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DO NOT SUPPORT THIS COMPANY, REFUND POLICY SAYS IT ALL


34 posts in this topic

Posted

Should of read the TOS buddy, Sorry.

FREE BETA keys were being given away left right and center everywhere. I recommend youtubing a game, wathcing reviews and try and get on a free server of get a free beta key next time you want to try out a game.

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Posted

Naive people in a nutshell.....

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Posted

More evidence kids these days have no grasp of refunds or charge-back.  Always threaten to mis-use it.  "I'll buy something, use the exclusives that come with it then try to return it."   Get rekt plz.  

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Posted

They gave you fair warning and this is 2016, an age where everyone understand the risks of buying video games, pre-order or not.

 

u dun goofed

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Posted

I didn't really like the game after playing it for a few hours.

JUST WENT ONLINE TO REQUEST REFUND. "Customer Support will not refund pre-order packages if the user has downloaded and/or launched the game client." This is a Korean market scam man. If you try the game, even as a beta. Even just download the client. You're screwed. Don't support this kind of company, or game. Period. This is worse than the BS that EA was pulling the past few years. Screw these guys.

That's some shady shady business dealings right there. You cant try out even in beta without purchasing but once you download the client you are screwed. I may call up a friend and see about getting a class action suit against you guys. See how many 50 dollar pre-purchases you guys lose worth of money then.

Perhaps you should have done some research into the game before preordering a game... I think you deserve what you get. Who spends $50+ on a game just to find out if they like it or not.... get a beta key in that case!

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Posted

Ummm......by and large MMO pre-orders don't offer refunds, release copies generally dont either.  Only exception I've seen is releases on Steam.  Also like others have said there were plenty of free chances to try beta.

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Posted

lol wtf... first of all: if you buy something at a store, open it and use it, do you then get to come back the next day and get a refund on it, just because it didn't live up to ur expectations?

Yes. 

 

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Posted

Yes... clearly stating refund policies is obviously super shady business practice. I bet they probably forced you to accept the terms and conditions at gunpoint, otherwise who would agree to such demands. 

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Posted

learn to read the little notice next to check box ! GGWP

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