• Announcements

    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
      It's time to move into a new house!
        As previously announced, from now on IT WON'T BE POSSIBLE TO CREATE THREADS OR REPLY in the old forums. From now on the old forums will be readable only. If you need to move/copy/migrate any post/material from here, feel free to contact the staff in the new home. We’ll be waiting for you in the NEW Forums!

      https://community.blackdesertonline.com/index.php

      *New features and amazing tools are waiting for you, even more is yet to come in the future.. just like world exploration in BDO leads to new possibilities.
      So don't be afraid about changes, click the link above and follow us!
      Enjoy and see you on the other side!  
    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
      Das Forum hier bleibt allerdings erhalten und lesbar.   Neue und verbesserte Funktionen warten auf Euch im neuen Forum und wir arbeiten bereits an weiteren Erweiterungen.
      Wir sehen uns auf der anderen Seite!

      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

explorer's package can't login?

623 posts in this topic

Posted

Never worked.

Once word gets out no one will want to buy anything

Share this post


Link to post
Share on other sites

Posted (edited)

.

Edited by Omnibelt

Share this post


Link to post
Share on other sites

Posted

That's exactly what all the other companies do.  Ignore a problem till it goes away.  Sad part is that it works.  They will lose a few customers but in the long run they made profit

Thats why everyone should refund and if they still feel like it buy just the original game.... or just say ----- this company and not buy nothing, But at least refund the "Explorer package" dont give them 20$ dollar for nothing.

Share this post


Link to post
Share on other sites

Posted

Guys, get onto the forums at www.mmorpg.com and make some noise.

1 person likes this

Share this post


Link to post
Share on other sites

Posted

 

Great for you guys, refund away. 

 

Pre order bonus' ended on the 26th. It was a retail package you guys bought. 

I bought the game on the 26.02 21:36 MEZ and the order site still listed the Pre-Order bonuses.

So if my order wasn't a Pre-Order, how was I able to reserve my character / family names? It was listed as a Pre-Order Bonus only, so shouldn't the package I bought be a Pre-Order then?

 

Share this post


Link to post
Share on other sites

Posted

I must admit I'm already done with this company and have no faith in them. 

No communication.

Deleting Tweets.

Changing the website AFTER the event to make it look like they didn't confuse people.

 

I've asked for a refund and submitted a ticket with paypal.  No company like this deserves my money and I've also heard the community is already pretty bad.

Bye bye shitty game.

Share this post


Link to post
Share on other sites

Posted

Keep telling yourself that. 

Happened with Archeage it'll happen here don't kid yourself fan boy

2 people like this

Share this post


Link to post
Share on other sites

Posted

 

I'm not defending them, I'm only clarifying why you can't access the game. 

Appreciated, but quite unnecessary. I understand exactly why I can't access the game.

The issue is that this information was not provided to me head of time, during my purchase.

Instead, I had to find out after the fact.

Share this post


Link to post
Share on other sites

Posted

I must admit I'm already done with this company and have no faith in them. 

No communication.

Deleting Tweets.

Changing the website AFTER the event to make it look like they didn't confuse people.

 

I've asked for a refund and submitted a ticket with paypal.  No company like this deserves my money and I've also heard the community is already pretty bad.

Bye bye shitty game.

lets hope they open up the game for us

Share this post


Link to post
Share on other sites

Posted

Never worked.

Bungie does it all the time.  Players raged over them obsoleting our Year One gear we took forever to collect, to push thier new stuff.  After two weeks of a Forum meltdown it petered out to just 5 - 7 posts now only occasionaly.

Share this post


Link to post
Share on other sites

Posted

So just so you guys know:

This is what the rest of the community is saying about us:

PS: Harbinger (in this thread) is quoted as saying "THE LOWER CLASS PEOPLE ARE COMING!" in that thread.

Apparently the community for this game is garbage and toxic.

Lol, they worried about the so called retard wave when now i'm worried that this game is full of white knight/fan boy elitist mind sets that are probably all gender studies majors. *cough* SJW morons that refuse reality. BDO has done a ----- up, simple as.

1 person likes this

Share this post


Link to post
Share on other sites

Posted

k bye

What happened with archeage? The game is still running and Trion makes millions off of it. So much for "nobody is going to buy anything." 

Game must be great if you are not playing it.

Share this post


Link to post
Share on other sites

Posted

Lol, they worried about the so called retard wave when now i'm worried that this game is full of white knight/fan boy elitist mind sets that are probably all gender studies majors. *cough* SJW morons that refuse reality. BDO has done a ----- up, simple as.

And I thought LoL & CSGO were bad. Just checking the threads you would think these -----ers created the -----ing game

Share this post


Link to post
Share on other sites

Posted

Sleeping to regain energy atm, which is why I'm on the forums. 

Wait! your sleep Typing?

Share this post


Link to post
Share on other sites

Posted

I've already opened it up with paypal and if it posts to my bank I'll go there next

No need to open it with paypal I dont think cuz as they said its not a pre-order and the thing about not getting money back was only for pre-order ;)

Share this post


Link to post
Share on other sites

Posted

i wanna my money back!

Share this post


Link to post
Share on other sites

Posted

i wanna my money back!

Refund the game and if you feel like it but the standard or ----- this shady company.

Share this post


Link to post
Share on other sites

Posted

Now theyve added the Label that should have been there in the first place... what about those of who "fell" for it in the meantime??

New_Bitmap_Image.png.0424ee2f784d1d7c4aa

Share this post


Link to post
Share on other sites

Posted

That is the issue, it has nothing to do with "not reading properly".

The information was not stated on the purchase page. It's not that I didn't read it, it's that I wasn't told.

lol its right on the front page here: https://www.blackdesertonline.com/news/view/58

"26.02 | 08:00 UTC
Pre-Order will be closed

27.02 | 08:00 UTC
Name Reservation will be closed

28.02 | 08:00 UTC
• Soft Launch for Early Access who pre-ordered the Conqueror’s Package will begin
• Claiming process for Pre-Order Packages will begin

01.03 | 08:00 UTC
• Soft Launch for Early Access who pre-ordered the Explorer’s Package will begin

02.03 | 08:00 UTC
• Soft Launch for Early Access who pre-ordered the Traveler’s Package will begin

03.03| 08:00 UTC
• Hard Launch for everyone who purchased the game will begin
• Cash Shop will be opened"

It is not our fault, its like if you buy a thing with price tag 10euro, you go check out and you realize after paying it costed 25euro, you go refund it.

And the SELLER wont tell you oh look the 10euro price tag is for different product, it doesnt matter for you since the 10price tag was on the product you purchased.

 

Same shit.

i dont c it.... https://www.blackdesertonline.com/shop/GamePass.html

Share this post


Link to post
Share on other sites

Posted

I'm done.....going to reverse the charge on my credit card. This is wrong of you guys to not make this right with the thousands of people hurt by this mistake.

Share this post


Link to post
Share on other sites

Posted

k bye

What happened with archeage? The game is still running and Trion makes millions off of it. So much for "nobody is going to buy anything." 

Hey Harbinger, ease down please.

Obviously something has gone wrong when this many players believed they were going to be able to play but can't. I hope there can be a solution for them (including me) but an official statement would be nice. I don't understand what you benefit from shooting back at people who are upset, unless you are a sadist or a sociopath (which I don't believe you are).

We feel that there was a lack of information for us who only found out about this game 2 days ago, why can't you accept that we feel this way? The only crime we have committed is that we want to play this game, that isn't so bad is it.

1 person likes this

Share this post


Link to post
Share on other sites