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38 posts in this topic

Posted (edited)

Meanwhile i got lag at S3 while doing currency exchange at storage for 50M, the gold bar is gone and i didnt get any silvers back. 

Sent em a ticket, some random GM reply said they see the transaction at that time, and closed the ticket. 

TRIED TO REPLY EM, THEY DECIDED TO IGNORE ME FOR ALMOST 1 WEEK, STILL NO REPLY TILL NOW

Now i have to record videos every fking time i wanted to do currency exchange with large silvers

Edited by thatswhy21

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Posted

With the lack of authenticators it IS reassuring to know they can do this

 

also good to know the gms have the ability to find who did it and ban them  

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Posted

Seems fishy.

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Posted

Meanwhile i got lag at S3 while doing currency exchange at storage for 50M, the gold bar is gone and i didnt get any silvers back. 

Sent em a ticket, some random GM reply said they see the transaction at that time, and closed the ticket. 

TRIED TO REPLY EM, THEY DECIDED TO IGNORE ME FOR ALMOST 1 WEEK, STILL NO REPLY TILL NOW

Now i have to record videos every fking time i wanted to do currency exchange with large silvers

I had the same issue, they were able to fix it for me within 3 days minus a few k here and there was something like 30 mil

lesson for me here was never transfer the expensive stuff ie gold bars of any size, gear, and big stacks of pots or other consumables

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Posted

MFA is a must. Still shocked we haven't heard a CM/GM comment on the subject. Or maybe they have and i missed it?

They launched game connected forums without as much as SSL. You think they give a ----- about security? Or know what it is?

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Posted

They launched game connected forums without as much as SSL. You think they give a ----- about security? Or know what it is?

IMG_2448.JPG

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Posted

Now if only they'd get back to me and help me with my stalker/sexual harassment issue. =x

Glad your friend got their stuff back!

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Posted

I am curious how he managed to get hacked...if u could share would be great.

Also think its great work to restore everything.

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Posted

Why would they blow up  the gear and then sell it? That seems a bit strange... Why not just deleting it?

And someone who is actually smart enough to figure out a passwort wouldn't be so dumb to just login to his account with the same IP... and without the same IP it's almost impossible to tell if the person really is in charge for this.

Dunno sounds like a really weird story to me. But if it's true... well ye gj then Kakao.

Cracked had a nice article wrote by someone having long term online harassment recently. The why of it is always a mystery (could be someone dumped, someone who dislike what you are/what you became...) and it also noted that harasser are really good at finding stuff (like that old compromising photo from your childhood? they found it), a password is not something difficult, usually, you browse what they like, try them on one of their account that don't have force password cracking protection till you find the good one and use it for other account (people are lazy on that point).

Also the same ip thingy? It only work with fixed IP, mine change each box reboot so I'm pretty safe there :3.

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Posted

My MMO passwords are on a USB stick because they are long enough and arbitrary enough I can't ever remember them.

That's my suggestion.

being in ITNA I have a different password for every single account I have... when I had information security classes made me realize how easily it is to crack or steal a password these days with how people come up with passwords..

So I salute you, on using a 24? long arbitrary password...

Pretty much the convenience of having a easy password or one password for everything is not only extreme stupid but it's going cost you dearly. 

Hacked as in: gave his password to someone / went on fishy website about buying gold.

I don't like pointing fingers but this how some people get screwed over.

Seems fishy.

Dude that avatar coming to america i love that movie.

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Posted

Now if only they'd get back to me and help me with my stalker/sexual harassment issue. =x

Glad your friend got their stuff back!

Stalker? Havent seen that mentioned. Can you send me a message? Someone messing with my friend I'm seeing red 😠

----------------------------------

I try to change my pw often.

 

Ive had ALOT of great experience with the GM/CMs. There was a month I didn't get answers and got irritated but it ended up they were extremely busy so my not so important problems were put farther and farther down on the list. I Luckily haven't had issues since but I do hope they arent still that overwhelmed!

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Posted

Stalker? Havent seen that mentioned. Can you send me a message? Someone messing with my friend I'm seeing red 😠

 

Maybe you were the stalker she is complaining about. Image result for thinking

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Posted

With all the negatives, I want to drop a big ole positive for the GMs and CMs. A good friend of mine got her account hacked. The blew up her tet weapons and sold them, blew up all her accessories, even combined her pets together. After only a day and a half of back and forth through support, not only did they restore EVERYTHING (minus the dogs, they are still trying to figure out what to do about that) but they tracked down who did it, found it to be malicious harassment, and banned those responsible. 

In light of the many minor issues here and there, when a big issue comes up, they don't mess around and I want to sincerely thank kakao for stepping up and resolving this in a timely manner.

Thank you and bless you guys.

they relly ban?hard to belive

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