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    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

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5000 Hours Playtime reward

353 posts in this topic

Posted

patch notes when?

 

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Posted

patch notes when?

 

Not today, some last time changes.

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Posted

What are patch notes?

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Posted (edited)

patch notes when?

 

Edited by Nimre

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Posted

patch notes when?

 

You don't get patchnotes

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Posted

We understand that a lot of players have already accepted the 5000 Hours Playtime reward before we changed it during our maintenance, which caused you to miss out on the nice new rewards. We'll be sending out the new items that you missed out to your in-game mail ( B ) soon, so that you can enjoy them as well.

The BDO Team

Thank you, that's awesome to hear! It's really appreciated!

Also, dayum, that 10k hours reward is niiiiice! :D

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Posted

so no shudad? i like the crystal i like value packs...but wtf i want that armor?

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Posted

omg failed patch AND failed communication :D

 

best shit ever

 

 

 

again

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Posted

We understand that a lot of players have already accepted the 5000 Hours Playtime reward before we changed it during our maintenance, which caused you to miss out on the nice new rewards. We'll be sending out the new items that you missed out to your in-game mail ( B ) soon, so that you can enjoy them as well.

The BDO Team

Update:
Unfortunately, there has been some internal miscommunication. We have been informed, that no items will be sent out. We will update you about this issue as soon as we have more information.

download (2).jpg

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Posted

this is totally disrespectful against loayal players once again and only benefits new players once again. It makes no sense what so ever why old players can not get these rewards.

6 people like this

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Posted

lol

 

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Posted

*removes the initial like from the post* Wait, what? :(

I hope the devs will at least investigate who qualified for these things and get people what they deserve, rather than have us missing out on some very valuable stuff permanently just because we were here SUPPORTING the game already before they decided to change things.

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Posted

Oh, same "internal miscommunication" as the one we had regarding DK awakening and kamasilvia being released in march?
Get your shit together.

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Posted

Is this a joke?

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Posted (edited)

 

Unfortunately, there has been some internal miscommunication. 

Like pearl items never being on sale in market?

Awakening release schedule?

Nouver?

DK Awakening and Kamasylve?

Just a suggestion but maybe..... just maybe..... read the patch notes before YOU implement the patch.
Then you can know what  YOU are implementing before you patch the game and wait 2 hours to post the patch notes after the players have already found the bugs you guys missed..

Maybe even, i know its just like every other game company and you dont want to be like them, but maybe even post said patch noted while the server is down for 7 hours?
You know that people would know what to expect in advance.

I know its hard for you guys to actually read things let alone communicate between your own team let alone the customers. But you never know it might actually prevent some of the mistakes you guys have ever single week.


 

Edited by nollywood
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Posted

We understand that a lot of players have already accepted the 5000 Hours Playtime reward before we changed it during our maintenance, which caused you to miss out on the nice new rewards. We'll be sending out the new items that you missed out to your in-game mail ( B ) soon, so that you can enjoy them as well.

 

Update:
Unfortunately, there has been some internal miscommunication. We have been informed, that no items will be sent out. We will update you about this issue as soon as we have more information.

That makes no sense and is a slap on the face to anyone who loves this game enough to have spent 5k hours on it.

Sayonara if this is not promptly fixed. 

 

 

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Posted

What no items? Why. D:

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Posted

again you will not give retroactively rewards you put in game ?

for the player who support you since the begin of that EU servers,

it is sad if you would not reward your faithfull customers again ...

bad choice i think you are atuallyh doing

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Posted


Unfortunately, there has been some internal miscommunication. We have been informed, that no items will be sent out. We will update you about this issue as soon as we have more information.

wtf

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Posted

Are you joking!? how is this even a topic!? ofc we should recive the items even tho we already claimed it! thats totall -----ing bs!

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Posted (edited)

and now the servers are lagging and can not even log back in from the dc :D omfg literally every wednesday the game is rigged one way or another. Literally does the dev team do anything else than copy paste the patch from kr and add pearls items after pearl items.

Edited by Araney

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Posted (edited)

a way to treat your loyal customers... unbelievable

Edited by Virgo
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Posted

Update:
Unfortunately, there has been some internal miscommunication. We have been informed, that no items will be sent out. We will update you about this issue as soon as we have more information.

With the lag

+

Patch notes takedown

+

This

.....

GGWP

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Posted

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Posted

REEEEEEEEEEEEEEEEEEEEEEEEEEEE KUCKAO GIVE ME TENDIESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

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