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[Notice ] Known Issues Feb. 22 - 2017 [Updated]

100 posts in this topic

Posted

horse2.jpg

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Posted

Greetings All,

We are aware of some issues with today's maintenance [2/22/2017], below you can find the status and additional details for any ongoing matters. Unfortunately some determined bugs managed to sneak their way in, if you happen to encounter something not reported below please feel free to include a response here and we'll make sure the team takes a look at it. We apologize for any inconvenience this may cause while we work to resolve them.

Ongoing Issues:

  • Additional character slot was not correctly applied, preventing the coupon from being redeemed.
  • Certain horse flutes were not properly unbound during today's maintenance and will be addressed in tomorrow's Urgent Maintenance.
     

Resolved Issues:

  • Incorrect date for Dark Knight availability displayed in-game.
    • A hotfix has been applied, players can now log entirely out of the game and relaunch to apply the fix.
  • Some players did not receive the full participation rewards for up to a maximum of 8 votes in the valentines popularity contest.
    • We have identified the issue and this should now be resolved.

 

GOLDEN TREASURE CHESTS NOT FIXED!!

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Posted

Resolved Issues:

  • Some players did not receive the full participation rewards for up to a maximum of 8 votes in the valentines popularity contest.
    • We have identified the issue and this should now be resolved.

This issue is not only affecting people with 8 votes, I had 5 votes in my inventory and I haven't received the 5x Memory fragments reward. Logged into the game 5 minutes ago.

Please look into this.

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Posted

How about making this a straight line and not this junky stairs? Water pathing s*cks a lot ...

2017-02-22_211558513.PNG

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Posted

After the 150mb patch. Thank you.

error.png

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Posted

This has actually been an issue since the Feb. 15th patch, but after being disconnected from the game it's for some reason no longer possible to click on the Start button on the main menu and reconnect. The only option is to hit enter/ok on the disconnect message, which completely exits the game. This means relaunching the entire program instead of simply reconnecting to the server, which has been a huge pain.

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Posted (edited)

This has actually been an issue since the Feb. 15th patch, but after being disconnected from the game it's for some reason no longer possible to click on the Start button on the main menu and reconnect. The only option is to hit enter/ok on the disconnect message, which completely exits the game. This means relaunching the entire program instead of simply reconnecting to the server, which has been a huge pain.

That's how it works since beginning. Not only patch from 15th Feb :)

Edited by CharlieeE
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Posted

That's how it works since beginning. Not only patch from 15th Feb :)

Nah, prior to that patch we were able to ignore the disconnect message and just hit Start again. A lot of people have trouble connecting to the game on the first try, especially in heavily populated areas, but could easily connect on the second attempt. 

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Posted

it is usually easier on the second attempt

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Posted

FIX "START" button!! It is broken. I do not see this on the list of known issues nor am I getting any answers from support on the status of this issue getting resolved. Link to this thread is below. 

 

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Posted

I'VE BEEN having this issue since merge! 3 slots of mine i could not access! and they dont answer my ticket. i deleted the toons thinking i can create them over and it just deleted them completely cant make any more toons this is so annoying!

Hoss they stated during the Merge that if you had 12 characters in total you were golden, if you had more than 12 characters they would be listed in order of creation date, that you could see 3 extra characters past the 12 character limit but could not use them unless you deleted one of the 12 playable characters. I had 14 characters in total Prior to the merge and deleted the 2 spares for login events from the other servers because I actually read the patch notes and knew what was happening. I made sure everything they had was either consumed or deposited in a town storage the day prior that patch hitting.

 

I'm not trying to be an asshat here but reading patch notes is part of MMO culture and this issue you're experiencing was explained in great detail in a simple enough manner that even 10 year olds who read it would understand what was going on and what they would have needed to do in various situations. I know it might be tedious but it is important to read patch notes in an MMO because things do change quite often and being unprepared/uninformed can lead to situations like the one you're in, plus the NA/EU team actually does a phenomenal job of telling us about important changes like this well in advanced as well as detailed to changes to most things in a patch.

 

Specifically to fix your issue right here and now you would need to:

-Delete any of your existing 12 characters to access the next inaccessible character in your roster (13th in the list) and keep doing that until you only have 12 characters in total.

-Wait until emergency maintenance is over on the 23rd (Today) for them to extend the playable character roster to 13 then log into each character you previously couldn't play, loot their misc crap then delete them and do this until you ONLY have 13 characters in total or 12 if you want to actually play Dark Knight.

-Keep tabs on patch notes from now on without skimming over their contents as that would have avoided this entire headache for you.

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Posted

Give Weeknend xp early cause of extra maintenance 

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Posted

WTF now he have to wait another 3 hours cos you guys -----ed .... wheres a compensation....

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Posted

could you turn on the hard/sharp stone event on again?

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Posted

I really hope this maintenance actually fix some of the problems that are going on. 

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Posted

 

you know you should give better notice that you going to be going down, 30 mins don't help when in middle of guild mission -.-

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Posted

i just laugh at this repeated incompetence... worst dev shop ever.

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Posted

why bdo whyyyy!

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Posted (edited)

  • All remaining Horse Flutes will be unbound.

That doesn't mean my flute from 50 euro pack will be unbound right? Or does it.

 

nvm it doesnt, i wish it did q_q

Edited by Maid

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Posted

That's how it works since beginning. Not only patch from 15th Feb :)

5543864653_5ac1097dce_b.jpg

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Posted

i just laugh at this repeated incompetence... worst dev shop ever.

Nah, EU is full of with worse, and worse publishers. Actually BDO's staff is pretty good compared to them. Atleast now I have time, to finally do my workout, while Im waiting. Time is not wasted, you just have to know, how to use it properly. I bet all of you can do something during this maitanance, but yeah, I agree, that they could have told us that there will be a maitanance... I feel bad for thse, who were in the middle of a guild quest, or at the ferry...

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Posted

Im watching anime like a normal person. 3 hours of anime a day keeps the waifus from not going gay.

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Posted

 

you know you should give better notice that you going to be going down, 30 mins don't help when in middle of guild mission -.-

They announced this maintenance yesterday, let's keep the complaining to legit issues shall we?

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Posted

btw (guild system) Saying of The Day   still not working

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Posted

Can we get the bermuda triangle at pirates fixed yet please?

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