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workaround Possible connection issue fix w reverse proxy channels


5 posts in this topic

Posted

Greetings,

We noticed before merge that sometimes when servers were having issues, connecting to other channels would 'fix' the issue. Doing a bit of research, we found that some channels were reverse proxied. With connection issues still being a thing we compiled a list of channels and their proxy status. The theory is that if you are unable to stay connected on your normal channel, try connecting on one that is the opposite (example: Vel 3 is normal, med 3 is reverse proxied -- can't stay connected on vel 3, try med 3, can't stay connected on med 3, try vel 3).

Here is our current list of reverse proxied channels - if it is not on the list it is a 'normal' channel going straight into leaseweb.

B1, S3, S5, C3, C5, M3, M5, VA3, VA5 are reverse proxied channels, if you're having connection issues on other channels, try one of those, or vice versa

Please note none of the Olvia channels are reverse proxied, but have been checked.

Here's a wiki article that can probably explain a bit better about what a reverse proxy is: https://en.wikipedia.org/wiki/Reverse_proxy

We've gotten good feedback from users on BDO NA having connection issues lately with having them switch, so we figured we'd post the information in tech support to try to help more people.

 

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Posted (edited)

I can confirm having connection issues to the channels that aren't reverse proxied (the ones not on punk's list), things like slow to respond NPCs, extra desync, poor performance in crowded fights, short lag spikes, extra-long lag spikes after swapping to one of those channels, and repeatedly timing out after the first 30 seconds of connecting to one for the first time after launching the game.

I'm currently seeing good results with Pingzapper (have no tried WTFast since the server merge), so that might be something to check out if you're having similar issues. 

https://pingzapper.com/download

Edited by Literally

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Posted

Bumping this for people still having connection/lag problems.

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Posted

Getting annoyed by this problem

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Posted

This has been the only solution to my lag and disconnection issues that occur when I play BDO at certain times of day (starting from around 5am EDT and lasting till 10am). Seems that connecting to the reverse proxy servers helped with something; it's completely stopped my client from crashing with the connection lost error on login, and I have almost no lag when interacting with NPCs or using the warehouse in game.

Thanks a bunch Punk. Hopefully the issues are investigated one day.

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