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    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous
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I want my item back

2 posts in this topic

Posted

First thing you do is remove the items I traded for my t8 horse, then you send an e-mail to justify your actions towards removing my item by saying:

''
It has come to our attention that you have received some gifts from a player called (Not going to say(Defaming)). After a thorough investigation, it unfortunately turns out that these gifts were not sent through legitimate methods, and therefore we have removed them from your inventory. We have also taken appropriate actions against the player in question who sent these gifts.''

Really? Well, shit I didn't know the guy was hacking, nor did I know that there were hackers or whatever you call around the game since you didn't bother to WARN your players.

But the thing that bother me the most is that you literally seem to not give a crap about how hard I worked for my T8 to end being GONE and WITHOUT ANYTHING IN RETURN.

Now I will politely ask you: Can I have the tier 8 back? If you can not do that, then return the pearl gifted back.

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Posted

As I told you, pearl gifting for items isnt endorsed nor is it been publicly OK'd by kakao. They will remote items bought via stolen credit cards, because they shouldn't exist, and said, in several threads, they wont return items under these situations.

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