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After 5 minutes, computer goes to black screen and buzzing noise


3 posts in this topic

Posted

Hi,

I installed this game today and started playing it for about 10 minutes (still in the character creation screen) and my whole computer completely froze, my screen disappeared and changed into a black screen and my headphones were omitting a loud buzzing noise. I couldn't turn my computer off, the only way to turn it off was to unplug the power cord or flick the switch on my PSU. I restarted my PC, launched the game again and got past the character creation screen because I created my character a bit faster this time, but as I was in the tutorial it happened again. Same symptoms. I went outside and left my power cord unplugged from my PSU and came back after about 5 hours, only to discover it happening again. The time-span of it happening is around 5 to 10 minutes.

I checked my temperatures and all are fine. I tried switching my RAM sticks from 2nd & 4th slot to 1st & 3rd slot and reset my BIOS settings to default, but I haven't tried again because this kind of freeze makes me feel like it's harmful for my computer. My specifications are:

  • AMD FX-6300
  • Corsair Hydro H60
  • ASRock 970 Extreme4
  • MSI GTX 970
  • 8 GB Kingston HyperX RAM
  • CX600 PSU
  • 1TB WD Blue
  • 128 GB PNY SSD

Thanks in advance.

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Posted (edited)

I've had this EXACT issue before when I was playing Saints Row 3 a few years ago.

It was a power problem to the motherboard. Open the PC up and check the power leads that power the motherboard are pushed in properly. You might want to do some cable management or you'll be doing it again every few months.

Be sure to put RAM back into the slots they were in orginally too.

 

Edited by ShadowOfDoubt

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Posted

I've had this EXACT issue before when I was playing Saints Row 3 a few years ago.

It was a power problem to the motherboard. Open the PC up and check the power leads that power the motherboard are pushed in properly. You might want to do some cable management or you'll be doing it again every few months.

Be sure to put RAM back into the slots they were in orginally too.

 

Thanks, that's exactly what I just did! It's weird because my computer is still on but I can tell the difference between the motherboard being powered on or not, and when this happened, it was clear the motherboard was off. I just pushed the motherboard power cable in a bit more and I hope it's seated correctly now. I'll launch the game and report back if it's fixed!

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