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Give my money back! Daum

47 posts in this topic

Posted (edited)

see this link first http://forum.blackdesertonline.com/index.php?/topic/31029-bought-pearls-not-in-inventory-why/&page=7

Here is the ticket

I never see the mess like that before in any game

PS: The newest feedback http://forum.blackdesertonline.com/index.php?/topic/31029-bought-pearls-not-in-inventory-why/&page=7

After 5 days they finally start to fix up from 3hrs ago? What are they doing in these day, and they probably have take 5 more days to fix up, when we finally receive our pearls, the Cash Shop Event should be close, GG

 

moonxnw@gm

--------@gmail.com

Mar 8, 02:17

I would like to say, have been 4 days but still no any GM or CM say something in forum and we don't have any answer or reply, so I don't wanna play that game anymore, since the head start there's a bunch of bug and many of them you guys never gave our players any good answer, I don't think you guys care about our feeling ,right now I just want my money back, just the $200 USD which purchased pearls but never receive

 

Edited by MoonXNW

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Posted (edited)

Nope. You're shit out of luck. Stop spending $200 on things you don't know if you want or not. Your pearls will be delivered to you in-game but the game will not be refunded. Remember that part on the ToS and Help section that says they won't issue you a refund if you download the game? They weren't joking.

Edited by Tesi_Amsel
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Posted

I thought I would take some of my valuable time to post in this pointless thread, such a riveting read.

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Posted

you purchased a 200 usd witch? damn thats an expensive witch.. is it a statue or something?

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Posted

Its a great game, you bought it. Thats it. If you dont like it oh well. Thats how life works, you cant buy EVERYTHING and return it just because you dont like it. Cheers, thanks for supporting my favorite game. Carpe BDO!

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Posted

Its a great game, you bought it. Thats it. If you dont like it oh well. Thats how life works, you cant buy EVERYTHING and return it just because you dont like it. Cheers, thanks for supporting my favorite game. Carpe BDO!

 but I never receive it

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Posted

Welcome to launch! I would advise you to avoid purchasing/investing in games immediately after launch if these bumps-in-the-rug affect your life this much. It is a known issue and your ticket will be answered in the order it was received. 

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Posted

I like you. 

I like you too. ♥

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Posted

There a lot of tickets they have to go through....... Also they do have office hours and like most MMO company's they have less support on the weekends lol

 

Shit ppl are impatient

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Posted (edited)

Nope. You're shit out of luck. Stop spending $200 on things you don't know if you want or not. Your pearls will be delivered to you in-game but the game will not be refunded. Remember that part on the ToS and Help section that says they won't issue you a refund if you download the game? They weren't joking.

hi my name is tesi. I have zero fun in my life so im always grumpy and cannot find myself in others their situations. Ive zero friends irl but many in-game. I'm a gamer.

Edited by Hro
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Posted

Don't really care what you say being out $200 sucks period. Hope you get a speedy resolution and some form of compensation for your issues OP.

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Posted

hi my name is tesi. I have zero fun in my life so im always grumpy and cannot find myself in others their situations. 

Hey Tesi! My name's Tesi too! That's so awesome, I thought I was the only one.. xD

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Posted

QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

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Posted

I like you. 

you probably do. Both the same hilarious attitude while irl bullied all day. Talking rough behind screen = skilled talking. 

Fixed it for you. ;)

thanks whiteknight.

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Posted

Hey man you really shouldn't be buying stuff if you're not sure that you want it right after a game launches. This is the time where everything is quote unquote collectible and you paid the price.

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Posted

Questionable practice to sell something you can't deliver. Especially if the "it's an MMO launch, this is expected" rationale is so commonplace. Either way, you're probably out of luck, and will just have to have a bit of patience.

Either way, the ToS states that Daum cash will be added immediately to your account. I suppose you could always try to request a refund, or at the very least, some form of compensation for the trouble. The ToS also states that you waive your rights for any withdrawal, however, considering that the service hasn't been delivered, it might be quite possible to get some compensation, or money back. =)

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Posted

you probably do. Both the same hilarious attitude while irl bullied all day. Talking rough behind screen = skilled talking. 

thanks whiteknight.

You sound like you need a hug.

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Posted (edited)

How has irony not beaten you into a coma yet? xD

ssssssh you're out of energy. Take a pot $$$$

Oh and meet some ppl. You need it 

"How has irony... hi im loreehebeha and im 40+ 

Edited by Hro

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Posted

Questionable practice to sell something you can't deliver. Especially if the "it's an MMO launch, this is expected" rationale is so commonplace. Either way, you're probably out of luck, and will just have to have a bit of patience.

Either way, the ToS states that Daum cash will be added immediately to your account. I suppose you could always try to request a refund, or at the very least, some form of compensation for the trouble. The ToS also states that you waive your rights for any withdrawal, however, considering that the service hasn't been delivered, it might be quite possible to get some compensation, or money back. =)

They send compensation once and now everyone is expecting it for everything. 

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Posted

They send compensation once and now everyone is expecting it for everything. 

After ten years of World of Warcraft people still expect compensation for two-hour maintenance. I think it's just what our species has devolved into.

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Posted

You mean those non existent energy potions you keep incorrectly referring too?

how you still talking? U use hacks? 

Just a matter of time buddy.

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Posted

 

"How has irony... hi im loreehebeha and im 40+ 

Woah, woah, woah. I thought you said you were Tesi?

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Posted

After ten years of World of Warcraft people still expect compensation for two-hour maintenance. I think it's just what our species has devolved into.

im40+ zerzerolife. Talks wisely. Aint shit irl.

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Posted

After ten years of World of Warcraft people still expect compensation for two-hour maintenance. I think it's just what our species has devolved into.

Naturally, and a limit must be set, so that it doesn't get unreasonable. But this is $200, not two hours of maintenance.

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