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Failed to identify usable graphics adapter


15 posts in this topic

Posted

I have a GTX 970. I am using a TV via hdmi at a resolution of 1920x1080i at 30hz.

In the launcher settings I cannot choose a resolution, there simply isn't any in the list. It does show my graphics card under the adapters list but when I launch the game I get the error, "Failed to identify usable graphics adapters. Atleast 1280 by 720 is required."

Not sure what could be the issue, my card is more than capable enough to run the game. 
 

123.jpg

232.jpg

Any suggestions?

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Posted (edited)

BUMP

TICKET NUMBER 37287
this is ridiculous. All my other games work perfectly fine but i can't even get this game to start. I'm furious. If this isn't fixed soon I'll be pissed. Worst $30 ever

 

Edited by miguelcata

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Posted

I have a GTX 970. I am using a TV via hdmi at a resolution of 1920x1080i at 30hz.

In the launcher settings I cannot choose a resolution, there simply isn't any in the list. It does show my graphics card under the adapters list but when I launch the game I get the error, "Failed to identify usable graphics adapters. Atleast 1280 by 720 is required."

Not sure what could be the issue, my card is more than capable enough to run the game. 
 

123.jpg

232.jpg

Any suggestions?

how are you not even gotten taken by the police yet? you have windows 10 and they are watching you anytime you illegaly downloading shit but somehow you managed to survive wow but nvm the issue can be with the launcher and i suggest that you try to reinstall and if the problem keeps comming try to see if there is a repair button otherwise ask me then 

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Posted

The thing that jumps out for me is the 'i' in your resolution which is Interlaced. Maybe try setting your resolution to a P (progressive) resolution. No idea if this is the issue but its all I've got at the mo :)

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Posted

shouldn't be a problem. But my tv is pretty old and the highest setting is 1080i at 30hz.

other games work so why wouldnt this one?

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Posted

It happens to me too. Sorry for my shitty english.

Change the monitor resolution to 720. Open Black Desert. Minimize Black Desert. Change the resolution to 1080. Close Black Desert (your resolution may have changed to 720 again). Change to 1080 again. Open Black Desert. 

 

This works for me. I know it's a "shitty" solution, and If I have to do this every time, I will probably trying re-installing again the game. If it keeps happening, ticket.

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Posted

Doesn't work for me 

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Posted

same issue, only started today after this patch

 

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Posted

I'm also having this issue, although mine also comes with the " graphic adapter failed but has recovered" error message. That one I can at least wait a few minutes and it normally just corrects itself, but the issue with failing to identify graphics adapter does not and normally ends with freezing my computer up. I have spent the last few weeks trying to find the source of the issue online, but it seems like the German forums are having this issue as well as NA servers, not sure about EU ones however. I have updated drivers, motherboard,Bio's, installed intel's auto detect and update software, Nvidia's update, Dell's detect and update software, downloaded the game twice ( uninstall/ install) and I've changed settings in both BD folder and registry files on my computer and nothing has stopped this error report from showing up. Sometimes I can play for about 2 hours with no errors, and others it last long enough to down the update tab when you first log in. Its annoying as snow in summer ( I'm in Colorado) and I can't figure out what the hell to do. I've missed playing this game with friends and I'm about to give up on fixing this issue and going back to other mmo's. .

DxDiag.txt

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Posted (edited)

Same problem.  This is a new one, but the last few weeks, it has been doing this thing where it drops me out of the window to a "Pearl Abyss" window and then either sits there and tries to recover, graphics card gives out, reloads (but does it again later) or now this.  I have had a flawless run of this game until a few weeks where not only this started happening, but now it kicks me while I am afk fishing and it has jerky movements like I have a shitty G card or internet... both of which are not the issue (I have checked).

Edited by Wyverenight

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Posted

BIG BUMP .... I am also getting this now, for thye past months, this game has been running perfectly now this.... 

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Posted

this is now happening to me has anyone solved this issue?

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Posted

Oh no, i also got this today.

Game wont start because of it, on my day off and all QQ

Did any find a solution to this?

 

I put game in repair mode and hope it helps...

 

So i reinstalled the game, and it worked again.

But today again it happend, im not gonna reinstall everytime this shit happens.

Pls any GM's if you see this tell if you can or cant fix this so i stop wasting my time.

 

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Posted

I'm also having this Problem as of this latest patch.

Does anyone have a solution to fix this? Already tried repair and reinstalling and that didn't work. 

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Posted (edited)

Ok so i think it was the graphic card driver, i rolled it back one update and now it seems to work.

 

Edited by Fenrlr

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