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Custom appearance not displaying

9 posts in this topic

Posted

So my character's appearance is not showing correctly.  it only shows plain black hair, and nothing else I did to customize them.   Is there a random fix for this?

So apparently if you change channels that kickstarts it.....Good to know for you guys that have the same issue.

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Posted

I think just switching the channel should fix this, at least it worked for a lot of people with the same issue.

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Posted

I also have this error. Recreated a new character entirely and still won't show.

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Posted

Made two characters, had this problem on both.

Apparently, my character looks correct to other players (I have a friend who walked up to me so I could look at my character on his PC), but on my screen, I have the colors for hair/skin of the default warrior.

Changing channels and logging in/out multiple times has changed nothing.

At least my dude looks correct on the character select screen I guess....

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Posted

Same problem I have blonde hair when It should be a dark red. 

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Posted

If you have trouble with your character showing up correctly in game here are steps to fix it:

These steps worked. 

Deleted UserCache folder from Documents/Black Desert
Deleted Cache folder from Install Folder
Renamed Install Folder to Black Dessert (to be safe)
Renamed version.dat to version.dat.old
Restarted computer
Opened launcher and waited for files to verify
Entered a new channel that I had not played on.
Character shows correctly

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Posted

If you have trouble with your character showing up correctly in game here are steps to fix it:

These steps worked. 

Deleted UserCache folder from Documents/Black Desert
Deleted Cache folder from Install Folder
Renamed Install Folder to Black Dessert (to be safe)
Renamed version.dat to version.dat.old
Restarted computer
Opened launcher and waited for files to verify
Entered a new channel that I had not played on.
Character shows correctly

All I had to do was find the BDO folder in My Documents, get to the UserCache folder, and delete all the folders within it.  That worked for me.

I subsequently had to redo all my custom key binds, as well as drag all my skills back down from the skill book into the tray on-screen again, but it was worth it.

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Posted

I start my characters on Uno Mediah U1.  Going to Mediah U2 did nothing.  It was only after I went to a different channel name that it has worked.  One character I think went 2x.  Regardless it has worked on all four.

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Posted

 

All I had to do was find the BDO folder in My Documents, get to the UserCache folder, and delete all the folders within it.  That worked for me.

I subsequently had to redo all my custom key binds, as well as drag all my skills back down from the skill book into the tray on-screen again, but it was worth 

 

Thanks so much, Xurelle! This worked.

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