• Announcements

    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 

New Community Manager Introduction - CM_Kabz

54 posts in this topic

Posted (edited)

Hello everyone!


I'm the new French Community Manager.


By reading some of your posts, I could understand that you really appreciated the previous French CM Tytyes. I'm not a Pingu and I will not succeed him into your heart, but I will do my best to fulfill the task that was given to me and hope you will appreciate my work as much as you appreciated his one or even more if possible =)


I'm really happy to join KakaoGames Europe and the Black Desert Community and I will do everything possible to make everyone happy here.


Obviously, I cannot make miracles and solve all of your trouble in a snap, also I can not give you more information than I suppose to give but I'm here to hear you and improve the game as well as helping you when you need me as much as I can.


I'm a gamer since I could play to the NES and I get addicted to computer since it became possible to play online.
I play to a lot of MMORPG for longer or shorter periods, but I also play to every kind of game.


I started to play Black Desert Online since the release of EU servers with a travaler's package, but I didn't play constantly enough to be strong as some of you are. That being said, I will try my best to catch you up ^^


Beside video games, I also like doing sport, travelling, watching movies and series and everything related to Asia.


Let the hazing begin!

Edited by CM_Kabz
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Posted

Welcome aboard Kabz!

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Posted

hey my man

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Posted

Bienvenue!

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Posted (edited)

Please reply

Edited by Matys

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Posted

How do you say "it was a miscommunication" in French?

8 people like this

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Posted (edited)

How do you say "it was a miscommunication" in French?

Error of communication i guess ?

 

= Erreur de communication 

Edited by Asinith
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Posted

How do you say "it was a miscommunication" in French?

^ That made me laugh.

Also welkom CM_Kabz pls don't follow many of your other colleagues mistake by interacting with the community but then after a month or two the interactions decline or stop completely.

That would be a shame, but nonetheless typical kashkow let's hope your the first who can do something about it...... but i doubt it.   

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Posted

Hi, I'm Jojo

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Posted (edited)

@CM_Kabz Be the CM we always wanted but never had!

Edited by Tekeii

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Posted

Welcome, hope you have a liking to balance things out in a proper way, can't really say it's been done properly in the past

Likewise I hope your PR skills are better than what we've seen so far in regard of how to manage old time customer vs new customers particularly, and you don't have too many "miscommunitcations".

Aside this, hope you will truly impress me with actions and make me change my mind, so far I'm not impressed by service's quality, please prove me wrong.

You can start from here.

 

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Posted

Soo, whats your favorite part of the squirrel?

IMG_2249.JPG

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Posted

hello :D

 

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Posted

compensation!

 

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Posted

You're no pingu, but you're a nouver

you're Nouver gonna give us up right? Q-Q

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Posted

Watch out for the french trolls. Other than that, goodluck! :)

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Posted

The last french class i took was in 7th grade, but welcome.

giphy.gif

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Posted (edited)

Nice to see a new face!

Edited by Vamathi

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Posted

Nice to see a new face!

Quick, screenshot yourself next to it before this one disappears forever as well.

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Posted

Quick, screenshot yourself next to it before this one disappears forever as well.

Into the abyss of the pearls~

 

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Posted

Remove the garbage watermarks from screenshots and you will be instantly better than the entire game staff.

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Posted

@CM_Kabz nouver when???

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Posted (edited)

1: welcome 

2: I hope you brought headache pills

3: Which type of player are you? <.< pve, pvp, pvpve, life skiller, neither/other? If so, what would be a better description?

Edited by aidlac

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Posted

Quick, screenshot yourself next to it before this one disappears forever as well.

xD

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