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[Notice] *Update* NA Balenos Channel 1 Outage - 3/18/17

12 posts in this topic

Posted

Greetings All,

The North American Balenos 1 Channel experienced a technical issue causing the channel to close. We apologize for the inconvenience, our team is investigating the issue further and any future updates will be relayed in this thread.

Update: Due to the channel restart the siege was disabled, we are now manually restarting the siege and guilds should be able to re-engage in active battle.

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Posted

IT'S BACK UP

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Posted

Understood capt'

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Posted

Epheria Marine costume when?

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Posted

seige isnt up

 

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Posted

where is our fort? the node war is over?????????

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Posted

siege needs to be continued in balenos.

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Posted

@CM_Aethon

my horse now has a death on it .... um... 

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Posted

@CM_Aethon

my horse now has a death on it .... um... 

As much as I'd like to help you out with that Shimoyaki, direct game actions such as those fall outside of areas I can influence. Customer Support may be able to assist you, but at this time with the high ticket queue it may take some time to receive a response, as they have a variety of potentially time sensitive matters to resolve for folks.

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Posted

As much as I'd like to help you out with that Shimoyaki, direct game actions such as those fall outside of areas I can influence. Customer Support may be able to assist you, but at this time with the high ticket queue it may take some time to receive a response, as they have a variety of potentially time sensitive matters to resolve for folks.

lol yea took gm dew like 20 days of digging to get to my ticket but i understand long times
::hops on heilang and runs to support::

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Posted

As much as I'd like to help you out with that Shimoyaki, direct game actions such as those fall outside of areas I can influence. Customer Support may be able to assist you, but at this time with the high ticket queue it may take some time to receive a response, as they have a variety of potentially time sensitive matters to resolve for folks.

Has the team thought about finding creative ways to split node wars up into multiple channels to relieve the lag load on them temporarily? I understand the financial constraints around server upgrades but the lag is unbearable at this point.. It may be above your pay grade to answer but jeez man can we get a bone? 

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Posted (edited)

Greetings All,

The North American Balenos 1 Channel experienced a technical issue causing the channel to close. We apologize for the inconvenience, our team is investigating the issue further and any future updates will be relayed in this thread.

Update: Due to the channel restart the siege was disabled, we are now manually restarting the siege and guilds should be able to re-engage in active battle.

to many fishy bot's, do you intend to adress this issue ? or do you have a better bot snipping every outfit and value pack so people spend real money ?

Edited by Thierca
already got a warning for saying my opinion on cheaters and proving it

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