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    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. 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Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 

ty Kakao


36 posts in this topic

Posted (edited)

Meanwhile i got lag at S3 while doing currency exchange at storage for 50M, the gold bar is gone and i didnt get any silvers back. 

Sent em a ticket, some random GM reply said they see the transaction at that time, and closed the ticket. 

TRIED TO REPLY EM, THEY DECIDED TO IGNORE ME FOR ALMOST 1 WEEK, STILL NO REPLY TILL NOW

Now i have to record videos every fking time i wanted to do currency exchange with large silvers

Edited by thatswhy21

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Posted

With the lack of authenticators it IS reassuring to know they can do this

 

also good to know the gms have the ability to find who did it and ban them  

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Posted

Seems fishy.

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Posted

Meanwhile i got lag at S3 while doing currency exchange at storage for 50M, the gold bar is gone and i didnt get any silvers back. 

Sent em a ticket, some random GM reply said they see the transaction at that time, and closed the ticket. 

TRIED TO REPLY EM, THEY DECIDED TO IGNORE ME FOR ALMOST 1 WEEK, STILL NO REPLY TILL NOW

Now i have to record videos every fking time i wanted to do currency exchange with large silvers

I had the same issue, they were able to fix it for me within 3 days minus a few k here and there was something like 30 mil

lesson for me here was never transfer the expensive stuff ie gold bars of any size, gear, and big stacks of pots or other consumables

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Posted

MFA is a must. Still shocked we haven't heard a CM/GM comment on the subject. Or maybe they have and i missed it?

They launched game connected forums without as much as SSL. You think they give a ----- about security? Or know what it is?

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Posted

They launched game connected forums without as much as SSL. You think they give a ----- about security? Or know what it is?

IMG_2448.JPG

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Posted

Now if only they'd get back to me and help me with my stalker/sexual harassment issue. =x

Glad your friend got their stuff back!

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Posted

I am curious how he managed to get hacked...if u could share would be great.

Also think its great work to restore everything.

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Posted

Why would they blow up  the gear and then sell it? That seems a bit strange... Why not just deleting it?

And someone who is actually smart enough to figure out a passwort wouldn't be so dumb to just login to his account with the same IP... and without the same IP it's almost impossible to tell if the person really is in charge for this.

Dunno sounds like a really weird story to me. But if it's true... well ye gj then Kakao.

Cracked had a nice article wrote by someone having long term online harassment recently. The why of it is always a mystery (could be someone dumped, someone who dislike what you are/what you became...) and it also noted that harasser are really good at finding stuff (like that old compromising photo from your childhood? they found it), a password is not something difficult, usually, you browse what they like, try them on one of their account that don't have force password cracking protection till you find the good one and use it for other account (people are lazy on that point).

Also the same ip thingy? It only work with fixed IP, mine change each box reboot so I'm pretty safe there :3.

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Posted

My MMO passwords are on a USB stick because they are long enough and arbitrary enough I can't ever remember them.

That's my suggestion.

being in ITNA I have a different password for every single account I have... when I had information security classes made me realize how easily it is to crack or steal a password these days with how people come up with passwords..

So I salute you, on using a 24? long arbitrary password...

Pretty much the convenience of having a easy password or one password for everything is not only extreme stupid but it's going cost you dearly. 

Hacked as in: gave his password to someone / went on fishy website about buying gold.

I don't like pointing fingers but this how some people get screwed over.

Seems fishy.

Dude that avatar coming to america i love that movie.

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Posted

Now if only they'd get back to me and help me with my stalker/sexual harassment issue. =x

Glad your friend got their stuff back!

Stalker? Havent seen that mentioned. Can you send me a message? Someone messing with my friend I'm seeing red 😠

----------------------------------

I try to change my pw often.

 

Ive had ALOT of great experience with the GM/CMs. There was a month I didn't get answers and got irritated but it ended up they were extremely busy so my not so important problems were put farther and farther down on the list. I Luckily haven't had issues since but I do hope they arent still that overwhelmed!

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