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    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
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    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
        Wie wir bereits angekündigt hatten, ist es ab sofort nicht mehr möglich, neue Diskussionen in diesem Forum zu starten. Um Euch Zeit zu geben, laufende Diskussionen abzuschließen, könnt Ihr noch für zwei Wochen in offenen Diskussionen antworten. Danach geht dieses Forum hier in den Ruhestand und das NEUE FORUM übernimmt vollständig.
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      https://community.blackdesertonline.com/index.php Update:
      Wie angekündigt könen ab sofort in diesem Forum auch keine neuen Beiträge mehr veröffentlicht werden.
    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
      Venez visiter le nouveau forum!
      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous
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Payment failed

5 posts in this topic

Posted

I have tried with paypal and CC and both payment methods have failed. Guess I will spend my cash elsewhere.

 

The support link on the official webpage does not open a ticket it just loads a fact page which is less than useless. 

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Posted

I have tried with paypal and CC and both payment methods have failed. Guess I will spend my cash elsewhere.

 

The support link on the official webpage does not open a ticket it just loads a fact page which is less than useless. 

No, the support HIDES the submit a new ticket function.  Go to the support section, click the shopping cart icon "Store" then select one of the options (say, "My Transaction Keeps Being Declined") it will then suggest some topics, but below them is the "Question still not answered? Submit a ticket." that will start the new ticket process.

Did you get the "internal server error" or the immediate "payment method failed" (before you could actually give them the payment info)?  If it's the latter (immediate failure), did you ever put in for a refund or anything like that?  Some are starting to theorize they added all those people to a black list.

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Posted

I managed to get my paypal to work finally.

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Posted

Hey DAUM whats up?! Are you switching banks now when accepting payments? I made a charge 3 days ago and the bank said the payment was accepted from bank in California now its being accepted from Amsterdam? Because of the transaction being accepted from Amsterdam now, I cant make this purchase. 

 

 

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