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Valentine's event bugged

28 posts in this topic

Posted

I have turned in 7 chocolates for the Valentine's event so far, and it has been fine until today. But the Valentine's event NPC's were broken when I logged in today. They appear to float and do not accept my 8th chocolate.

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2017-02-22_351964527.JPG

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Posted (edited)

I have the same issue with this.

I even changed channels (NA) but its all the same, and ran to all the different cities :/

Family name: Elpida
Char name: Edin

@GM_Dew @GM_Caramel

2017-02-22_4755927.JPG

2017-02-22_4761803.JPG

Edited by velhart2

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Posted

If you turn back the clock on your PC a few hours and restart the game it works. I guess they set a time limit that is compared with your PC clock.

2 people like this

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Posted

If you turn back the clock on your PC a few hours and restart the game it works. I guess they set a time limit that is compared with your PC clock.

Thanks i had same issue, and it worked  now :D

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Posted

the tent spawned but i still cant give the chocolates.

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Posted

Same here. Not working, not even with the clock trick.

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Posted (edited)

Same here, Great fail Again Kakao.

Also clock "trick" wont work unless you have a older crappy motherboard or O/S since the clocks linked the the BIO's (or if you are an idiot & did the command prompt to unlink it... more trouble than good)

Edited by prymortal

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Posted

Yeah not working for me either, tent was always there but Deve just can't get his chocolate from me :(

 

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Posted

Can't give any chocolates either :( had been saving them so I can give them all now before I go to work

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Posted

I did that and the tent spawned. I also got the option to give the chocolate. However, when I press the button I can't give the chocolate and I receive no letter. I have 2 empty inventory spaces, so that is not what's preventing me from giving the chocolate.

1 person likes this

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Posted

Same for me, this is outrageous. Why can't they at least get this right? It's not too much to ask for! It is stated there obviously  BEFORE maintance it will be possible to deliver the chocolate, but I can't deliver it to the npc. Other people who did it earlier could do it just fine. >:((( 

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Posted

Same thing here. Clock trick doesn't work for me.

Putting screenshot here for record.

2017-02-21_1128854319.JPG

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Posted

Handing out my 🍫 to @GM_Caramel, sorry, can you please check it ? Tytyty deco_d_pastel_02.gif

@GM_Dew (poke) sorry, seeing you active, if you can please check this matter, thanks !

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Posted

Also broken for me, tried the clock trick and both the Velia and Heidel booths - no luck. Can we please stop basing events off of UTC time, or have it so that we're warned that the event ends a few hours BEFORE maint? This isn't the first time it's happened and people get screwed out of event rewards. I don't know why I expected it to be any different this time around... guess I won't be getting my chocolates turned in. Thanks a lot...

And if any GM is actually reading this thread, here is my ticket number if you want to help me out: #269865

@GM_Dew 

1 person likes this

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Posted (edited)

I'm left with 1 letter as I missed one day so I'll accept the loss, however I'm trying to swap the time back and I only get the option to talk to the NPC about giving the letter like others already said, but I can't actually hand it over. My PC is less than 2 years old, but I logged with the much older one of my flat mate and it yielded the same result. Rip 10 millions of Shards I guess. 

Edited by Jabberwock

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Posted

Same error here!

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Posted

Make it at least that people that still have their chocolate get rewarded...

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Posted

broken here 2, tent was there and all, but could not turn it in.

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Posted

It seems that the event ended at midnight, and the Chocolates have been disabled after that.

I've done my best to manually exchange the chocolates of players who sent in a ticket before the maintenance, however unfortunately once the maintenance has started, I'm no longer able to do so as the votes will have already been counted.

If you see something like this happen, please send in a ticket directly after the incident, so we have enough time to get to you.

Best regards,
GM Dew

3 people like this

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Posted (edited)

Thanks for your hard work @GM_Dew !


If I understand this correctly it means that only a handful people got the 9 letters, selecting 40 of em should be easy then. Too bad the event got messed up on the last day.

Edited by Loginius

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Posted

I couldn't turn in my last 3 chocolates this morning because of this shit, so I guess I won't even be getting shards now for wasting my time on this. And no action from community managers at all, official Twitter doesn't even mention the problem. Great event, thanks.

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Posted

They need to swap out the team in charge of the events. Doesn't seem like there is much improvements regarding this area after so long.

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Posted

Greetings Adventurer,

Thank you for contacting the Black Desert Online Customer Support and your interest in the game.

Unfortunately, the Valentine's event has now ended. As such, we are sadly no longer able to assist you with any chocolates or votes.
I know this can be frustrating if you just missed out, but please look forward to our future events, as the next one will be just around the corner.

If you have any event-related issues again in the future, please send in a ticket directly after the incident, with as much information as possible. This will help us a lot in providing assistance to you in a swift manner.

I am very sorry for not being able to help you with this event at the moment. But if you have any other issues, or require further assistance, please do not hesitate to re-open your ticket by sending in a new reply to this email.

Best Regards,
GM Horizon
Black Desert Online Customer Support

 

This is their Response.... what a bunch of tards...

@GM_Dew

Can you please Hire people who are capable to do events? Why do you guys have to ----- up all of them....

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Posted

I wrote a ticket befor maint. and i still have no answer... Feelsbadman

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