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Game Doesn't Launch

4 posts in this topic

Posted

So I signed up for the 7 day trial and downloaded the installer. Everything was installed with the default settings and, as far as I know, all available updates were also downloaded. However, when I go to launch the game, the launcher disappears and a small image appears on the bottom-right corner of the screen with the game title, what appears to be an image of a dragon, and a progress bar. When the progress bar fills, the image disappears and then... nothing. The game doesn't launch. I've tried using the 'Repair Mode' feature in the options multiple times, restarting my computer, as well as completely reinstalling the game, but to no avail. I've gotten no alerts from my anti-virus software about blocking any programs affiliated with the game, neither has it stated that it was blocked by the firewall. Even then I've tried disabling my anti-virus software and launching the game but it still hasn't worked.

My specs are as follows:

AMD FX-9590 CPU

GeForce GTX 1080 GPU

ASUS Crosshair V Formula-Z Motherboard

G.SKILL Ripjaws Z Series 32GB (4 x 8GB) 240-Pin DDR3 SDRAM 2400

Windows 7 Ultimate OS

I can list the rest of them if it's determined to be necessary.

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Posted (edited)

I'm having the same problem.  I've been playing the game with no problems since February 2016 until recently.

 

Windows 10, i7 6700k, GTX 970

That dragon that pops up is XIGNCODE3, anti-cheat software.  It could be throwing a false positive or maybe it just doesn't like something that you have on your computer.

This is ridiculous I've never cheated in this game.

I uninstalled Rivatuner Statistics Server and MSI Afterburner and the game now launches.

Edited by sibble

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Posted

 

I uninstalled Rivatuner Statistics Server and MSI Afterburner and the game now launches.

This seems to have fixed the issue for me as well. Thanks for letting me know.

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Posted

im having the same problem at the moment but i dont have any of those softwares to delete so im just stuck at loading screen then crash

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