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    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
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    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
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    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
      Comme nous vous l'avons déjà annoncé précédemment, il n'est désormais plus possible de créer de nouveau sujet ni de répondre aux anciens sur ce bon vieux forum.
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      https://community.blackdesertonline.com
      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

5 reasons why I can't take Daum serious

179 posts in this topic

Posted

  1. Scam. We pay for a product and get a different one (Worse horses / pets from preorder packs than advertised).

    Hidden Content

  2. Support does not exist. (People are still waiting for a response on 30 day old tickets, no ingame help, no voice support, no live chat).
    I never experienced such bad support anywhere before.
     
  3. Forum managers randomly close threads by their liking. can't handle the amount of threads. (Complains / feedbacks / bugs simply getting ignored).
     
  4. Informations about the game itself are very hard to find (max tier on mounts / pets). While people actually spend money on it.
    (Yes, some people did try to get their pets tier 5 since there is absolutely no information ingame that you can't get past tier 4.
    We also can't see if tier 7/8 horses are out, people are using real cash for more breeding attempts trying to get one).
    Ingame Wiki needs more updates!
     
  5. Server seems to be laggy compared to other MMOs. Desynchronization with other players happens often.
    With all the money saved at employees, they could atleast get some decent hardware.

Pictures from Entenfachfrau to show how useless the ingame Wiki is.

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Update 20.04.2016
The pick up time from the bugged pets got fixed!
 

Been a month since i've asked to change my personal email-adress to my current new one. This customer support is truly shit and it means that they don't give a shit because well... THEY ALREADY HAVE YOUR MONEY.

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Posted

10/10 for the necro

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Posted

Kinda feel bad that I don't deal with many of these problems.  The only one I see that remotely relates to me is the server issues.  But I haven't touched PVP yet.  That's most likely why.

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Posted

10/10 for the necro

rather necro than writing all again :D

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