• Announcements

    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 

[Maintenance] Maintenance April 19th - *Extended

247 posts in this topic

Posted

Dear Players,

We will perform our weekly maintenance as follows:

Date: Wednesday, 19.04.2017
 

Duration: 7hServer Down:Server Up:
Global08:00 UTC15:00 UTC
West Coast (NA)01:00 PDT08:00 PDT
East Coast (NA)04:00 EDT11:00 EDT
Central (EU)10:00 CEST17:00 CEST

*Extended by 1 hour

Reasons:

  • Black Spirit's Adventure Event will be extended to the 10th of May.
  • Cherry Blossom Event items will disappear.
  • Minor bug fixes will be implemented.


Note:

  • Patch Notes including improvements and new features can be found on our forum after the maintenance.


Follow us on Twitter/Facebook to stay up2date.
Thank you for your support and understanding.

Best regards,
BDO Team

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Posted

Striker when?

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Posted

Kamasylva when?

 

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Posted

Kamasylvia when?

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Posted (edited)

Striker when?
Gavi Regan When?

 

Edited by Xenn
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Posted

Ninja bugfixes when?

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Posted

Striker when? 

Musa accuracy buff when?

Kamasylvia when?

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Posted

Valk shield fix when?

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Posted (edited)

Valk block fix when?

Edited by Cirilla_Rianon
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Posted

6 hours maint for what exactly?

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Posted (edited)

6 HOURS FOR NOTHING. TY.

 

Kamasilva when?

desync fix when?

Striker when?

Black stone+Gathering event when?

Less time for lousy maintenance when?

Lag fix when?

Memory leak fix when?

Edited by CykaChu
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Posted

Finally more furniture items!

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Posted (edited)

"Desync fix when???

Haven't been able to afk train horses since server merge... Customer support seems to have no idea what's going on either since I keep sending them data they ask for, but stopped talking to me since then."

I'm just going to keep posting this till ya'll communicate with Pearl Abyss during one of these maintenance and fix this stupid desync issue... This kind of service is unacceptable. There is absolutely no reason I should get kicked off the server while my character is actively doing something. This problem has been going on since the server merge that was suppose to "make the game better for us". Instead it made it worse for a lot of us. It doesn't matter if I run the game in admin mode / compatibility mode / potato graphics or the highest possible graphics, I get kicked off if I move over a distance too fast for the server to keep track of where my character is.

I've called Comcast and been on them too, but all signs point towards the Black Desert servers. Instead of releasing new pearl shop items every week, why not actually try to fix the issues we've been having for months? I wouldn't care if you shut the game down for a week, or hell even a month, just to optimize the servers. Could ya'll not tell how horrible the servers are with the 1 year anniversary event bosses where people were getting kicked off because the servers couldn't handle the amount of people?

After a 2 week silence, Customer Service finally told me "I'm really sorry for the late answer. We have reported the issue to the developers, and trying to fix the core issue (we have a few very good traces to start with). Our tech team is treating this with the highest priority. Unfortunately there is nothing we can do as customer support ;( " 

I am quite aware that as a business you need to make money, but how about communicating with us better as well as making these issues THE priority. Without a community you don't make money. If people can't play they're going to move onto other games that are run by companies who know what they are doing.

I've been playing since day 1, not so much the early start since the server didn't start off so great, but I have loved the past year of BDO. I hope the next year is just as exciting. However if this issue is not fixed, I won't hesitate to go find another game to sink my time into.

Edited by MegaBoy740
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Posted

Start button fix when?

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Posted

afk PvP when ? ^^

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Posted

Kamasylva when?

Announcement on when we getting Kamaslvya? 

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Posted

Just keep the Black Spirit Adventure in the game forever. It's a nice little thing to look forward to every day and it breaks up the monotony.

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Posted

Striker when?!?!? Teasing it on twitter but not giving a date !?

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Posted

Can you people just add the damned class balance patches and korean costumes already? why is it taking so long?

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Posted

bdo-garvey-regan-ninja-costume-weapon

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Posted

PVE buffs when? Valks have been waiting for 6 weeks now, rest of the classes too besides wiz/witch as our grinding speed simply doesn't match up.

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Posted

PVE buffs when? Valks have been waiting for 6 weeks now, rest of the classes too besides wiz/witch as our grinding speed simply doesn't match up.

Wiz/Witch - It's safe to say that you can add Dark Kinights there ... only those 3 classes have good clearing speed xD

 

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Posted

Sting note when ?

Screenshot_8.thumb.png.5b4e2ed55b390269c

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Posted

omfg 6 hours for that? do we get at least some class balance or class buffs in this patch?

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Posted

STRIKER WHEN????

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