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explorer's package can't login?

623 posts in this topic

Posted

wow they realy deleated the original Tweet

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Posted

Same problem here!

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Posted

Some images from the order page and what it looked like when I made my purchase.

NO WHERE does it state the "cutoff" dates of of the Pre-Order, meaning that anyone reading that page would have assumed, with zero clarification, that they would be eligible for the early access so long as purchased before the launch date of 03/03/2016.

 

maxresdefault.jpgtier-2.jpg

 

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Posted

Utter Bull**** Obviously this order before the 26th to get access has not been addressed clearly as so many people have been -----ed over by it. I bought the game yesterday as that was payday for me with the assumption that i am still pre ordering it and buying the package that gave early access just to find out that i in fact cant play? What a waste of taking a day off of work. Thanks for screwing me over BDO i will be disputing payment with paypal because you know... karma

Same here mate.  If I don't get access today, then I am cancelling and will never play again as it makes it a con.

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Posted

Just give everyone who preordered the Explorer's Package access, COME ON BDO YOU CAN DO BETTER THAN THIS!!! Please!!!!

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Posted

WHAT THE FRICK??? THEY DELETED THEIR TWEET THAT FREAKING SAID EXPLORERS PACK NOW HAS ACCESS AND CHANGED IT!! way to go

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Posted

This is very misleading, I also purchased the Explorer's package and planned all day to stay up late to start playing right at launch.  The launcher says: "Explorer's: 01.03 at 08:00 UTC".  They really should have named the packages differently if "Explorer's" after a certain date has different features.  Major ------up.

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Posted

so basically, they start off their launch with the reputation of being shady scammers.... what a great launch to their game.... im posting this to reddit as we speak... good luck with cleansing this reputation daum, worse than nexon and nc soft lmao

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Posted

Someone better not tell me that the Explorer package I bought yesterday DOES NOT INCLUDE early access starting today because when I checked out the details, it said it did.

hehe pownd like me :D

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Posted

I go on the website to file a ticket, and it only gives me what options they will take.  No where can I find a way to say, "Hey, wth is going on?" Can I actually ask something that isn't multiple choice?

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Posted

Just give everyone who preordered the Explorer's Package access, COME ON BDO YOU CAN DO BETTER THAN THIS!!! Please!!!!

If we can wait over 1 hour and not get anyone to respond to a thread they are not going to give us access

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Posted

it's a fraud, and the fact that there are some people defending them just beacuse we didn't read a post on the forum it's ridiculous, you are the next guys...

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Posted

I go on the website to file a ticket, and it only gives me what options they will take.  No where can I find a way to say, "Hey, wth is going on?" Can I actually ask something that isn't multiple choice?

Keep clicking the choices most related and then on the last selections there should be an option that is similar to, "Still not found your solution?" or something and you can submit a ticket.

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Posted

What Pisses me off is that I was loading my Launcher between 2:56 MY TIME and 3:07 MY TIME.  The Play button was GREYED OUT.  Then 3:08 and the play button turned Blue.  I was so happy, then I clicked it and this no access garbage.  Why even change the button to clickable???

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Posted

It's ok. I'm fairly certain they're breaking consumer laws in every country they've sold the game in. When i pre-ordered i made sure i checked everything and it never once said anything about not getting the early access. Also, they were still selling it prior to launch, so by law it is classed as a pre oder

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Posted

i will try to let my banque not throw throw those dat money to them

 

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Posted

Add another one to list who bought the explorer pack expecting the get to play March 1st like the launcher clearly states. I opened a ticket back on the 26th and still haven't even gotten so much as a response to it. I pray they resolve this as I took the day off and even woke up at 3 am to start playing the game...

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Posted

Sigh same here...seriously though word of advice communication is a thing in this world and it would be nice to know what the flip is going on. an hour and 5 min.....and i still can't play Planned this out and now i just have to be bored and waste my time....thanks for that

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Posted

AM SO -----ING ANGRY! >:(

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Posted

What they've done is given a product that doesn't include everything offered.

If you used paypal, they'll gladly reverse the charge even if Daum doesnt give us a refund.

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Posted

The counter is counting up??? you not see that?

 

its counting up becouse the timer is over, happly playing right now

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Posted

They are getting slammed on twitter and on the forums we just need to wait and see if Daum does the right thing and let explorers in or ----- us over and go down as another shady mmo games company.

 

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Posted

I bought mine on the 26.02.2016 at 21:16, but yet I was still able to reserve my characters name etc, which was actually a PRE-ORDER only option.

How is it possible that it isn't considered a Pre-Order anymore when I want to play. :|

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Posted

GGBDO.thumb.png.004ab616fd9e896f569734a8

 

This is how it looks TODAY, that is not how it looked yesterday when I bought it. So WE DID BUY the pre-order. Now they have to solve the problem.

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Posted

What is going on? we did buy explorer Pack and still not getting in we should get something back for it. way do you make a time and you cannot load the game server at that time. refund half of the money or give us extra in game. Who agree with me?

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