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Full carriage of GEAR disappeared

9 posts in this topic

Posted

@CM_Jouska @CM_Tytyes @CM_Praballo @CM_Oli

I tagged you all in this because i made a ticket 7 DAYS ago about this problem and havent even got a responce yet, ALL of my characters gear disappeared from transport when the servers went down for patch 7 days ago. Once the patch was complete i logged in and my gear was gone, not in either storages, characters, or anywhere i could find in game. Ive had to make some gimped gear to even play with right now but i lost about 120-150MIL worth of gear and now im SEVERLY gimped for the upcoming patch, Ive replied to my ticket 3 or 4 times and i have STILL yet to get a responce.... can i please get some help with this? I can elaborate further if needed, or check my tickets for most of the info.

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Posted

wow 7 days for you, guess i have no chance to get my +15 yuria longsword back

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Posted (edited)

wow 7 days for you, guess i have no chance to get my +15 yuria longsword back

+15 Yuria staff, +12 steel dagger, +15 Agerian Armor, +12 Agerian Helm, +12 Talis Shoes, +12 Agerian Gloves Etc, Etc.... I lost so much shit in a carriage storage transfer its not even funny.... and i havent even got an acknowledgment yet.

Edited by Wffej87

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Posted (edited)

+15 Yuria staff, +15 Agerian Armor, +12 Agerian Helm, +10 Talis Shoes, +11 Agerian Gloves Etc, Etc.... I lost so much shit in a carriage storage transfer its not even funny.... and i havent even got an acknowledgment yet.

Why have i STILL got no reply or answer on my ticket or post @CM_Jouska its been WEEKS

Edited by Wffej87

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Posted

Ticket number please

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Posted

Omg i didnt have notrifications turned on so i didnt know you replied.... UGH now its been even longer... Ticket # is 68913 (I think? its whats in parenthesis in my email) Its been so long i forgot everything that i lost.... but i lost everything and i only had an OLD screenshot of my gear before i did the transport.... idk if you can check logs etc? but literally every piece of gear on my character. After making the ticket i did massive amounts of looking for everything because i made the ticket as soon as i got on and saw my stuff was gone, but the SS is old... had PRI: Mark of shadows instead of 2 plain ones, and 1 plain. its been so long i cant even remember all the crap thats gone... @CM_Jouska

Im literally soooo far behind now because ive had to build another set of gear to even play the game again.... had to re-farm accessories, have spent MILLIONS of silver repairing and re-upgrading gear. now everyone that i was on par with or ahead of have surpassed me by a longshot. Im kinda salty right now. i was SUPER salty when i made the ticket so everything that was lost in it is not accurate. but i will elaborate further now that ive had time to look for my stuff in the game and understand what has happened... I set all of my stuff up for transit from Velia to Keplan (It should have gone to the storage, and yes i tried to claim the cart or whatever too and nothing) and the servers went down for patch day as my stuff was in transit, when i got on i found everything was gone, but i had just woke up so i didnt know the extent of the damage that was done until i actually looked through and saw everything that was gone. as i was swapping gear over to my sorc, and sending my witches wep to get upgraded in keplan.

I LOST

+15 Green Yuria staff

+12 Green steel dagger

+15 Green Agerian Armor

+12 Green Agerian Helmet

+12 Green Agerian Gloves

+12(13?) "Forgot" Green Talis Shoes

PRI:Mark Of Shadows

Mark of Shadows

PRI: Witches Ear ring

Witches Ear ring

Duo Bares Necklace

Duo Bares Belt

And a bunch of other random shit like some armor/weapon stones, pots, scrolls, GM apologies etc but i could care less about that crap, i just want my gear back.

@CM_Jouska Any word on this? its been since march 25th when i made the ticket. Almost 1 month now without my gear.

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Posted

GMs are looking at this right now.

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Posted

Thanks. However they arent understanding that I've sold/extracted a multitude of gear, +15 and otherwise over the last several weeks, and im not talking about that gear being lost i made this ticket a month ago for THIS gear being lost in transit. So since I've extracted and sold many other pieces of gear in the past several weeks is that going to make this harder to sort? - 3 Weeks ago, i set all my gear in transit from Velia to Keplan. The servers went down for patches in mid transit, the transit just vanished, the gears gone. Simple as that idk if thats traceable or not. @CM_Jouska. I've spent too much money on this game to have these kinds of issues be prevalent and not be able to get the things i've worked for back because of it.

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Posted

Alright I have checked with the CS Team again on this and they in processing your ticket.  Once that is complete the matter should be resolved, should you have any other issue with this matter please send an email to csreview@daumgames-eu.com

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