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Intermittent Freezing and Lag FIX Thread!


5 posts in this topic

Posted

So here's the issue:

Some users are having an issue that causes SEVERE lag and freezing intermittently while they play. The game becomes unresponsive and locks up, but will resume after 2-3 minutes. This may happen once every 5-10 minutes causing BDO to be unplayable for some. 

 

Here is the solution:

 

So here's the solution, at some point in time, the cache for my character, the world, my user, SOMETHING had been written poorly. What you'll want to do is locate the Black Desert Online file, and safely remove your "Cache" folder.

 

My recommendation, DON'T DELETE THIS FOLDER YET. First, just drag/drop the folder to your desktop, relaunch the game, see if the issue persists. If the problem goes away, trash your cache folder, and move on, if the problem DOESN'T go away, I recommend replacing that cache folder for now. Just to be safe.

 

Step 1. Close the game AND the launcher.

Step 2. Locate Black Dessert Online in your file explorer (C:\Program Files (x86)\Black Desert Online

Step 3. Within the Black Desert Online file, locate the "Cache" folder and drag it to your desktop (DO NOT CREATE A COPY, just totally remove it out of the Black Desert Online Folder for now).

Step 4. Relaunch BDO, once your game launches, and you log into your character for the first time, it will rebuild the cache folder from the ground up, and if your issue was a poorly written cache, then your freezing and crashing will be gone for good!

Step 5. Delete the "Cache" folder from your desktop

IF THE PROBLEM DOESN'T GO AWAY...

Step 6. I recommend putting that folder back and trying something else..OR a complete and uninterrupted reinstall of the game. 

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Posted

Nice copy and paste.

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Posted

@rockett That is exactly what started happening to me today on a fresh install. went back to my old computer and same issue.

 

 

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Posted

Nice copy and paste.

Where exactly did I copy and paste from?

is this how the freezing looks? https://www.youtube.com/watch?v=ZU2sg2g4A5s&feature=youtu.be

what ive been getting, my final attempt to fix is reinstalling the whole game

No, it doesn't look like that, the game literally freezes and then slowly starts to come back to life. No warping, no skipping, none of that, just every 2-3 minutes, the game freezes and stays stuck and then eventually wakes back up.

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