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    • Share your Suggestions!   01/01/2016

      Greetings, Do you want to help Black Desert be the best game possible? We are constantly looking for ways to improve the game, your feedback and suggestions are a key part of this process.  Everyone is welcome to visit our Suggestion Forum and share your thoughts with the BDO Team and the community.  Below I will give some advice on how to present your suggestions to ensure you are heard. How to make sure your contribution will be taken into account: Be precise and constructive.Take the time to explain your reasoning behind a feeling or a suggestion.Check if the suggestion you have in mind has already been shared. If it's the case, you can reply to it.Ask other players or friends you know what they think of your post before you click the "Submit" button.Be realistic. To add content requires a long time, but don't feel discouraged if it takes time to see changes.  I want to thank you in advance for any suggestions provided, and we look forward to reading your contributions!
    • Forum Rules   04/24/2016

      1. Inappropriate or infringing content Kakao Games Europe does not vouch for or warrant the accuracy, completeness or usefulness of any message, article, link or comment posted by other users in the Services, and shall not be responsible for the contents of any such message, article or comment.The messages express the views of the author of the message, not necessarily the views of Kakao Games Europe. The User can report any violation of the services policies by clicking on the report icon on the Forums.The User shall not use the Service(s) to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually offensive, threatening, invasive of a person's privacy, or otherwise violating of any applicable law.The User shall not use the Service(s) to post any advertisement, link or information regarding content which infringes the Agreement.The User shall not post any copyrighted material unless the copyright is owned or licensed by the User or by Kakao Games Europe.The user shall not promote illegal or illicit activities including cheating and the use of exploits.  2. Naming policy The User shall not use on the Website, the Forums and in the Game character names, family names, guild names, clan names and/or nicknames that are:Vulgar, abusive, hateful, racist, defamatory, threatening, pornographic or sexually orientated;Referring to inappropriate parts of the human body or bodily functions;Referring to drugs or illegal activities;Related to the Nazi regime;Referring to figures or activities of religious relevanceRelated to political regimes or personalities involved or suspected of violation of human rights;Promoting violence, ethnically or national hatred;Impersonating an existing person, including Kakao Games Europe officials Violating the intellectual or industrial rights of a third party, including trademarks.The use of alternate spelling, for instance by replacing letter with number, in order to violate the above mentioned rules shall be considered a violation of the naming policy.The user will not create additional forum accounts in order to bypass any warning, suspension, ban or purport themselves as someone else.  3. Threats to the provision of the Services The User shall not make threats or attempt to disturb the provision of the Services in any way including spamming, denial of service attacks, performing actions whether alone or as a group, on the Service(s), that would affect the performances of the Service(s) or the experience of other end-users of the Services.Kakao Games Europe reserves the right to take any actions necessary deemed necessary to maintain the integrity of the Service(s).  4. Account sharing The User is not allowed to share the credentials of the User’s Account with anyone.Notwithstanding the above, Kakao Games Europe may request from you the name of your Account for events or in order to provide you customer support. However, Kakao Games Europe will never ask you for your Account password.  5. Violation of law The User undertakes to respect the legislation of the country from which the User launches the Game and accesses the Services.  6. Behavioral rules and guidelines 6.1. Thread bumping The User shall not bump own threads. Replies to own threads with the sole purpose of moving said thread to the top of the forum can lead to a warning with the possible consequence of losing writing permissions on http://forum.blackdesertonline.comIf the User wants to add more information to a post, the “EDIT” function can be used. It is permitted to reply to own posts once every 48h as long as the follow up post adds new and meaningful information related to the topic.Replies to other users posts with the sole purpose of increasing it's visibility are also considered thread bumping as well as spam and will be actioned accordingly.Normal replies to other users are not affected by the above mentioned rules.6.2. Posting Etiquette The user shall not post in all capital letters, use excessive punctuation, flamboyant fonts etc. to draw attention to its posts.Using the words Kakao, Kakao Games, Pearl Abyss or any Kakao Games Europe member’s name in a topic title is frowned on.The user shall not use misspelled versions of inappropriate words to circumvent the swear word filter. Doing so shows the User was fully aware of the nature of the word and it will be reflected in any potential penalties.6.3. Interacting with other users Post made with the sole purpose of upsetting or angering other users are not allowed. All posts have to be made in the spirit of mutual respect. The User shall not attack or insult other users for having different opinions or for making statements the User disagrees with. Challenging the opinions or statements of other users is permitted, attacking the person holding them is not. If the User finds the actions of other users in breach of the forum rules, the Report Function should be used in order to bring the case to the attention of the moderator team. The case will then be reviewed and appropriate actions will be taken. The user shall not "name and shame" other users. If a user is suspected to have broken Terms of Service / Terms of Use or taken part in fraudulent activities it should be reported directly to Kakao Games Europe by submit a support ticket.6.4. Quoting The User shall not quote posts who break the forum rules. The User is instead encouraged to use the Report Function in order to bring inappropriate content to the attention of the moderator team. Reported content will then be reviewed and appropriate actions will be taken.6.5. Abuse of Report Function The user shall not abuse the report function. The report function is intended to be used to make the moderation team aware of potential breaches of the forum rules not to get revenge on other users. If the User finds another user behaving inappropriate several times in a short time span, the Report Function can be used, highlighting one relevant post and indicating in the notes that other threads are affected too. If the User feels a thread is out of control, one post should be reported indicating in the notes the whole thread needs attention.  7. RP Forum Rules The RP Forums follow a more strict rule set. Any user wishing to participate on the RP forums is advised to review the specific rules before posting.  8. Appeal Forum Moderations Threads deemed inappropriate to a particular forum will be moved to a more appropriate forum or even removed completely. Threads that have been removed or closed are not to be re-posted. The User shall not discuss specific cases of moderated posts or disciplinary actions against users on the forum. If the User disagrees with an action taken by the moderator team, an e-mail should be send to forumdisputes@blackdesertonline.com. An uninvolved Community Manager will then review the case. 
    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum zieht um!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

[Notice] Account Security

184 posts in this topic

Posted

It's not panda bikini because I got my password reset (and they say they reseted only involved accounts) and I didn't ever registrate on panda.

Well, since you're here and divulging information.

What third party sites DID you register to? ;)

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Posted

Well, since you're here and divulging information.

What third party sites DID you register to? ;)

I seriously can't think of any site related to BDO that I registered to, other than this forum ...

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Posted

I seriously can't think of any site related to BDO that I registered to, other than this forum ...

Bugger. Well, thanks for sharing, I actually appreciate it.

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Posted

Hey Kakao. Remember that 2 step verification you added AGES ago to the other BDO regions?

About time? Yes? No?

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Posted

I seriously can't think of any site related to BDO that I registered to, other than this forum ...

I wonder if it's something to do with buying pearls?  They use a third party for that...

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Posted

this is what happens when you use one simple password for everything... learn to use more complex and different passwords for all of your accounts and emails and what not and you'll never have to worry about it, especially with second step verification or authentication keys.

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Posted

this is what happens when you use one simple password for everything... learn to use more complex and different passwords for all of your accounts and emails and what not and you'll never have to worry about it, especially with second step verification or authentication keys.

If passwords leaked, then having complicated or uniqe password won't help, because it's already leaked... Or did you mean you won't worry about your other accounts, where you have other passwords?

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Posted (edited)

If passwords leaked, then having complicated or uniqe password won't help, because it's already leaked... Or did you mean you won't worry about your other accounts, where you have other passwords?

you wont have to worry about your other accounts using different passwords, but anyone who uses the same password to sign up on third party websites as their game account password is just asking for it...always use different passwords.

 

The only password you really need to remember is your main email password, and your secondary recovery email password.

Edited by Piffs
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Posted

you wont have to worry about your other accounts using different passwords, but anyone who uses the same password to sign up on third party websites as their game account password is just asking for it...always use different passwords.

So you decided to make that spiel why?

They literally said there'd been a leak from *someone*. Why not focus on this rather than berate people for not having secure passwords?

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Posted (edited)

So you decided to make that spiel why?

They literally said there'd been a leak from *someone*. Why not focus on this rather than berate people for not having secure passwords?

well if you were smart enough to not use one password for everything you wouldn't even have to worry about your game account.

it's 2017

Edited by Piffs

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Posted

well if you were smart enough to not use one password for everything you wouldn't even have to worry about your game account.

it's 2017

I'm not worried. Why are you trying to make people who had their accounts leaked feel worse than they already do though?

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Posted

It's not even everyone... Just some people had their accounts compromised (and their passwords were forcefully reset), so there's nothing you need to worry about lol...

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Posted

I'm not worried. Why are you trying to make people who had their accounts leaked feel worse than they already do though?

im just telling them that if they didnt use the same password for their game account and some third party website they wouldnt have to be changing their password and email for BDO right now lol. lesson learned for them I guess.

 

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Posted

im just telling them that if they didnt use the same password for their game account and some third party website they wouldnt have to be changing their password and email for BDO right now lol. lesson learned for them I guess.

 

You don't even -----ing know if they did and you're STILL berating them for doing it.

It's common -----ing practice that if a leak occurs that is somehow connected to your service you reset the password of the affected customers because the passwords *MIGHT* be the same. You're automatically assuming they're *ALL* the same. It's simply not the case. And again, why are you trying to make people who already feel bad feel worse?

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Posted

Z8e3xdq.jpg

 I change my password but really NO SERIOUSLY REALLY >.> 

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Posted (edited)

Ma advice for gamers is to do this with your passwords..

GAMENAMEpassword

So for example if you're playing BDO and your normal password is OU812 you would use BDOOU812 as your password. If you played EQ2 you would use EQ2OU812 as your password. This allows you to retain one password but adjusts it per game. No password bot can get around this.

Edited by Stabby
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Posted

If you need to change your password, you also have to change your whole email address too?! What about those of us who do not have multiple email addresses at our disposal, we have to create a whole new one we'll never check because of this? What the hell. 

Email services like hotmail/outlook allow you to make email aliases, gmail might do too. 

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Posted

Email services like hotmail/outlook allow you to make email aliases, gmail might do too. 

And even easier, the + sign in an email adress is actually a thing too.

For example:

email+blackdesertonline@host.com

Pity that a lot of common javascript e-mail verification doesn't accept this, cause it's a perfectly valid standard. Emails sent to that adress would wind up in the inbox of email@host.com.

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Posted

Please elaborate on what 3rd party website was compromised, what was compromised (clear passwords?  encrypted hash?  any other personal information?), and what you've done to prevent this from happening in the future.  Did you also email notify the affected users?  Not interested in PA/Kakao's usual cryptic announcements.  Security breach is a serious issue, this is no place for hidden stats.

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Posted

You don't even -----ing know if they did and you're STILL berating them for doing it.

It's common -----ing practice that if a leak occurs that is somehow connected to your service you reset the password of the affected customers because the passwords *MIGHT* be the same. You're automatically assuming they're *ALL* the same. It's simply not the case. And again, why are you trying to make people who already feel bad feel worse?

@Jeynar you would be surprise on how lazy people are and how ignorant they are about pc stuff. I know people like this and I bet you a lot other people use the same password and email for everything. Also use the password saving options on there web browsers and never clear there web history either. Been lazy and picking what's convenient can come back to bite you in the ass. Most people learn the hard way about stuff like this after a world of hurt >.> 

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Posted

@Jeynar you would be surprise on how lazy people are and how ignorant they are about pc stuff. I know people like this and I bet you a lot other people use the same password and email for everything. Also use the password saving options on there web browsers and never clear there web history either. Been lazy and picking what's convenient can come back to bite you in the ass. Most people learn the hard way about stuff like this after a world of hurt >.> 

I know, but it's not a reason to automatically assume that every affected user did it. That's why I'm ripping into the guy.

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Posted

On the contrary, this means that "players" logged on the 3rd parties using almost the same credentials as BDO.And probably that 3rd party got hacked OR sold the Info into bot sellers.

In case you're wondering if you're one of the victims, this site helps.

https://haveibeenpwned.com/

I prefer using https://hacked-emails.com/ as it gives you the origin and date of the leak aswell.

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Posted

I know, but it's not a reason to automatically assume that every affected user did it. That's why I'm ripping into the guy.

lol ripping into me what are you 12

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Posted

Could this be why my boss boxes are missing? Would be great to get a response on my ticket BDO >.<

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Posted

Those of us whose password hasn't been reset should be okay?

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