more frequent than others. When I check task manager, it seems like this game is using VERY high percentages of my DISK, but everything else seems relatively normal. 

 

I have an Asus ROG Laptop

16GB DDR4 RAM

1TB HDD

128GB SSD

Intel I7 quad core 3.5GHz

64 bit OS

NVIDIA GTX 960M (2GB VRAM)

 

I've checked for updates on drivers, I have very low disk usage normally, I play ARK on max settings, EQ2 on max settings, Skyrim on max settings, and several other games on the max settings (those being the most demanding that I know of off the top of my head). Like I said, this wasn't there in March or in July...

 

I've tried:

Safe Mode, shut down ALL startup services, even shut down my VPN. Stopped superfetching, stopped search indexing, ran chkdsk /f /r and no issues there...I defragmented my 2% fragmented disk..still getting the same issue. I've reduced graphics to the low/optimization setting and still, the issue persists.

 

I tried looking into it and saw some users have issues with installs on their SSD, however, I installed BDO on my HDD..I checked log files, after 6 days of playing for 4-7 hours a day, I had less than half a GB worth of log files for BDO, nevertheless, I deleted them still. I've not had ANY luck, and I'm not seeing anything that stands out and highlights WHY I'm having issues now.

 

***SOLUTION***

So here's the solution, at some point in time, the cache for my character, the world, my user, SOMETHING had been written poorly. What you'll want to do is locate the Black Desert Online file, and safely remove your "Cache" folder.

 

My recommendation, DON'T DELETE THIS FOLDER YET. First, just drag/drop the folder to your desktop, relaunch the game, see if the issue persists. If the problem goes away, trash your cache folder, and move on, if the problem DOESN'T go away, I recommend replacing that cache folder for now. Just to be safe.

 

Step 1. Close the game AND the launcher.

Step 2. Locate Black Dessert Online in your file explorer (C:\Program Files (x86)\Black Desert Online

Step 3. Within the Black Desert Online file, locate the "Cache" folder and drag it to your desktop (DO NOT CREATE A COPY, just totally remove it out of the Black Desert Online Folder for now).

Step 4. Relaunch BDO, once your game launches, and you log into your character for the first time, it will rebuild the cache folder from the ground up, and if your issue was a poorly written cache, then your freezing and crashing will be gone for good!

Step 5. Delete the "Cache" folder from your desktop

IF THE PROBLEM DOESN'T GO AWAY...

Step 6. I recommend putting that folder back and trying something else..OR a complete and uninterrupted reinstall of the game. 

Edited by Miko313

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