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    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

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    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
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      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

3 posts in this topic

Posted

Hello,

Sorry for my english,I'm french :/

I hadn't play for a long time but i wanted to play again to BDO.It was working fine on my computer.

I updated the game and now i can't play to it!

When I launch the game, after the Kakaogames screen,the screen turn white and the process doesn't respond.

I waited for 15-20 minutes and that doesn't change anything.

I asked forum membre for help and we think the issue come from NVidia drivers. (http://forum.blackdesertonline.com/index.php?/topic/133910-ecran-blanc-lancement in french)

I have a laptop with a chipset and a graphic card (NVidia GeForce GTX 765M) but the graphic card isn't detected by the launcher.

I uninstalled nvidia drivers with  DDU (Display Driver Uninstaller) and after the reboot i was able to launch the game on my chipset (it's not playable beacause of perfomances issues but at least it launches !).I reinstalled NVidia drivers through GeForce Experience software and the white screen is here again, my graphic card still not detected.

Can you help me ? ^^

 

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Posted (edited)

i honestly have no idea what causes this or how to fix it.. but i do want to suggest that you go to your game folder. delete version.dat and open the game. it should force a recheck on your game files.. as to if this actually helps or not, i don't know. if it doesn't help. i'd suggest using the ticket system for help from a gm or someone whos better at finding the issue on this.  (be aware, that during weekends the reponse time is a little slower)

Edited by GothicLolita

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Posted

Thank you for your reply :)

I will try that!

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