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Young Wizard Neck Resetting to Default


9 posts in this topic

Posted (edited)

I'm having an issue with the neck length slider in the Beauty Shop not applying and I'm not sure if it's server side or just me when I try to edit my Wizard. Whenever I try to make my neck go any shorter than the default, it gives me an error message telling me that there was no changes found to my character and it will reset back to the default neck length. I have attempted to make a new wizard to see if it still happened and the neck still resets to default even on a new wizard. I can make the neck longer and it applies correctly when I do that, but when I try to go any shorter it will not apply no matter what I do. I have tried to relog and scanned for files to repair, but nothing and no issues come up yet it still doesn't solve the issue. I even cleared out the game cache as recommended and still it is messed up. I posted a screenshot of the error I get when I try to save the new shorter neck length. Is there any way to fix this? 

2017-02-13_389457813.PNG

Edited by Miunohri

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Posted

Hey have you found a way to fix it? Cause i'm having the same issue right now xD

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Posted

I have the same issue. We giraffes here bois.

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Posted

I've been seeing this issue with both the old and young mages. Seems like the mage mesh and sliders are messed up.

Pic 1. For instance look what happened when I made my old wiz smile.

Pic 2. neck stretching young wizard

Pic 3. also have issue with controllers on the ears you pull on side out the other goes in instead of it being symmetrical...the last two sliders don't even work on the right side

2016-12-13_29583168.JPG

2016-12-22_138707776.JPG

2016-12-23_220741260.JPG

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Posted

So i contacted the support and yeah...waiting xD

 

 

GM UnknownGestern um 15:20
Greetings :)

Thank you for contacting Black Desert Online customer support.

My name is GM Unknown and I will be handling your ticket. 

We are aware of this issue, and we are doing our best to fix it as soon as possible. We apologise for the inconvenience caused by this, and thank you for taking the time to report this to us.

While we do not have an ETA as to when this will be resolved we advise you to keep an eye out on the forums for future patch notes and maintenance updates.

If you have any other issues or questions, please don't hesitate to contact us again. Have a nice day.

GM Unknown
English Games Master

Our knowledge base is regularly updated with current issues. It will answer some of the most common questions and save you having to wait for a response from a Games Master.

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Posted

So yea whenever they feel like it ...not holding my breath though....find it funny they fixed Maehwa blinking during battle though....snorts with disbelief....like who looks at that during battle????

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Posted

They basically want you to spend precious pearls to get an appearance change when you have this bug... So you basically waste pearls because they are unable to fix this issue... I posted about this issue even before he came to NA/ EU version as a young Wizard... http://forum.blackdesertonline.com/index.php?/topic/116585-young-wizard-look-and-needed-changes/, sadly his whole model is destroyed... From the lazy customize options when his younger version was being made... Take a look at what I said, and they didn't even take the time to respond or care at all... They are all about fixing bugs that dont even matter... Like the one posted above... Blinking while fighting fix was really necessary ^^... Because you know, we look when we are fighting :3... Please give more love to the male classes and fix their bugs as well... 

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Posted (edited)

 

GM UnknownGestern um 15:20
Greetings :)

We are aware of this issue, and we are doing our best to fix it as soon as possible. We apologise for the inconvenience caused by this, and thank you for taking the time to report this to us.

While we do not have an ETA as to when this will be resolved we advise you to keep an eye out on the forums for future patch notes and maintenance updates.

If you have any other issues or questions, please don't hesitate to contact us again. Have a nice day.

GM Unknown
English Games Master

Our knowledge base is regularly updated with current issues. It will answer some of the most common questions and save you having to wait for a response from a Games Master.

 

So the wizard long neck bug has been there for months and even wasted money on trying to make my neck to be shorter but what you bassicly tell us is that you don't care if people are using their money to make their neck shorter (and it doesn't work saving the look of the desired neck after) , however this is expected to be fixed at whatever time the developers of the game feels like? I mean c'mon...the BDO team fixed bigger buggs this can't be allowed to continue for several patches before someone feels like fixing it. 

 

Long story short the BDO team doesn't care enough about the Wizard's long neck bug to give an accurate answer to when will this get fixed .

 

Example of unanswered thread from GMS made by me several days ago before I realised there were others with the same issue which by the way they never got an accurate answer from the BDO staff either (nor did they got an answer at all or their threads were completly ignored just like mine was despite the atempt to tag the GMS)  : http://forum.blackdesertonline.com/index.php?/topic/135326-wizard-long-neck-bug/

Edited by mo0nX

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Posted

I dont want to be a giraffe anymore

 

Please 😕

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