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Transparent (see through) Hair


22 posts in this topic

Posted

I've been having this issue, atleast i think it's an issue, with my character hair being transparent, i can see the scalp and jewellery through the hair and it's alarming...

I've created a video about it, apologies about the mic quality

 

https://www.youtube.com/watch?v=WmKOpC_Y8kE 

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Posted

nBZvx.png

Honestly I thought it was just my client so I redownloaded but it didn't fix anything. It's been bothering me a lot too :( 

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Posted

Yeah, i can only find a handful of people suffering the same thing, i don't know whats going on... so redownloading isn't an option i guess? :(

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Posted

Yeah, it's happening to me too. Causes my hair colour look different as well.

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Posted

It's been a while though, the problem started happening after headstart so I hope they address/identify/fix this issue soon :c Still no reply on my ticket~

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Posted

It's been a while though, the problem started happening after headstart so I hope they address/identify/fix this issue soon :c Still no reply on my ticket~

When did you start your ticket?

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Posted

When did you start your ticket?

1 week ago on Friday~

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Posted

I noticed that transparent/glowing hair is a problem when you have too much white in it. Try and adjust your dye/tip color to a darker shade of grey or even black. It will give the hair a darker tone, but does stop the transparency issues along with the super sayan glow. Here are some examples of the difference in tone before and after with similar lighting that would cause super sayan hair. The left image is with full white dye while the right image is full black.

 

12837225_1245678478795255_1887256291_o.t12421892_1245678505461919_1243225760_o.t

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Posted

I noticed that transparent/glowing hair is a problem when you have too much white in it. Try and adjust your dye/tip color to a darker shade of grey or even black. It will give the hair a darker tone, but does stop the transparency issues along with the super sayan glow. Here are some examples of the difference in tone before and after with similar lighting that would cause super sayan hair. The left image is with full white dye while the right image is full black.

 

12837225_1245678478795255_1887256291_o.t12421892_1245678505461919_1243225760_o.t

Doesn't seem to effect my character at all to be honest because of the outfit i wear... it has a black ribbon around her neck.

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Posted

Doesn't seem to effect my character at all to be honest because of the outfit i wear... it has a black ribbon around her neck.

I wonder why a black ribbon would throw off the colour? Contrast rendering maybe?

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Posted

The super bright/glowing hair is a separate issue from the transparent hair glitch.

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Posted

The super bright/glowing hair is a separate issue from the transparent hair glitch.

This makes me very sad panda :( 

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Posted (edited)

This makes me very sad panda :( 

I've been sad since I run angelicandice.com & charactercrush.com and I haven't been able to post any new character templates lately. :( I usually go on the Russian BD client to make characters but now both versions have the glitch and I don't know what to do :(:(:(:( 

Edited by Beauty
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Posted

I'm gonna create a ticket, see if they get back to me, i'll post the reply here if they do!

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Posted

Hey everyone, i think it is a graphics bug since CB2 that no one ever noticed it til recently. I submitted a ticket about this issue yesterday, because i think all of us are experiencing the same thing. to be honest, got a reply and this is what he said 

 

GM Fenrir (Black Desert Online)

Mar 16, 11:02

Greetings,

You are receiving this in response to the ticket you created regarding a bug.

Thank you for bringing this to our attention. I will investigate this for you and take action in accordance with our policies.

Please do not hesitate to contact us again, should you need further assistance.
 

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Posted

I just recently downloaded the Korean version and the hair glitch is also there too.. I don't know what to do anymore :(

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Posted

Hey everyone, i think it is a graphics bug since CB2 that no one ever noticed it til recently. I submitted a ticket about this issue yesterday, because i think all of us are experiencing the same thing. to be honest, got a reply and this is what he said 

Right, i got a response, i'll post it here...

 

 Thank you for contacting Black Desert Online Customer Support and for your interest in our game.

 

 

 

Please forgive us for the late reply. We currently have an increased amount of enquiries, which could delay our response time.

 

 

 

Please delete the cache folders from the following locations which should fix this issue.

\Documents\Black Desert
C:\Black Desert Online

Keep an eye on our website and social media outlets to not miss any potential future announcements:

 

 

 

Website: http://www.blackdesertonline.com/

Facebook: https://www.facebook.com/BlackDesertOnline/

Twitter: https://twitter.com/bdo_news

 

 

 

We apologise for any inconvenience this may cause you, and thank you for your understanding.

 

 

 

 

 

 

Please do not hesitate to contact us should you have any other questions or concerns.

 

 

 

 

 

 

Kind regards,

GM Tomganks English Customer Support Team

 

Well i tried this with no luck, so i responded saying it didn't work, they also sent another reply which i'm trying right now. which is this:

 

 

You could try repairing the game files. Here is the link:

https://blackdesert.zendesk.com/hc/en-us/articles/207749345-Repair-Game-Files

Keep an eye on our website and social media outlets to not miss any potential future announcements:

 

Website: http://www.blackdesertonline.com/

Facebook: https://www.facebook.com/BlackDesertOnline/

Twitter: https://twitter.com/bdo_news

 

We apologise for any inconvenience this may cause you, and thank you for your understanding.

 

 

Please do not hesitate to contact us should you have any other questions or concerns.

 

 

Kind regards,

GM Tomganks English Customer Support Team

I'll let you guys know if it works!

 

 

 

Well... it didn't fix it, so i've replied telling them.

 

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Posted

It seems the delete cache folders and rename version.dat file to repair game files is Daum's recommendation for any graphical bug. Unfortunately, it hasn't worked for any of the issues I'm having. I have the transparent hair bug (which I believe might be a texture issue with hair - check screenshots from other versions of the game, their hair textures look much better), the glowing hair (could be related to the lighting bugs that we have? like the nights not being dark anymore), lighting bugs, missing weather effects (rain drops don't really exist for me), and the newest for me is NPC hair being white. I haven't gotten a response on any of the issues I'm experiencing.

2016-03-17_545442828.PNG

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Posted

They haven't even answered to my ticket and it was like 2 weeks ago lol

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Posted

My character has black hair, and I have the transparent hair issue too: 

2016-03-20_609532998_(2).thumb.PNG.309b5

 

I thought it was a "feature" actually, just something that happened due to how hair worked in the game, but if it's a bug, yeah, a fix would be really nice.

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Posted

nPZpr.png

Finally got an update on my ticket~ 

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Posted

Not sure if it is related to this or not, but a friend and I discovered a bug with the Afro hair style on the berserker. He started the game, created his afro berserker, and as soon as he started playing he noticed his FPS was very low. His system should be more than enough to handle BDO, but his FPS remained in the 15-20 range, even with all graphics settings on low.

It wasn't until I looked closely at his characters hair, by angling my camera close to his head, that I noticed my FPS dropped too, again down to around 15-20 FPS. My system is a higher spec than his, and the game in all other respects has been running very smoothly with everything maxed out.

As soon as my friend created a new character, a wizard this time (no afro), his FPS was at a much more acceptable range. Therefore, I think there is definitely a problem with the afro hairstyle. Not sure if this is related to this transparency issue, but thought I would bring it up here just in case it helps the devs pinpoint an issue somewhere.

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